Five-Star Hotels in Fortuna

Arenal Amor is an incredible piece of paradise! The serene atmosphere and stunning views make this place unforgettable, but what truly made our stay magical was the top-notch spa and service from the staff. We had the best massage of our lives—it was pure perfection. The therapists were incredibly skilled, and the tranquil open-air setting elevated the entire experience. To top it off, we were treated to the enchanting sight of monkeys playing in the trees during our massage! It felt like something out of a dream. The breakfasts were absolutely delicious and fresh. Nothing quite like starting your day with a freshly brewed cup of coffee while toucans flutter through the trees. Special thanks to Jogebeth, whose warmth and impeccable service made our stay even more special. From her attention to detail to her genuine care for our comfort, she went above and beyond. Arenal Amor is a slice of paradise!

Beautiful place with hot springs. Comfortable beds. Excellent breakfast.

Just about everything - the people, the attention to detail, the surroundings, the hot springs, the privacy… I would definitely book this place again

the rooms, location, the food, the spa, the hot springs . just WOW. expensive yes, but all worth it.

What makes this hotel so special is the service and surroundings - amazing thermal pool area surrounded by exotic tropical gardens. Nothing is better after a day's hiking, than returning to the hotel in the afternoon and soaking in one or more of the heated jacuzzis or having a drink at the heated main pool bar. The temperature of the pools ranged between 38° to 40° celsius and the water was refilled constantly with fresh water from the thermal springs. The staff were all so friendly and went out of their way to make us feel welcome and cater to our needs. Everyone from housekeeping (bed decorations with rose petals and a towel shaped like an elephant), to pool bar staff (top notch margaritas), front of desk staff (friendly check-in with many personal touches), restaurant staff (coffee replenished efficiently during rush hour) and front gate security entrance guard (jokes and banter as we were welcomed back like old friends after each days outing). These little touches across the board point to excellent management from the top. We had a beautifully decorated room, incredible bathroom with state-of-the-art shower and luxurious natural spa bath products. We booked a couples massage at the Loto spa and both the facilities and masseuses were great! We thoroughly recommend this for a great start to the vacation. The location of the hotel is on the main road so you do get some traffic noise but the convenience of being able to easily drive into La Fortuna and the warmth and efficiency of the staff more than made up for this. Plus our room had amazing views of the volcano and it was quite something to wake up and watch the sunrise from our balcony with the volcano in front of us.

Everything was absolutely amazing

everthing…do not want to leave..a 10

The room and staff were phenomenal!

perfect family stay. staff spoke really good english and were a great help. excellent pool, massive shared kitchen area with everything you need. rooms look brand new in the lovely wood that is really common there. modern and well specced. short drive to la fortuna central and really easy access to all the surrounding activities

From check-in to check-out, the staff was friendly and had a passion for service. A massage at the Spa is a must. All areas and pools are very clean and well maintained.