If you cancel after reservation, the cancellation fee will be 50% of the total price. If you don't show up, the no-show fee will be the total price of the reservation.
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About this property
Family Hotel Eterno is located at the foothills of the Rhodope Mountains. It offers panoramic views of the Batak Lake, free WiFi and free private parking.
All Deluxe rooms and apartments in the Eterno Hotel have a balcony, smart TV with broadcast channels, a minibar and parquet flooring. The mansard apartments and rooms do not have balcony.
Fine Bulgarian and international cuisine is served in the on-site restaurant. Other facilities include 2 outdoor pools from July to September, a children's playground and a spacious garden in the hotel.
The history town of Batak is 5 km and the town of Velingrad is 25 km away.
Couples particularly like the location — they rated it 9.2 for a two-person trip.
Please select one or more options you want to book
Limited supply in Tsigov Chark for your dates:
1 three-star hotel like this is already unavailable on our site
Guest reviews
Categories:
Staff
9.0
Facilities
8.7
Cleanliness
8.9
Comfort
8.9
Value for money
8.3
Location
9.2
Free WiFi
9.4
High score for Tsigov Chark
Select topics to read reviews:
Guests who stayed here loved
Jim
Netherlands
“The host and staff are wonderful people, they make you feel at home right away.
Our advise!!!!! When go to the rhodope , book a stay there, you will love it”
L
Laurent
France
“Service impeccable, employés professionnels et sympathiques.”
R
Rosiza
Bulgaria
“Прекрасно място за релакс!Хотела е много хубав ,направен с вкус към всеки детайл ,персонала изключително любезен ,вътре в стаята беше топло и уютно ,храната в ресторанта е вкусна направена с качествени продукти ! Страхотно място за нашата уикенд...”
Zhivka
Spain
“Страхотно място за отдих сред природата за почивка, отношението на персонала и хотелът са на страхотно високо ниво, чудесна закуска включена в цената,определено ще повторим...”
Vasil
Spain
“Всичко беше перфектно. Персонала на хотела страхотни. Ще го посетим отново.”
Георгиева
Bulgaria
“Престоят в хотел Етерно беше едно вълнуващо преживяване.Хотела е изключително модерен и чист.Навсякъде е озеленено и има страхотна гледка към язовира.Пълен комфорт,релакс и вкусна храна.”
Цвети
Bulgaria
“Чудесно местоположение и гледка. Чисто и любезен персонал. Всичко необходимо в стаята. Просторни помещения.”
Валентина
Bulgaria
“Луксозен семеен хотел. Усмихнат персонал, храната в ресторанта на хотела много разнообразна и вкусна.”
Plamen
Bulgaria
“Срещнах чистота,учтив персонал, пространсво и спокойствие. Това беше и цета на почивкаат ми. Имаше дори разнообразие от вносни бири, които не бях опитвал :)”
Desislav
Bulgaria
“Много вкусна храна, очевидно приготвена с пресни продукти! Персонала е мил, вежлив и любезен! Хотела е семеен и напълно отговаря на това си категоризиране! Паркинга е голям и удобен за позлване! Локацията е в непосредствена близост до язовира и от...”
Family Hotel Eterno takes special requests - add in the next step!
Check-in
From 14:00 to 00:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 11:00 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Children and beds
Child policies
Children of any age are welcome.
Children 13 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
0 - 2 years
Cot upon request
€ 10 per child, per night
6 - 12 years
Extra bed upon request
€ 20 per child, per night
Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.
The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.
All cots and extra beds are subject to availability.
No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
Cash
The fine print
Need-to-know information for guests at this property
A prepayment deposit via bank transfer may be required to secure your reservation when booking without a credit card. The property will contact you after you book to provide any bank transfer instructions.
Please note that the rates include a Gala dinner on 31 December 2024.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Family Hotel Eterno in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).
Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.
Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
Outdoor swimming pool is closed from Tue 28 Oct 2025 until Thu 30 Apr 2026
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