Please note, guests must present the confirmation voucher upon check-in. Reservations must contain the guests first and last name.

According to the Brazilian Federal Law 8.069/1990, minors under 18 years of age cannot check into hotels unless they are accompanied by their parents or a designated adult. If the minor is accompanied by an adult other than his parents, it will be necessary to present a written authorisation for the minor to check into the hotel. Such authorisation must be notarised and signed by both parents.

All minors under 18 years of age also need to present a valid ID with photo, to prove their identity and that of his/her parents. This must be presented even if a minor is accompanied by his/her parents.

Please note that Pets are allowed upon presentation of the vaccination card, signature of responsibility term and payment of the hygiene fee of BRL 56 per day at the time of the check-in. Please note the maximum weight allowed for pets is 10 Kg

Please note that on 12/31, the pool will be closed from 5pm for the New Year's Eve Party. Please also note that on this date, availability for pet accommodation is sold out. We emphasize that the contracted daily rate covers a 24-hour period, with check-in from 2:00 PM and check-out by 12:00 PM. The interval of up to 3 hours between guest departure and arrival is provided for in MTur Ordinance No. 28 and is intended exclusively for cleaning, sanitization, and tidying of the unit, ensuring the maintenance of our standard of excellence.