Search five-star hotels in Quintana Roo

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Featured five-star hotel destinations

Destination inspiration for your trip – find a five-star hotel

Cancún

106 five-star hotels

Playa del Carmen

80 five-star hotels

Tulum

60 five-star hotels

Puerto Morelos

32 five-star hotels

Holbox Island

17 five-star hotels

Akumal

16 five-star hotels

Bacalar

15 five-star hotels

Isla Mujeres

11 five-star hotels

Cozumel

8 five-star hotels

Xpu Ha

7 five-star hotels

Puerto Aventuras

4 five-star hotels

The best five-star hotels in Quintana Roo

Check out our pick of great five-star hotels in Quintana Roo

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Sana Tulum Beachfront Boutique Hotel

Hotel in Zona Hotelera, Tulum

Facing the beachfront, Sana Tulum Beachfront Boutique Hotel offers 5-star accommodation in Tulum and features an outdoor swimming pool, garden and private beach area.

M
Milan
From
Austria
Every little detail is ART. From planning to execution, this is a architectual masterpiece! The staff is super friendly and the beach is amazing! We loved this place!!!
Scored out of 10, guest rating 9.2
Superb - What previous guests thought, 119 reviews
Price from
US$303.75
1 night, 2 adults

Cristalino Lagoon Front Hotel, Restaurant & Spa

Hotel in Bacalar

Cristalino Lagoon Front Hotel, Restaurant & Spa has an outdoor swimming pool, garden, a restaurant and bar in Bacalar. This 5-star hotel offers a concierge service and a tour desk.

A
Alice
From
France
Very nice staff and unique location.
Scored out of 10, guest rating 9.0
Superb - What previous guests thought, 254 reviews
Price from
US$213.25
1 night, 2 adults

Hotel Milam

Hotel in Tulum

Situated in Tulum, 6.6 km from Tulum Archeological Site, Hotel Milam features accommodation with an outdoor swimming pool, free private parking, a garden and a shared lounge.

S
Super V
From
United Kingdom
An incredibly beautiful resort. Love the design: modern , stylist , very comfortable. Very tranquil place to relax and reboot. Service was top notch and the food was amazing.
Scored out of 10, guest rating 9.3
Superb - What previous guests thought, 218 reviews
Price from
US$322.10
1 night, 2 adults

Puerta del Cielo Hotel Origen

Hotel in Bacalar

Facing the beachfront, Puerta del Cielo Hotel Origen offers 5-star accommodation in Bacalar and features an outdoor swimming pool, garden and private beach area.

b
bonikingofnowhere
From
Belgium
Beautiful place, excellent staff and, while not all staff members were equally experienced, it was an engaged team. Beautiful rooms, clean and well equipped and decorated. Great pool and location. Highly recommended, take the sailing boat trip with Hugo as your captain.
Scored out of 10, guest rating 9.4
Superb - What previous guests thought, 500 reviews
Price from
US$221.46
1 night, 2 adults

Hotel Amainah Bacalar Adults Only

Hotel in Bacalar

Hotel Amainah Bacalar Adults Only in Bacalar has 5-star accommodation with an outdoor swimming pool, a garden and a bar. A hot tub and a bicycle rental service are available for guests.

K
Kim
From
Canada
This hotel is truly great. The room is great, the views are stunning and the amenities are amazing.
Scored out of 10, guest rating 9.0
Superb - What previous guests thought, 247 reviews
Price from
US$532.58
1 night, 2 adults

The Yellow Nest Tulum

Hotel in Tulum

Located in Tulum, 16 km from Tulum Archeological Site, The Yellow Nest Tulum provides accommodation with free bikes, free private parking, an outdoor swimming pool and a garden.

