Five-Star Hotels in Muscat

I recently had the pleasure of staying at the newly opened Grand Hotel, and I must say, it exceeded all my expectations! From the moment I walked through the stunning lobby, I was greeted with warmth and professionalism that set the tone for my entire stay. The staff at the Grand Hotel truly went above and beyond, making my experience unforgettable. Youssef, with his infectious enthusiasm, made me feel right at home with his friendly demeanor and attentive service. Kiecylen was equally impressive, always ready with a smile and eager to assist with any request. Her attention to detail and willingness to help made my stay even more enjoyable. The hotel itself is a masterpiece, boasting elegant decor, luxurious amenities, and a fantastic restaurant that offers a delightful culinary experience. I felt pampered and relaxed throughout my visit. Overall, my stay at the Grand Hotel was nothing short of remarkable. I highly recommend this gem to anyone looking for a luxurious getaway with outstanding service. A big thank you to Youssef and Kiecylen for making my experience so special! I can’t wait to return!

The service was excellent in every area.

Anyone who knows me, knows that I never give 10/10 overall for all services. This was the FIRST TIME I have to give a perfect score to any hotel anywhere in the world. From the moment we arrived, we were pampered and treated as VVIPs. welcome drinks and valet parking. Our room had been decorated to accommodate our anniversary. The guest relations lady, Ahlam, went on my instagram, downloaded, printed and cut out photos, and arranged them with flowers on our bed. We were upgraded for free to a suite, we had complimentary cakes and fruit. We had complimentary drinks and snacks by the huge empty pool. Our dinner and breakfast were exceptional. Hell, Everything was exceptional, but the staff just made it magic.

We loved the place and the beach in-front. The coffee (Nespresso) was great to have - not always available in Oman Great breakfast

Beautiful rooms and first class service

Impeccable service all the way. Beach is amazing. We were lucky to catch little turtles hatchings- unforgettable experience! Excellent breakfast!

Amazing breakfast buffet, everyone was super friendly & helpful! Really nice & genuine down to earth people! The tea time was a great experience, too!

A wonderfully composed complex. There are three swimming pools with different concepts in the complex. Everything is "at hand". The cuisine is delicious.

Our stay at the St. Regis Al Mouj Muscat Resort was exceptionally memorable. We visited as a couple seeking a warm pre-Christmas escape, and the weather was simply perfect for relaxation. The standout feature of this hotel is its attentive staff, anticipating every need often before it is even expressed. At the pool and beach—which are stunning, with crystal-clear seawater—guests are treated to complimentary mocktails, smoothies, lemonades, and fruit skewers every other hour. Sunbeds and umbrellas are meticulously reset multiple times throughout the day to ensure optimal comfort. A noteworthy experience involved the staff's compassionate response when my partner fell ill. Without hesitation, they provided comforting ginger-lemon-honey drinks, respecting our preference for natural remedies, and were consistently attentive throughout his recovery. On my solo visit to the mosque, the hotel ensured my safety with a complimentary driver and checked that I had an abaya. Their attention to detail was exemplary, even extending to minor clothing repairs. This is still not everything. We must particularly highlight two extraordinary members of the recreation staff at the pools, Elyas and his manager, Mr. Kinya Collins. They became friends during our stay, impressing us with their incredible ability to anticipate our needs and bring laughter and joy. If there were masterclasses in hospitality, they should be the ones teaching them. Their positivity, resourcefulness, and kindness, all delivered with unique personal flair, are unmatched and undoubtedly come from the heart. Both excel in their profession and are exceptional human beings. Their teamwork and genuine enjoyment in their roles left us wishing we could adequately repay the exceptional experience they provided. There are many high-end hotels but very few with a soul and this is thanks to them. Immense gratitude and kudos to the entire St. Regis Al Mouj Muscat team for an unforgettable experience.

Everything, wonderful food, marvelous personnel, excellent location. Large state of the art rooms. Wii definitely return.