About this property

Located in the heart of lively Palmer Street, The Palmer Collective modern 4-star hotel is surrounded by an array of restaurants, cafes, and boutiques, with Townsville Shopping Centre just a short distance away. Guests can enjoy premium amenities, including a refreshing outdoor pool, a fully equipped fitness centre, complimentary Wi-Fi, and onsite parking. Explore nearby Strand Park, known for its beautiful beaches, swimming pool, community art displays, and vibrant public events. For an unforgettable day trip, Magnetic Island is just a quick ferry ride from the city. Each room is thoughtfully designed with a refrigerator, private bathroom, hairdryer, and shower for your comfort. Additional facilities include an onsite restaurant, conference room, and laundry services, ensuring a seamless and enjoyable stay.

Couples particularly like the location — they rated it 9.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (9.5)

Breakfast info

Vegetarian, Vegan, Gluten-free, American, Breakfast to go

Free private parking available at the hotel

Loyal customers

There are more repeat guests here than most other properties.


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
1 double bed
1 single bed
and
1 large double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

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Guests who stayed here loved

Luiz
Australia Australia
Location, features and Confort . From the checkin to checkout everything was above my expectations
Mathew
Australia Australia
We had a trailer on and the staff went over and above to make sure we had a spot to park. Can not recommend The palmer any higher. Absolutely the best place to stay in Townsville
Jennifer
Australia Australia
Nice room, very nice! Washing machine and dryers ×2 on another level are free to use.
Kimberly
Australia Australia
Prime location, very close to the cowboys stadium. Ammenities are fantastic with the cafe downstairs.
Heather
Australia Australia
Easy access to parking, easy check in. Cleanliness of the property
Jpjw
Australia Australia
Reception lady was lovely remembered us from our last visit. Asked if we would like a higher room, rather than ground floor. Said it was 3rd floor facing the front street which is lovely, sadly it was 3rd floor but faced the side with ugly...
Simone
Australia Australia
This is our second time visiting and will not stay anywhere else . Perfect!
Jpjw
Australia Australia
From the moment we arrived we could not fault this beautiful Hotel. Situated in a street that has impeccably maintained traditional buildings. The reception staff were a delight. Happy , helpful and very quick to check us in. Lifts to all floors...
Gabbie
Australia Australia
We loved everything about The Palmer Collective. Nice and close to everything we needed.
Rosanna
Australia Australia
Great location, lovely bar and breakfast area. Clean and easy parking area. Staff are friendly and welcoming. Nice to walk around the wharf.

Hotel surroundings

Restaurants

1 restaurant on site
Palmer's Bar & Kitchen
  • Cuisine
    Australian
  • Open for
    Breakfast • Dinner
  • Ambiance
    Family friendly • Modern

Facilities of The Palmer Collective

Great facilities! Review score, 8.9

Most popular facilities

  • Outdoor swimming pool
  • Free parking
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • Facilities for disabled guests
  • Fitness centre
  • Tea/coffee maker in all rooms
  • Bar

House rules

The Palmer Collective takes special requests - add in the next step!
Check-in
From 14:00 to 00:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 04:30 to 10:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 13 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 1 year
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardMaestroEftposCash

The fine print

Need-to-know information for guests at this property

Please note that there is a 1.5% surcharge when you pay with a credit card at the hotel’s reception desk.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform The Palmer Collective in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.