P
Paulina
From
Greece
Nice Check in with welcome drinks, amazing experience straight from the middle of the jungle, a perfect place to calm down and stay among nature, very nice staff who make sure you feel as good as possible, Our concierge was Javier, he did a really great job, thanks to him we didn't have to worry about anything he was very friendly, the restaurant serves delicious tacos and drinks, don't forget to take advantage of the temazcal ceremony, which is included in the price of your stay! Very clean, soft and fragrant towels! We will definitely come back here!
Scored out of 10, guest rating 9.0
Superb - What previous guests thought, 569 reviews
Price from
US$227.36
1 night, 2 adults

Wakax Hacienda - Cenote & Boutique Hotel - Small Luxury Hotels of the World

Hotel in Tankah Bay, Tulum

Situated in Tulum, 9.1 km from Tulum Archeological Site, Wakax Hacienda - Cenote & Boutique Hotel - Small Luxury Hotels of the World features accommodation with free bikes, free private parking, an...

F
Francesca
From
Italy
Design of the rooms and the buildings, they remind you of a real Mexican hacienda. Moreover, the incredible natural landscape which surrounds the property: the hydroponic jungle and the beautiful cenotes and lagoons. The staff is very generous and attentive to your needs and preferences (special thanks to José at the restaurant). Furthermore, we advise to undertake the tons of complimentary activities organised by Gonzalo, who is very passionate about his job. The cleaning service was excellent: always refilling water, dried fruit and coffee. The hacienda is huge but they offer complimentary bikes and paddle boards to explore both ground and water landscapes. A part from the natural “pools”, there are pools in every corner of the property supplied with dry towels, sun lotions, fresh water and coffee machines at your disposal. The food is very good and the prices are reasonable. The place is so big that never feels crowded, but on the contrary, you are always in contact with nature and iguanas! We recommend the temazcal (very authentic) and the underground river experience. I will certainly come back!
Scored out of 10, guest rating 9.4
Superb - What previous guests thought, 556 reviews
Price from
US$394.22
1 night, 2 adults

Our Habitas Bacalar - Adults Only

Hotel in Bacalar

Facing the beachfront in Bacalar, Our Habitas Bacalar - Adults Only has a private beach area and a bar.

R
Rushda
From
United States
The lagoon ! Unmatched blues! Spending the day in the water paddle boating was one of our best memories of recent times. Also the food was second to none. Coming from NYC our standards are pretty high but Siete did not disappoint. The staff was very warm and welcoming. The spa is a must visit
Scored out of 10, guest rating 9.3
Superb - What previous guests thought, 555 reviews
Price from
US$206
1 night, 2 adults

Layla Tulum - Adults Only

Hotel in Tulum City Centre, Tulum

Layla Tulum - Adults Only has an outdoor swimming pool, garden, a shared lounge and terrace in Tulum. This 5-star hotel offers a bar.

K
Kathy
From
Australia
The staff were so hospitable and lovely to both of us
Scored out of 10, guest rating 9.0
Superb - What previous guests thought, 520 reviews
Price from
US$166.25
1 night, 2 adults

Hotel Casa Hormiga

Hotel in Bacalar

Hotel Casa Hormiga features free bikes, outdoor swimming pool, a garden and terrace in Bacalar.

E
Evren
From
Netherlands
Beautiful hotel! More than initially expected. Friendly staff. Spacious rooms. Care taken for design and architecture. Relaxing atmosphere with daily yoga, library and free bicycles. Location is quiet spot close to center square. Breakfast is also great! Sincerely recommend staying here when in bacalar!
Scored out of 10, guest rating 9.1
Superb - What previous guests thought, 315 reviews
Price from
US$126.79
1 night, 2 adults
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Scored out of 10, guest rating 8.8
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Scored out of 10, guest rating 7.9
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Scored out of 10, guest rating 8.6
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Scored out of 10, guest rating 8.5
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Scored out of 10, guest rating 8.8
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Scored out of 10, guest rating 8.7
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Scored out of 10, guest rating 9.0
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Scored out of 10, guest rating 7.4
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Scored out of 10, guest rating 7.7
Good - What previous guests thought, 1,283 reviews

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Scored out of 10, guest rating 7.2
Good - What previous guests thought, 1,240 reviews

