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The staff were exceptional, couldn't fault the receptionists, the cleaning and room service staff and the kitchen staff and waitresses! The room was bigger than I had expected, bed was huge and super comfortable! I used the AC to warm the room and it worked wonders. The balcony was great, it gets sun for most of the morning and day and the sunrises were lovely. There was a kitchen in the room with a well stocked and fairly cheap minibar as well as a sofa and table to work from the laptop. The breakfast was great, constantly topping up items before they ran out - option to have it serviced in bed but it's nice to go down and look over the sea or you can take it to your room and sit on the balcony - good options for breakfast. The receptionists and all staff across the hotel were very welcoming, helpful and great to chat to to find out any information! They also saved me a few trips to the supermarket as they had the items available at the front desk! Great location and great service, I booked an extra night!! Everywhere was clean!

Friendly staff, castle, balcony view, and breakfast buffet

Our stay was wonderful. We will be back. I have told everyone I know about I know how wonderful this place is! The breakfast was the best, dinner are wonderful. I can't say enough what a great place it IS.

Diogo from reception, he was very helpful.