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Stunning location, super friendly, declicious food, felt like robinson cruisoe paradise but luxurious

I stayed on May 10, 2025, at a resort with a stunning view by the sea, which also offered STARBOARD activities. The food was fresh, delicious, and truly worth it. The service was warm and attentive — the staff were very friendly. One staff member in particular, Khun Boy, guided me around the property, recommended dishes, and took care of me throughout my stay. I didn’t expect a resort located far from the city to offer service comparable to a 5-star hotel. Their attention to guests was exceptional, far exceeding expectations — especially considering the room rates, which were very reasonable.

Location is great for relaxing. The hotel is right in front of the sea and it is natural to be beaten by the humidity and to look dated. Staying in a hotel that is 75% empty maybe scare some people, but to me it is a bonus, less people in the swimming pool, less people in breakfast etc

Overall the property met and exceeded our expectations.

Actually we took the hotel shuttle from Phuket airport to the hotel and everything was running smoothly. The driver was already waiting for us in the arrival hall wir our name and ride was smoothly. During the arrival at the hotel a welcome drink was offered to us with a refreshing towel. Pretty nice to start with. After some general introduction and the key card handover, we were guided to the hotel room. Unfortunately the room was located directly infront of the main air condition machine, which causes a lot of noise inside the room. After one short talk to the front desk lady, Jee Gin, she understood the concern and directly offered two alternative rooms in the same category. Within 2h the room was ready and we moved to the new room. We are 2 adults and 2 kids. The family room is perfectly designed for a family, even with older ones, as u can separate the kids room completely from adults. Best room design I ever seen in a hotel for families. The area of the hotel is as well super nicely designed. It has a long pool with different heights and also a kids club, which operates from 10-18 o'clock. The kids really enjoyed the time there and were happy about games, drawings etc the stuff was doing with them. The beach is awesome and completely without annoying water sport activities. Just good to relax. The beach bar play some relaxing club sounds, but not too noisy. Also you get a digital assistant for your room, which is super confident, if you need something to order or have any complains. This also worked perfect. Coming from the digital assistant to the real stuff. Especially one lady in the front desk, Jee Gin, took so much care about us. This is what you expect the treatment in a 5 star Resort to be! No matter if we had question or just want to have a chat, she always understood to take time for her guests. Sometimes the people make the difference. In our case it was her. The resort should be really happy to have her on board 👍🏻

This is a beautiful property nestled by the river. Inn, the owner of BanTonRuk was especially kind in making sure I had all the facilities. He speaks great English! He even arranged for a taxi for an unconventional and distant site-seeing. He made sure he was available for all my queries or concerns. And even offered to help over the phone if I had any need for translation! The property is not very far from the Bus station, and young travelers can reach from there by walk. But smaller tuktuks are available for cheap. There is also a mall and a petrol bunk close by.

The room was spacious and had a comfortable bed. The location is quiet and peaceful. We saw 4-5 tokay geckos in the reception area where you can hang out as well. They sell drinks and snacks and they have complimentary coffee available in the same area. Early morning it was nice with the mist in the surroundings. We stayed for one night only. We were happy with our stay and had a very good sleep.

Beautiful property amazing rooms beautiful bathrooms amazing g food stunning pool this should be five star

The nature, especially the bird species, the fish, the lake and the beach.

Warm hearted and welcoming experience by the nicest of hosts, good customer service and communication, beautiful place, nice breakfast; I had a great time.