The 10 best five-star hotels in Surabaya, Indonesia | Booking.com
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Five-Star Hotels in Surabaya

Find the five-star hotels that appeal to you the most

The best five-star hotels in Surabaya

Check out our pick of great five-star hotels in Surabaya

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Hotel Majapahit Surabaya MGallery

Hotel in Genteng, Surabaya

Located in the heart of Surabaya, a 3-minute walk to Tunjungan Plaza, Hotel Majapahit Surabaya MGallery offers rooms with a marble and gold plated bathroom.

K
Kye tae
From
South Korea
A historical and comfortable heritage
Scored out of 10, guest rating 9.1
Superb - What previous guests thought, 1,008 reviews
Price from
US$74.24
1 night, 2 adults
Check availability

The Westin Surabaya

Hotel in Wiyung, Surabaya

Featuring free WiFi throughout the property, a sun terrace with a swimming pool, fitness centre and bar, The Westin Surabaya is situated in Surabaya.

D
Danial
From
Singapore
5-Star Review for The Westin Surabaya Our stay at The Westin Surabaya was nothing short of perfect! The rooms were impeccably clean and incredibly comfortable, providing the perfect environment to relax and unwind. The dining experience was exceptional—Magnolia and the Club Lounge both offered incredible food that exceeded our expectations. A special thanks to Tiwi and Mila from the Club Lounge for their outstanding hospitality. Their attention to detail and genuine care made us feel truly valued. Additionally, chefs Haris and Nasrulloh went above and beyond by preparing exclusive meals for us that weren’t even on the menu. Their culinary expertise and personalized service were unforgettable. These individuals made our stay extraordinary and set a new benchmark for hospitality. Out of all the hotels we’ve stayed in worldwide, The Westin Surabaya stands out as the best. We can’t wait to return!
Scored out of 10, guest rating 9.3
Superb - What previous guests thought, 165 reviews
Price from
US$132.01
1 night, 2 adults
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Ascott Waterplace Surabaya

Wiyung, Surabaya

Welcoming guests with an outdoor swimming pool, Ascott Waterplace Surabaya is located right in front of Pakuwon Mall which houses convention halls, department stores and various dining outlets.

R
Rudy
From
United Arab Emirates
This hotel opposites Pakuwon mall. Easy to grab something from the mall. Near with Darmo Golf Club too. Room cleanliness is always maintained. Friendly and helpful staffs.
Scored out of 10, guest rating 9.0
Superb - What previous guests thought, 152 reviews
Price from
US$91.81
1 night, 2 adults
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Bumi Surabaya City Resort

Hotel in Genteng, Surabaya

Located just a 5-minute drive from Tunjungan Plaza Shopping mall, Hotel Bumi Surabaya offers an elegant and cosy getaway featuring an outdoor swimming pool, free WiFi access throughout the entire...

C
Cherilyn
From
Netherlands
Our stay was excellent, the staff were sincere and friendly and the food was amazing.
Scored out of 10, guest rating 8.7
Fabulous - What previous guests thought, 1,244 reviews
Price from
US$65.85
1 night, 2 adults
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DoubleTree by Hilton Surabaya

Hotel in Genteng, Surabaya

Situated in Surabaya, 1.7 km from Sharp Bamboo Monument, DoubleTree by Hilton Surabaya features accommodation with free bikes, private parking, an outdoor swimming pool and a fitness centre.

I
Iliyana
From
Maldives
I like everything. The hotel Is very nice, quiet and safe for the guests. Room is comfortable. The breakfast was very good. Staff is helpful and kind.
Scored out of 10, guest rating 8.9
Fabulous - What previous guests thought, 450 reviews
Price from
US$75.87
1 night, 2 adults
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Grand Swiss-Belhotel Darmo

Hotel in Tegalsari, Surabaya

Situated 3.2 km from Sharp Bamboo Monument, Grand Swiss-Belhotel Darmo offers 5-star accommodation in Surabaya and has a fitness centre, a restaurant and a bar.

