Kasernenstrasse 29, 9100 Herisau, Switzerland
#5 of 12 hotels in Herisau
Guests' ChoiceBased on 45 hotel reviews
8.4Cleanliness
9.0
Comfort
8.7
Location
8.4
Facilities
8.5
Staff
9.4
Value for money
8.6
Free Wifi
8.5
Real Bookers. Real stays. Real opinions.
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Showing 1 - 25
Reviewed: February 5, 2024
Peter
FranceNothing
Attention to detail and customer focus. Other hotels could learn a lot from this little town hotel. We would certainly return to this hotel.
Stayed in February 2024
Reviewed: January 18, 2024
Patricia
GermanyBirchermüsli was not creamy 😟
Stayed in January 2024
Reviewed: December 25, 2023
Maria
SwitzerlandThe breakfast is ok but a little basic.
Fantastic, huge room. The bathroom was the size of half of my apartment. Great amenities, nicely furnished. I enjoyed the bathtub! Breakfast room was lovely, breakfast was ok. Very quiet in the room. Good location. Would love to stay here again!
Stayed in November 2023
Reviewed: September 21, 2023
9mike999
SwitzerlandFewer cars on the road woould have been good. But it wasn't that bad and didn't stop me from sleeping
Herisau is a very interesting market town and the hotel is very near the centre. It is well placed for activities, such as walking, in Appenzellerland. Very good breakfast
Stayed in September 2023
Reviewed: July 17, 2023
Biju
SwitzerlandWonderful staff, excellent dinner, amazing room
Stayed in June 2023
Reviewed: June 21, 2023
Saad
QatarI was transferred to another building, belonging to the hotel
cleanliness
Stayed in June 2023
Reviewed: May 2, 2023
Agnieszka
Switzerlanda bit of a strange smell when you enter the room
well located, dog friendly, elegant renovated interior, comfortable rooms, good breakfast, nice restaurant, very professional service
Stayed in May 2023
Reviewed: March 28, 2023
Aurele
SwitzerlandThe quality of the bed itself could have been a bit better.
Great breakfast, practical clean and functional room. Price very interesting. Location was reasonably accessible from St. Gallen (train every 15min + connecting buses).
Stayed in March 2023
Reviewed: August 25, 2022
James
United States of AmericaIt's right on the street into town but with the windows closed and the AC running you didn't hear the street. If I would nitpick I'd say I like my sheets softer and I'd like a lighter blanket but that's all the negative we experienced.
The staff was amazing, so nice, polite and very helpful. Even when peeking in the kitchen you were greeted with a happy "Hello". The staff at reception, at the restaurant for dinner and the breakfast buffet really know what customer service is. Our room was under the roof, very spacious with a very spacious bathroom and a nice long soaker tub. Everything was really clean. The bed was comfortable with a huge pillow. And there was a little Biberli instead of a chocolate on the pillow. Loved it. They also have binder with all the necessary information in multiple languages. It was not updated yesterday, but it was very comfortable and we were made to feel at home. We value cleanliness and it was very clean. Also loved the AC unit and the great windows with the shutters. We had dinner in the restaurant and all our food was delicious. The breakfast buffet had a nice variety of cold cuts, cheeses, jams, wonderful fresh breath, whole cooked eggs, cereal, yoghurt, juices, fresh fruit etc - very nice, fresh and delicious. It was very quiet at night.
Stayed in August 2022
Reviewed: May 6, 2022
Sascha
Switzerlandn/a
Central located, friendly staff and great service
Stayed in May 2022
Reviewed: March 30, 2022
Tomaszewska
Polandno fridge in the room; too soft mattress
very helpful staff; comfortable room on the 3rd floor
Stayed in March 2022
Reviewed: November 23, 2021
Dcmiii
Switzerland- The auto light sensor in the entrance (Room 146) - Beds can be more comfortable. Seems to be springy.
- Location was great - Hotel is clean - Customer service was nice and with a smile - Good food in the restaurant - Room was big
Stayed in November 2021
Reviewed: August 10, 2023
Luis
CanadaI liked everything.
Everything. It exceeded my expectations.
Stayed in August 2023
Reviewed: October 24, 2022
Cynthia
SingaporeWhat I hv booked i should be given the correct Hotel n not the small miserable pathetic hotel nearby for my family..why should the hotel short changed me? I hv paid what I hv booked in the booking.com website.. the Hotel is totally irresponsible.. if I know I get this treatment.. I would nvr booked this hotel at all.
Bfast was good but was not at the Hotel Landaus Santis at all..
Stayed in October 2022
Reviewed: October 11, 2022
Christian
IcelandEverything
Stayed in October 2022
Reviewed: September 29, 2022
Craig
United KingdomNothing at all really, it was great
Lovely friendly staff, great breakfast. Opens relatively late for drinks and food.
Stayed in September 2022
Reviewed: May 22, 2024
Sascha
SwitzerlandThere are no comments available for this review
Stayed in April 2024
Reviewed: February 20, 2024
Iova
RomaniaThere are no comments available for this review
Stayed in January 2024
Reviewed: November 16, 2023
Iova
RomaniaThere are no comments available for this review
Stayed in November 2023
Reviewed: August 12, 2023
Kim
SwitzerlandThere are no comments available for this review
Stayed in August 2023
Reviewed: July 17, 2023
Patrick
SwitzerlandThere are no comments available for this review
Stayed in July 2023
Reviewed: June 27, 2023
Danilo
SwitzerlandThere are no comments available for this review
Stayed in June 2023
Reviewed: May 28, 2023
Ionut
RomaniaThere are no comments available for this review
Stayed in May 2023
Reviewed: May 22, 2023
Klaus
GermanyThere are no comments available for this review
Stayed in May 2023
Showing 1 - 25
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