FAQs about five-star hotels in Quintana Roo

5 star hotels that guests love in Quintana Roo

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Scored out of 10, guest rating 8.5
Very good - What previous guests thought, 646 reviews
Great stay. TV in room was not good. Especially for 5 stars hotel. Telling this to the reception was not helping.
Guest review by
Eran
Group
Scored out of 10, guest rating 8.9
Fabulous - What previous guests thought, 418 reviews
Full 5 star experience. Truly Amazing hotel! Other services excellent! Everything is very well kepted. Probably the nicest hotel we have stayed in
Guest review by
Angelo
Young couple
Scored out of 10, guest rating 8.0
Very good - What previous guests thought, 959 reviews
The property is misleading on your website. It’s advertised as a beach hotel as you can see on the photo. It’s actually not a beach hotel. You have to get the free hotel shuttle bus if you want to go to the beach. You also advertise the property as 5 star. This is not a 5 star hotel, I would say a3 star. I always stay in 5 star and by means is this property a 5star.
Guest review by
Ann-marie
Family with young children
Avg. price/night: US$738.34
Scored out of 10, guest rating 8.4
Very good - What previous guests thought, 187 reviews
classy. Green and lush despite being on the beach road flanked by some of the loudest hippest clubs and restaurants. Beautiful rooms. Rain showers, morning coffee brought to the verandah, yoga classes and a chic chill vibe
Guest review by
DEBLINA
Young couple
Scored out of 10, guest rating 8.0
Very good - What previous guests thought, 1,520 reviews
The hotel was way better than I was expecting, the pools looked amazing with the water falling down though sadly I didn't have a chance to use them. Facilities were on a 5 star level. Easy to get an Uber near here.
Guest review by
Leo
Solo traveller
Avg. price/night: US$1,096.85
Scored out of 10, guest rating 9.0
Superb - What previous guests thought, 390 reviews
Casa Malca is a wonderful hotel. Loved it. The staff were amazing and went out of their way to be of service. Thank you so much. High quality bedding as you would expect from a decent 5 star Love the location down at the quiet end of the beach The decor and art was dramatic and rich Room massive. The garden rooms are much nicer and quieter, the ground floor rooms have huge terraces with beds. We would def stay here again
Guest review by
deborah
Family with young children
Scored out of 10, guest rating 8.6
Fabulous - What previous guests thought, 717 reviews
It is well maintained, but it is closer to a 3+ star rather than 5 star hotel. It is 3 star on the standing of amenities, how front line interact with hosts and quality of garments like towels and linings
Guest review by
Pablo
Young couple
Avg. price/night: US$693
Scored out of 10, guest rating 8.2
Very good - What previous guests thought, 300 reviews
Good hotel as a 4 star hotel, definitely not 5 star
Guest review by
Marc
Young couple
Avg. price/night: US$1,354
Scored out of 10, guest rating 8.5
Very good - What previous guests thought, 1,005 reviews
Where do I start? Nothing short of mind blowing! The 5 star service with staff that are there to help you at every turn! ! The fabulous restaurants and bars that cater for every taste and desire! The well laid out rooms which have obviously been meticulously planned to make your visit so comfortable and seamless! The spotless grounds and gardens! The well-orchestrated transport provided to and from each of the theme parks! I will be shouting the praises of this property to anyone and everyone who’ll listen and we will definitely return.
Guest review by
Ellen
Young couple
Avg. price/night: US$362.96
Scored out of 10, guest rating 9.2
Superb - What previous guests thought, 814 reviews
We absolutely loved the staff. We usually go to 5 stars hotels but the friendliness of everyone at the resort really leaves you speechless. every single member of the staff is walking around smiling and greeting you, and it definitely makes a great impression. Loved the food, especially at Faro Blanco and El Cap. As soon as we got there for my daughter's birthday, they upgraded our room which was amazing, and it had a great beach access. The whole resort was really well kept and the complementary beverage service really amazing.
Guest review by
Paola
Family with young children