Once your booking is confirmed, you will be directed to our guest portal. Prior to check-in, you will be required to complete an identity check by scanning your licence/passport and credit card before being provided with your arrival instructions. This provides security for the owners of the property so they are comfortable that you are who you say you are and you have the documents to prove it (similar to a hotel check-in procedure). We do not charge your card, nor does it get stored by our system, and you are welcome to block out some numbers, but please note that our guest portal has the highest level of PCI compliance available. This process is necessary due to the fact that we have a self-check-in system.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.

In the event of an early departure, the property will charge you the full amount for your stay.

You are advised to bring your own vehicle as this property is not serviced by public transport.

Quiet hours are between 22:00:00 and 07:00:00.

A damage deposit of AUD 500 is required. The property charges this days before arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

License number: PID-STRA-17458