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Pros: Excellent location. Redone and modernized historical building. Rooms are spacious (for NYC standards) and the pillows/bed are extremely comfortable. Loved the Marshall speakers available bedside. Restaurant and bar are excellent. Staff is very friendly and attentive.

Truly a lovely stay as I sincerely cannot say enough wonderful things about my time at this elegant boutique hotel.I travel quite often and rarely write reviews because I do not like to leave bad ones. It was an absolute pleasure to leave this review. I loved the UWS location....I'm very fond of this area of the city and think it is one of the best spots to stay. The 76th street location is quiet and the area is chic and sophisticated. Traveled for a one week stay to visit my family and celebrate my birthday, and upon arrival was upgraded to a deluxe queen suite--very swanky. Thank you front desk..you were very gracious and kind. The room was huge and very chic. The living room with fireplace was classy and elegant & decorated very well. The room was huge by NYC standards. What I noticed upon arrival to the hotel and to my room was how wonderful the place smelled. Lighting and HVAC were great and easy to operate. Best part was the electronic shades....you just hit the lights out button & everything goes dark...Loved it! The bedroom was superb and the view was outstanding....reveled in how soft the bed and bedding were and how modern and large the bathroom was. Shower was incredible, a nice touch to ending a busy NYC day. Room was always cleaned spotless and housekeeping was very attentive. Please tip them as they work very hard. The closet was great as was the wardrobe rack in the bedroom...asked for more hangers and in 5 min they were delivered. Loved the room being a corner suite as the light was amazing, especially during the golden hours of the city...12th floor had wonderful views. Best part was the jazz bar downstairs...it was very toney..just that quintessential NYC lounge atmosphere and loved the gas fireplace in the lounge. Lots of good energy from the staff! Absolutely loved this boutique hotel and cannot wait to return!!! A 5 star property. Understated and elegant.An exceptional property as the word marvelous comes to mind!!

Japon toilet was wonderful, location was perfect, comfortable room, clean and smiling employees, thank you for everything

The hotel very well situated,the cafe Tutto Calcio was just perfect for breakfast, and I am simply speechless in regard to the staff, best group of people, kind, sweet, helpful! A special thanks to Cristian, a pillar of the hotel team! Jose and Daniel were great as well! The girls at the reception very service orientated and helpful!

great location, very clean, very friendly staff. nice restaurant. very comfortable beds.

Beds were extremely comfy, apartment was very clean and nicely decorated. Service was perfect. Thank you for such a great stay!

Location, everything worked as advertised. Very nice restaurants in the neighborhood.

Full marks to the Henry Norman for wonderfully friendly and helpful front desk. Check-in and check-out were a positive pleasure. Lots of good advice about the neighbourhood We stayed in a big family loft-style room which was partitioned into a sleeping space and a living-space with sofa-bed. Given that we were there for five nights, we were delighted to find that the kitchen had everything we might want — toaster, coffee-maker, fridge, oven, plenty of crockery and cutlery etc. Good fast internet. Quiet street. Arty but relaxed decor. I hope to stay again.

Big room. Close subway.clean.Coffee each mornning in the Loby. Gym!!

Rooms and cleaning were great ! We stayed for 8 nights, after the first night they chanhed our room and that was made our vacation perfect. Special thanks to Jonathan !