If you cancel after reservation, the cancellation fee will be the cost of the first night. If you don't show up, the no-show fee will be the same as the cancellation fee.
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You might be eligible for a Genius discount at Lucky Bansko Aparthotel SPA & Relax. To check if a Genius discount is available for your selected dates sign in.
Genius discounts at this property are subject to book dates, stay dates and other available deals.
Get the celebrity treatment with world-class service at Lucky Bansko Aparthotel SPA & Relax
Elegant Accommodation: Lucky Bansko Aparthotel SPA & Relax in Bansko offers a 5-star experience with spa facilities, a swimming pool with a view, sauna, fitness centre, sun terrace, and free WiFi.
Comfortable Amenities: Guests enjoy private check-in and check-out, a lounge, beauty services, wellness packages, fitness room, indoor swimming pool, and free bicycles. Additional amenities include a steam room, children's playground, and electric vehicle charging station.
Dining Experience: The modern restaurant serves Italian, local, and European cuisines with vegetarian, vegan, and gluten-free options. Breakfast includes continental, buffet, and room service.
Prime Location: Located 167 km from Sofia Airport, the hotel is near Holy Virgin Church (less than 1 km) and Vihren Peak (16 km). Bansko Municipality is also less than 1 km away.
Couples particularly like the location — they rated it 8.6 for a two-person trip.
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All available rooms
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Guest reviews
Categories:
Staff
9.3
Facilities
9.1
Cleanliness
9.2
Comfort
9.2
Value for money
8.7
Location
8.7
Free WiFi
8.9
Select topics to read reviews:
Guests who stayed here loved
N
Nicole
Israel
“Facilities were excellent, with a water slide and outside pool for the kids, an indoor spa with steam rooms, saunas etc.”
Daniel
Romania
“Always a pleasure to come back to Lucky Bansko! We liked the excellent services and the clean room together with the great food at the restaurants.”
R
Raanan
Israel
“Large and clean room. There is an elevator. There is parking. Amazing spa complex with a large pool and a variety of facilities. Excellent breakfast.”
F
Florina
Romania
“It was my second time here.The hotel is great, you have everythin you need.The spa is great. The room big and clean.They even met all my wishes..I asked for a balcony and I even had one! Big bed with plenty of pillows, which I liked.We had a...”
Paul
United Kingdom
“This is an exceptional place to stay. It is not often I give a 10 rating for a hotel but this accommodation deserves such a grading. The hotel is modern and very smart internally. The restaurant is excellent and the breakfast offer superb - it is...”
Nikola
North Macedonia
“Clean, the temperature of the water in the indoor pool”
Chen
Israel
“A really nice hotel for families. The room was spacious and comfortable, the small balcony was a nice surprise. The shower was nice and big. The breakfast was luxurious.
The staff was very friendly and helpful.
The shuttle to the slopes was a...”
Sasa
Serbia
“The hotel has everything a family needs. Excellent spa center, playground for children, several restaurants.”
I
Irena
North Macedonia
“The staff at the hotel were really nice and welcoming.
The breakfast was very very good, lots of options.
The SPA was good. I expected the indoor pool to be bit bigger and there were lots of people using it, so it was kind of hard finding a...”
Viktorija
North Macedonia
“Everything was perfect here. The SPA is well maintained, pools are warm enough and the staff was friendly. There is a nice Nutri bar next to the SPA and the gym which is perfect to get some detox shots and protein shakes. The room was nice and...”
Hotel surroundings
Restaurants
2 restaurants on site
Le Bistro
Cuisine
Italian • Local • European
Open for
Breakfast • Lunch • Dinner
Ambiance
Modern
Dietary options
Vegetarian • Vegan • Gluten-free
Leonardo
Cuisine
Italian
House rules
Lucky Bansko Aparthotel SPA & Relax takes special requests - add in the next step!
Check-in
From 15:00
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Children and beds
Child policies
Children of any age are welcome.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
0 - 2 years
Cot upon request
Free
The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.
There are no extra beds available at this property.
All cots are subject to availability.
No age restriction
There is no age requirement for check-in
Pets
Pets are allowed on request. Charges may be applicable.
Accepted payment methods
Cash
The fine print
Need-to-know information for guests at this property
Please inform the hotel in advance in case of late check-in (after 18:00).
Please note that breakfast is served as a buffet or as a set menu, depending on the number of guests.
Some rooms can accommodate an extra bed. Please note that extra bed requests should be confirmed and approved by Lucky Bansko Aparthotel SPA & Relax in advance.
During winter season, the rate includes free transportation to and from the Gondola station every 30 minutes.
Pool 4 - outdoor is closed from Sun 14 Sept 2025 until Thu 11 Jun 2026
Pool 5 - outdoor (kids) is closed from Sun 14 Sept 2025 until Thu 11 Jun 2026
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Israel“Facilities were excellent, with a water slide and outside pool for the kids, an indoor spa with steam rooms, saunas etc.”
Daniel
Romania“Always a pleasure to come back to Lucky Bansko! We liked the excellent services and the clean room together with the great food at the restaurants.”
Paul
United Kingdom“This is an exceptional place to stay. It is not often I give a 10 rating for a hotel but this accommodation deserves such a grading. The hotel is modern and very smart internally. The restaurant is excellent and the breakfast offer superb - it is...”
North Macedonia“Clean, the temperature of the water in the indoor pool”
Serbia“The hotel has everything a family needs. Excellent spa center, playground for children, several restaurants.”
