The Marco Polo

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The Marco Polo
1 / 39
Scored 8.1
Rated very good

Free WiFi

9.3

You might be eligible for a Genius discount at The Marco Polo. To check if a Genius discount is available for your selected dates sign in.

Genius discounts at this property are subject to book dates, stay dates and other available deals.

About this property

The Marco Polo Mackay is 5 minutes’ drive from the Ooralea Racecourse. Mackay Airport, Melaleuca Forest and Central Queensland University Mackay are each a 10-minute drive away. All rooms have a flat-screen TV as well as a refrigerator and tea and coffee making facilities. The bathroom includes a hairdryer and free toiletries. Recently fully refurbished and with the most comfy beds in town plus free Wi-Fi, free car parking and a pool, The Marco Polo is the perfect base for your business or leisure trip to Mackay

Couples particularly like the location — they rated it 8.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Perfect for a 3-night stay!

    • Top location: Highly rated by recent guests (8.7)

    • Want a great night's sleep? This property was highly rated for its very comfy beds.

    • Top pick by families with children

    • Free private parking available on-site

    • Loyal customers

    • There are more repeat guests here than most other properties.

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Availability

Prices converted to USD
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Please select one or more options you want to book

All available rooms

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Standard King Room
  • Non-refundable
  • Pay online
  • 1 extra-large double bed
US$344 for 3 nights
Reserve
  • You won't be charged yet

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Room type Number of guests Today's price Your choices

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Select rooms
Standard King Room
  • 1 extra-large double bed
215 feet²
Air conditioning
Ensuite bathroom
Flat-screen TV
Free WiFi
  • Free toiletries
  • Toilet
  • Bath or shower
  • Towels
  • Linen
  • Socket near the bed
  • Tile/marble floor
  • Seating Area
  • Private entrance
  • TV
  • Refrigerator
  • Ironing facilities
  • Tea/Coffee maker
  • Iron
  • Microwave
  • Heating
  • Hairdryer
  • Additional toilet
  • Electric kettle
  • Toaster
  • Entire unit located on ground floor
  • Upper floors accessible by stairs only
  • Toilet paper
Max adults: 2
US$115 per night
Original price
US$430.18
Getaway Deal
- US$86.04
This property is offering a discount on stays between 28 Mar–30 Sept 2025.
Total before taxes
US$344.14
US$115 is the average price per night. This excludes taxes and charges.
20% off
20% off
You’re getting a reduced rate because this property is offering a Getaway Deal.
Getaway Deal
Getaway Deal
This property is offering a discount on stays between 28 Mar–30 Sept 2025.
Excluded: 10 % Tax
  • Non-refundable
  • Pay online
  • discount may be available
  • •
    We have 1 left
  • You won't be charged yet
Limited supply in Mackay for your dates: 6 four-star motels like this are already unavailable on our site

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Emma
    Australia Australia
    “The manager & his wife were very professional and kind amazing people”
  • Tynneil
    Australia Australia
    “So clean and fresh super comfortable beds stuff are really friendly”
  • Senior_011
    Australia Australia
    “The location and proximity to the Mackay CBD. The soft comfortable bed. We decided to extend our stay & the management went the extra mile to make that happen. The management were very friendly and nothing seemed to be a problem for them to...”
  • Marie
    Australia Australia
    ““I had a really pleasant stay at this motel. The price was very reasonable for the quality provided, and I was impressed by how clean and comfortable everything was. The staff members were genuinely friendly, welcoming, and always happy to help,...”
  • Natasha
    Australia Australia
    “Great customer service comfortable beds clean rooms”
  • Naomi
    Australia Australia
    “Immaculate and fresh rooms. Helpful and friendly staff. Convenient location and always feel safe, being a female traveller with a child. Highly recommend for ease and comfort.”
  • Margaret
    Australia Australia
    “The lady at reception was very friendly and helpful after we caused a problem with the power to the unit.”
  • Samantha
    Australia Australia
    “Love the upgrades so far! Have stayed here many times over the years and it is looking very fresh. New beds they were very comfortable and pillows were nice and fluffy! Very clean and tidy.”
  • Dawn
    Australia Australia
    “Great location, very clean and tidy rooms. Staff were very friendly snd helpful.”
  • Sonya
    Australia Australia
    “Everything. We were originally placed in a regular room but had booked a spa room The staff were great & moved us to the correct room seamlessly Great attitudes!”

Property surroundings

House rules

The Marco Polo takes special requests - add in the next step!
Check-in
From 14:00 to 22:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 07:00 to 10:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Refundable damage deposit
A damage deposit of AUD 200 is required on arrival. That's about US$131. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

Children 3 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 3 rooms, different policies and additional supplements may apply.
Cards accepted at this property
American ExpressVisaMastercardDiners ClubJCBEftposUnionPay credit card Cash is not accepted

The fine print

Need-to-know information for guests at this property

Please note that there is a 3% charge when you pay with an American Express or JBC and 1.95% when you pay a Visa card or Mastercard.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform The Marco Polo in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

A damage deposit of AUD 200 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.