P
Prasenjit
From
India
Efficient, neat & clean hotel. Very responsive staff. Comfortable rooms with great view of the city. Excellent restaurant for dinner and breakfast.
Scored out of 10, guest rating 8.7
Fabulous - What previous guests thought, 543 reviews
Price from
US$49.81
1 night, 2 adults
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Movenpick Surabaya City

Hotel in Wonocolo, Surabaya

Located in Surabaya, 6.7 km from Sharp Bamboo Monument, Movenpick Surabaya City provides accommodation with a fitness centre, free private parking, a restaurant and a bar.

S
Shahul
From
Singapore
Spacious room with unobstructed view of the city skyline.
Scored out of 10, guest rating 8.5
Very good - What previous guests thought, 243 reviews
Price from
US$47.68
1 night, 2 adults
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Oakwood Hotel & Residence Surabaya

Mulyorejo, Surabaya

Featuring city views, Oakwood Hotel & Residence Surabaya in Surabaya provides accommodation, an infinity pool, a fitness centre, an indoor pool and a bar.

H
HONGGUANG
From
Australia
1. The room is clean and tidy, the bed is very comfortable to sleep. 2. Before we check out, we requested the laundry service, it was completed before the time we book to collect which is convenient for us. 3. The hotel is close to one shopping centre, within walking distance for 10mins. 4. Staff are friendly and willing to help.
Scored out of 10, guest rating 8.7
Fabulous - What previous guests thought, 152 reviews
Price from
US$81.01
1 night, 2 adults
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Hotel Ciputra World Surabaya managed by Swiss-Belhotel International

Hotel in Dukuh Pakis, Surabaya

Offering direct access to Ciputra World Surabaya, Hotel Ciputra World Surabaya managed by Swiss-Belhotel International offers modern accommodation with an outdoor swimming pool and free WiFi access...

K
K T
From
Singapore
Room was very spacious and well-appointed. There is a huge bathtub and a separate shower. Very cosy. The breakfast spread was very good and the service staff are always very friendly. First impression by front desk staff, Alicia, already set the expectation of a wonderful stay.
Scored out of 10, guest rating 8.8
Fabulous - What previous guests thought, 248 reviews
Price from
US$72.01
1 night, 2 adults
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Sheraton Surabaya Hotel & Towers

Hotel in Tegalsari, Surabaya

Situated in the city centre, the eco-friendly accommodation Sheraton Surabaya Hotel & Towers offers elegant and spacious air-conditioned rooms.

G
Gemma
From
Indonesia
Most welcoming and friendly staff, really they were the highlight. Hotel is lovely. Great breakfast. Comfy bed. Strong AC (maybe too strong I had to turn it off!). I'll definitely stay again next business trip to SBY
Scored out of 10, guest rating 8.5
Very good - What previous guests thought, 289 reviews
Price from
US$95.41
1 night, 2 adults
Check availability
All five-star hotels in Surabaya

Looking for a five-star hotel?

When the accommodation is just as important as the destination, a five-star stay should give that extra ‘wow’ factor as you enter the lobby. As well as offering the kind of service to make you feel like royalty, you’ll usually find highly rated on-site spas, gourmet restaurants and top-of-the-line beds you won’t want to get out of.

Most booked five-star hotels in Surabaya and surroundings in the past month

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Enjoy breakfast in Surabaya and nearby

  • Scored out of 10, guest rating 8.8
    Fabulous - What previous guests thought, 343 reviews

    Strategically situated near Ciputra World, Pakuwon Mall and Surabaya Town Square, the 5-star Shangri-la Surabaya provides a free-form outdoor pool, a spa centre with a sauna and tropical landscapes.

    From US$88.22 per night
  • Scored out of 10, guest rating 8.2
    Very good - What previous guests thought, 337 reviews

    Wyndham Surabaya is located in the business centre of Surabaya, beside Gramedia Expo. It features an outdoor pool, gym and a spa. Free internet access is available in rooms and public areas.

    From US$69.01 per night
  • Scored out of 10, guest rating 8.8
    Fabulous - What previous guests thought, 418 reviews

    Set in the heart of business and shopping district of Surabaya, JW Marriott Hotel Surabaya offer a luxurious 5-star accommodation, with exquisite European décor, outdoor pool and a fitness centre.

