About this property

Located in the heart of Surfers Paradise, Novotel Surfers Paradise, Gold Coast, is surrounded by immaculate beaches, spirited nighlife and fun-filled theme parks. All rooms feature a private balcony with lovely ocean or city views. You can make the most of Novotel Surfers Paradise’s facilities: play tennis on the full-size court, work up a sweat at the fitness centre, or simply do a few lazy laps in the sun-soaked pool. The hot tub is the perfect place to unwind at the end of the day. Massage services are available upon request. Novotel Surfers Paradise is only 5 minutes' walk from the shops, restaurants and bars on Cavill Avenue. Gold Coast Airport is a 30-minute drive away. All rooms have floor-to-ceiling windows, satellite TV and tea and coffee making facilities. Some rooms also have a spa bath. Accommodation and breakfast are free for 2 children under 16 when sharing a room with their parents. Enjoy breakfast and delicious all day dining, as well as a large selection of beverages, at BLVD Café & Bar. For those on the go, there are 'grab and go' food and beverage items to save time and take the items with you.

Couples particularly like the location — they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Novotel
Hotel chain/brand
Novotel

Property highlights

Situated in the real heart of Gold Coast, this hotel has an excellent location score of 9.2

Breakfast info

Buffet


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 double beds
2 double beds
2 single beds
and
1 extra-large double bed
2 single beds
and
1 double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
2 double beds
2 double beds
2 single beds
1 extra-large double bed
1 extra-large double bed
4 extra-large double beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Jen
    Australia Australia
    The room was amazing, great views, tidy and clean. The staff went above and beyond for my daughter’s birthday I couldn’t be more impressed.
  • Sarah
    Australia Australia
    bed was very comfortable, pillows were amazing. Bathroom was very clean and 11am checkout was great.
  • Julia
    Australia Australia
    My room smelt strange. I don’t know why the new fed out so quite good though. The tiles are unrelenting. I smashed the glass. The staff was so lovely and really helpful. I was there for a wedding and that was spectacular. The food was wonderful. I...
  • Odette
    Australia Australia
    Ease of checking in, great location and clean and tidy rooms.
  • Franks
    Australia Australia
    The room was spacious. The bed was soft, and the location was great.
  • Francine
    Australia Australia
    Reception staff were quick and informative. I loved our room. So spacious and clean. I would definitely stay at The Novotel again. We went up for a funeral and staff and room made it a little more pleasant.
  • Kapil
    India India
    It was great.. however the room could have been better allotted for uninterrupted view of the ocean.
  • Fuaao
    Australia Australia
    We’ve stayed here multiple times everytime we come up to Surfers and we love it. The room was perfect but the shower head is crazy. I know they are f
  • Debra
    Australia Australia
    The position, views were amazing, friendliness of staff, easy check in, very clean & so comfortable, just a very good place to stay. Will be back. Had robes, slippers and complementary drinks, nibbles
  • T'keyah
    Australia Australia
    Location was really ideal for our weekend away. Staff was very kind

Hotel surroundings

Restaurants

1 restaurant on site
  • BLVD Cafe & Bar
    • Cuisine
      Australian • International
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Family friendly

House rules

Novotel Surfers Paradise takes special requests - add in the next step!
Check-in
From 14:00 to 00:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 16 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Extra bed upon request
AUD 80 per child, per night
Cot upon request
Free
3+ years
Extra bed upon request
AUD 80 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBMaestroEftposCash

The fine print

Need-to-know information for guests at this property

Please note, there is a 1.4% credit card surcharge when using a credit card.

Please note that the property requires a AUD 100 pre-authorisation at time of check-in via credit card, debit card or cash, as well as an additional AUD 50 per night, to cover any incidental charges. This will be refunded upon check out, minus any incidental charges. Please note the name on the credit card used for the booking should correspond to the guest staying at the property. Please note that the guest who makes the reservation must be 18 years or older, and staying at the property. Guests are required to present a valid photo ID upon check in. Please note that this property does not have any policies, procedures or resources in place to accommodate the unique needs of school graduates during the annual "Schoolies Week" period. It does not guarantee the safety, comfort and convenience of school graduate guests during this period. Please note that this property has a strict 'No Party Policy'. Failure to comply with property policies may result in the eviction of guests and the loss of any deposits or payments made. All guests must sign the property's Terms of Stay. Please note that all accommodation is individually furnished and the photos are presented as a guide only.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Novotel Surfers Paradise in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.