5 car rental tips: What to bring when picking up your rental

Not sure what to take with you to pick up your rental car? Here are a some car rental tips that might come in handy:

• Ensure you have essential documents: a valid driver's license, ID, credit card or other payment method, and reservation confirmation
• For international rentals, bring your passport and check if you need an International Driving Permit (IDP)

Being turned away from the car rental counter because you don't have the right paperwork for your car rental is no fun. Use this guide filled with car rental tips to help you enjoy a smooth start to your trip. Know what to take with you when you pick up your rental car, whether you're renting domestically in the US or abroad.

Must-have documents

Getting to the rental car counter only to realize you don't have all the necessary documents can be frustrating. To ensure a smooth pick-up process and a hassle-free start to your journey, it's crucial to know exactly what paperwork you'll need:

• Valid driving license
• International Driving Permit (IDP) – if necessary
• Proof of ID
• Credit card
• Optional: reservation

Driving license

Your valid driving license is the most crucial document you'll need when picking up a rental car:

• Domestic rentals: Bring your current, valid US driver's license. Make sure it's not expired or due to expire during your rental period.
• International rentals: Along with your US license, you may need an International Driving Permit (IDP):

• An IDP is a translation of your license into multiple languages.
• It's officially required in some countries, including Japan, Greece, and Brazil, but enforcement can be lax in some countries.
• Obtain your IDP from AAA or AATA before leaving the US.
• Remember, an IDP is only valid when presented with your original license.

Pro tip: check the specific requirements of your destination country well in advance of your trip.

Proof of ID

While your driver's license serves as ID for domestic rentals, you'll need additional identification for international trips:

Passport

This is essential for international travel and car rentals abroad.

• Some car rental companies may keep a copy of your passport during the rental period.
• Many countries require that your passport is valid for at least six months beyond your planned return date. It’s good practice to consider this a requirement for car rentals, too.

Secondary ID

It's always a good idea to have a backup form of identification.

• This could be a government-issued ID card or a work ID.
• For domestic rentals, consider bringing your passport as a secondary ID, especially if you're flying to your destination.

Credit card

Most car rental companies require a credit card for the security deposit, but you may be able to rent a car without a credit card. Here's what you need to know:

• The card must be in the name of the primary driver.
• Bring the credit card that you used to make the rental reservation, if applicable.
• Debit cards are often not accepted, or may require additional documentation or higher deposit amount.
• Some rental companies require a credit card with a high limit for premium vehicles.
• If you're renting abroad, inform your credit card company of your travel plans to avoid any holds on your card.

Important: check if your credit card provides rental car insurance. If it does, you might be able to decline the rental company's collision damage waiver, potentially saving money.

Voucher or reservation confirmation

Always bring proof of your reservation:

• Digital confirmation on your smartphone is usually sufficient, but it's wise to have a printed copy as backup.
• If you've prepaid or have a special rate, make sure this is clearly indicated on your voucher.
• If your special rate requires membership with an organization, employment with a specific company, or other eligibility requirements, bring whatever proof you need for that rate.
• For international rentals, having a printed copy in the local language can be helpful if there's a language barrier.

Additional items to consider bringing

For all rentals

1. Your own GPS device or cell phone with data plan: If you prefer not to rent one or use your phone. If you’re renting internationally, ensure that you have data coverage ahead of time.
2. Car seat for children: Bringing your own car seat can save money and ensure proper fit.
3. Proof of insurance: If you're using your own car insurance to cover the rental.
4. Roadside assistance information: From your credit card company or personal policy.

For international rentals

1. Visa documentation: If your destination requires a visa, keep it with your passport.
2. Travel insurance documents: These may cover aspects of your car rental.
3. Printed maps or offline GPS: In case you don't have reliable internet access.
4. Country-specific requirements: Some countries require additional items. For example, many European countries require a reflective vest and warning triangle. Research your destination to ensure that you’ll comply with all requirements.

Considerations for Canadian and Mexican citizens renting in the US

If you’re visiting the United States from Canada or Mexico, it’s important to understand the specific rental car requirements that may apply to you. While most rules are similar to those for US drivers, there are a few key differences around licenses, insurance, border crossings, and documents.

5 essential car rental tips for a smooth pick-up

1. Arrive early

Sometimes delays are unavoidable but being significantly late for your car pickup can result in your reservation being cancelled.

Rental companies often hold your car for a limited time, after which they may release it to other customers, especially during peak travel seasons.

How to avoid it:

• Plan to arrive at the rental counter well within your pickup window.
• If you're running late due to a delayed flight or other unforeseen circumstances, call the rental company to inform them and ask about their late or out-of-hours services.
• Consider adding your flight information to your car rental booking when possible – some companies will track your flight and adjust for delays.

2. Have enough credit limit to cover the deposit

Even if you have a credit card in the right name, not having enough available credit for the security deposit can derail your rental plans. Rental companies place a hold on your card for the estimated rental charges plus a security deposit, which can be several hundred dollars.

How to avoid it:

• Check your credit limit before traveling and consider requesting an increase if needed.
• Ask the rental company in advance about the expected hold amount so you can plan accordingly.
• If possible, bring a second credit card as backup.

3. Know where the rental counter is before your trip

In large airports or busy tourist areas, locating the right rental counter can be surprisingly challenging. This can lead to frustration and delays, especially if you're short on time. Missing your pickup time due to not finding the counter could result in your reservation being cancelled or you having to wait for another available vehicle.

How to avoid it:

• Research the layout of the airport or pickup location in advance.
• Look for signs or ask airport staff for directions.
• If you've booked through another website, make sure you know which specific rental company you're looking for.
• Allow extra time to find the counter, especially in unfamiliar locations.

4. Disclose points on driving license

Having points on your license isn't necessarily a deal-breaker for renting a car, but failing to disclose them when asked can be.

Rental companies may have policies about renting to drivers with certain types of violations. If they discover undisclosed issues, they may refuse to rent to you.

How to avoid it:

• Be honest about any points or violations when booking or picking up your rental.
• If you're unsure about your driving record, check with your local DMV before traveling.
• Some companies only care about major violations, so don't assume a minor speeding ticket will disqualify you – but always disclose when asked.

5. Read the fine print to avoid unexpected charges

Arriving at the counter only to find that the total cost is significantly higher than expected can be a budget-busting surprise. Additional fees, taxes, or mandatory insurance can drastically increase the cost of your rental, potentially exceeding your travel budget or available credit.

How to avoid it:

• Read the fine print carefully when booking, paying attention to what is and isn't included.
• Specifically take a look at whether or not insurance is included. If not, consider whether you have insurance through your personal car insurance policy or a credit card.
• Research common additional fees for car rentals in your destination.
• Ask for a breakdown of all charges before finalizing your booking.

Preparing for a smooth car rental experience goes beyond just having the right documents. Remember to document any existing damage with photos before leaving the lot, and take a moment to familiarize yourself with the car's features. If you're driving abroad, brush up on local traffic laws and road signs. With these preparations in place, you'll be ready to hit the road with confidence and start your adventure on the right note.