    From US$112.54 per night
  • Scored out of 10, guest rating 8.4
    Very good - What previous guests thought, 90 reviews

    Welcoming guests with contemporary design and modern facilities, Vasa Hotel Surabaya offers a 5-star accommodation in Surabaya in the East Java Region.

    From US$94.39 per night
  • Scored out of 10, guest rating 8.8
    Fabulous - What previous guests thought, 97 reviews

    Set in Surabaya, 11 km from Pasar Turi Train Station Surabaya, Whiz Luxe Hotel Spazio Surabaya offers accommodation with an outdoor swimming pool, free private parking, a shared lounge and a...

    From US$71.56 per night

FAQ about five-star hotels in Surabaya

5 star hotels that guests love in Surabaya

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  • Bumi Surabaya City Resort

    Five-Star Hotel in Genteng, Surabaya
    Avg. price/night: US$64.99
    Scored out of 10, guest rating 8.7
    Fabulous - What previous guests thought, 1,244 reviews
    Nice Garden, big Pool, staff was friendly but not five star hotel service
    Guest review by
    Jennifer
    Young couple

  • Bumi Surabaya City Resort

    Five-Star Hotel in Genteng, Surabaya
    Avg. price/night: US$64.99
    Scored out of 10, guest rating 8.7
    Fabulous - What previous guests thought, 1,244 reviews
    It did have a grand look befitting a 5 star, though somewhat run down in a few areas. The staff, particularly the ones in the restaurant were great!
    Guest review by
    Shanaka
    Solo traveller

  • Hotel Ciputra World Surabaya managed by Swiss-Belhotel International

    Five-Star Hotel in Dukuh Pakis, Surabaya
    Avg. price/night: US$72.01
    Scored out of 10, guest rating 8.8
    Fabulous - What previous guests thought, 248 reviews
    Never has a 5-star hotel reached my expectations like this one. Decorated a friend's bed and sent up complimentary cake, extended our check out time, was in a fantastic location right next to a mall and in the city center. Check in was smooth, room service was quick and the cleanliness was always on point. It's convenient, service was prompt and reliable, it's as advertised. Staff are always friendly and kind to speak with. Would recommend for short or long stays. This place makes me want to return to Surabaya.
    Guest review by
    CYAN CHEW
    Group

  • Sheraton Surabaya Hotel & Towers

    Five-Star Hotel in Tegalsari, Surabaya
    Avg. price/night: US$120.53
    Scored out of 10, guest rating 8.5
    Very good - What previous guests thought, 289 reviews
    The hospitality staff are excellent in catering to the needs of guests. Special mention must be made to staff at the Club Lounge & Bromo Kafe. Chef Fitri went beyond to extend her services to us. Alfandy, Wanda, Rika, Jojok and the rest of the team really made us feel special. At the Club, Alfian, Pak Wisnu, Pak Arif and team also made us feel like Sheraton.Surabaya is our 2nd home. Truly five stars in service.
    Guest review by
    Riza Saidi
    Family with young children

  • Hotel Majapahit Surabaya MGallery

    Five-Star Hotel in Genteng, Surabaya
    Avg. price/night: US$89.83
    Scored out of 10, guest rating 9.1
    Superb - What previous guests thought, 1,008 reviews
    A Must experience ! Allthough the 5 Star Qualification does not compare to the level of luxury. Rooms very dated. Initialy they gave as a room which was terrible. After complaining we had an upgrade to an renovated “suite” Much better but still not 5 Star rating worth. This hotel has some potential to be one of the nicest and most historical hotels from Indonesia. But the owner must invest!
    Guest review by
    J
    People with friends

  • Hotel Majapahit Surabaya MGallery

    Five-Star Hotel in Genteng, Surabaya
    Avg. price/night: US$89.83
    Scored out of 10, guest rating 9.1
    Superb - What previous guests thought, 1,008 reviews
    It is a beautiful hotel, the staff is very attentive and accommodating. Large rooms, well equipped with a comfortable bed and charming furniture (sofa, desk etc). Large bathrooms in colonial style but with all the luxury of a 5-star hotel. The food in the restaurant is excellent, a large selection of asian and western food at breakfast and also for dinner. If you really want to treat yourself to something special, this is it!
    Guest review by
    Asli
    Group