We spend lot of time in Cove area since Atlantis main pools were packed with cruise ships people and made it too crowded. We did not use the slides a lot due to long lines. The food was ok compared to the prices you pay for it. I did not like the wrist bands that we had they were unconfutable especially when u sleep with them, we are used to better bracelets lot of resorts use new once that are strings/door keys (tags). u can pay stuff with them and its always on you. Also with the same bracelets it would be nice if you could have cameras around the property where you can buy photo package and then just tag u bracelets to take pic of you and the family. (excaret Mexico had that and it was the best thing)

the beaches and pools were amazing, we spend mostly of our time in the cove area I like the easy to pay stuff with the room key,

Stayed in June 2024

Was quite busy with day trippers

Vast with plenty to do.

Stayed in May 2024

View/price of food/crowds/no AC/plumbing issues/building maintenance going on at around my unit

Food choices/room/staff/beach/slides/location

Stayed in May 2024

None. I'll visit again

Everything was good. The food was on the high end though.

Stayed in May 2024

They asked you for a guarantee of 900 dollars at check in. I asked several times if it was a guarantee. and at check out they charge you and do not refund. They even detail the expenses for room service and changing towels.

The rooms and swimming pools are very free.

Stayed in May 2024

Most restaurants were very expensive. There were no affordable options. It would be nice to have some affordable options to eat. Also the front desk gave limited information to my stay. They could of been more clear with what I should of been expecting during my stay. I had no idea I had a credit I could use during my stay. I found out at checkout.

I loved the hotel. Beautiful place to stay.

Stayed in May 2024

Elevators needs a lot of maintenance . Also the aquariums views were dirty of algae . The hotel maintenance management has some issues . Also the beaches had too much garbage.

Nice views , good food & drinks

Stayed in May 2024

Breakfast and dinner were more expensive than any luxurious hotel in Europe, and the experience was so bad (unjustified quality of food and quality of service).

Prices for meals were very expensive, while the quality of the food and the service was poor

Stayed in April 2024

The resort is beautiful. My only complaint is that food and beverages are extremely expensive.

Stayed in May 2024

Staff was rude

Stayed in February 2024

employees not friendly

Nice resort

Stayed in April 2024

Except a couple of individuals, the hotel staff was quite rude and not willing to help, seems something endemic in the Bahamas.

Immense resort with decent facilities for all publics, everything is at a hand.

Stayed in April 2024

Concierge not very friendly at check in. Put us in a room very distant from the elevator, nr. 18555 (the very last of the corridor); price of food outrageously expensive.

Good shower, bed and accomodations

Stayed in April 2024

very, very, very many people. constant queues wherever you want (food, drinks, water park) I was not given the room I booked

the staff is very friendly, the sea is gorgeous

Stayed in April 2024

they gave me a king size bed when my reservation was for two queen beds.

Great food. Very nice resort. Very friendly staff.

Stayed in March 2024

The rooms could be better maintained. We were missing some toilet supplies. The tub and bathroom were leaky.

The water park, beach, pools, aquarium and kids activities were excellent. Food and service is all additional and pricey.

Stayed in March 2024

Pool areas, beach

Property is breathtaking. My only issue is, I wish it was all inclusive. I was willing to pay a lil higher rate for stay just have everything be all inclusive. I couldn’t keep up with everything being charged to my room. Other than that, beautiful resort, my family and I had a great time.

Stayed in March 2024

Crowded

Aquariums, staff

Stayed in March 2024

We had a security problem where a presumed staff member with a key tried repeatedly to get into our room while we were in it. We reported the incidents to security but it was never satisfactorily addressed.

Loved the Royal. Great beaches and the pool complex-water park super fun. Location was convenient and fee shuttle to other properties appreciated. Plenty of food options.

Stayed in February 2024

Area is very spread out. It's much better to go with a group. Casino is insanely packed and steals all the coin.

Room was clean and comfortable. Food was great. Crowd was fun.

Stayed in March 2024

- Insanely Overpriced. - Pools closes too early (at 5pm) - They charge tips for everything, even for to go, or for buffet.

- Water activities - Clean

Stayed in February 2024

Bed was very old, so was cot.

Location, water slides

Stayed in February 2024

The staff was very unprofessional at the reception. I’m from hospitality and understand how check in etc works. Was hardly explained to which elevator to go and was just given a A4 print out with open hours of everything. Upon the checkout it turned out I had a complimentary balance of 200$ to use at the property because of booking reservations. No one told me about that. After by trying to get more info and asking if I can at least spend it last second in the shops of Atlantis I was told it’s only for F&B. So if I knew that I wouldn’t be paying for my food directly with my credit card, but would use the bonuses. Also they count unbelievable amounts of the fees and gratuity taxes they couldn’t explain me from what are they and I wasn’t refunded my 300$ deposit because it was all “used up”. I asked for the print out of those taxes and it was totally unclear and receptionist couldn’t explain me a thing. I also had a reservation to the pig island that I made with a concierge. She confirmed that it’s totally done and I should be present at the port in the morning. In the morning it turned out that an email from the company should’ve arrived to me but as I didn’t answered they canceled. No email arrived to me.

The property is a nice trustable brand. Sometimes feels like staying even at the entertainment park. Rooms are nice, refreshed. Even that we stayed at the lower floor the view was beautiful. The beach, the activities at the property like aqua park etc are nice to explore in two nights.

Stayed in February 2024

Better buy the day ticket and don;t spend the money on the accommodation as it gives you no advantage. Everyone can pay the day pass and benefit from all the facilities in the hotel. The staff at reception were incredible rude and unprofessional. The internet in the rooms would not work, we had to buy the extra charge internet and the day of checkout they cut-off the internet although it was paid for 24 hours (i.e. until 10pm in the evening). The USD 1000 a night had no proper glasses, only paper ones, bathroom had no amenities (only shampoo and shower-gel). The elevator was not working for half of the day to get to our 24th floor room, so we had to use the service elevator which was beyond filthy... The hotel itself is not very well maintained, you can tell it was build in the 70s.

The hotel itself it's something you don;t see everyday. totally worth the experience. Everything is impressive and the marine-life throughout the hotel was just spectacular. the rooms are spacious and very clean. the restaurants selection was great and

Stayed in January 2024