BEST WESTERN PLUS Carlton Plaza Hotel
About this property
Offering a restaurant and a fitness centre, BEST WESTERN PLUS Carlton Plaza Hotel is located in Victoria. Free Wi-Fi access is available. Cedar Hill Golf Course is 5 km away. A TV and a desk are featured in each guest room at Carlton Plaza Hotel. Tea and coffee-making facilities and a mini-refrigerator are provided. Ironing facilities are included. At BEST WESTERN PLUS Carlton Plaza Hotel you will find a business centre, on-site shops and concierge services. Butchart Gardens is 25 minutes’ drive from this hotel. Dragonfly Hill Winery and Vineyard is 17 km away.
Couples particularly like the location — they rated it 9.0 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Guest reviews
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Guests who stayed here loved
- Huang
Canada“The rooms provided by this hotel are more spacious than expected. In addition, there is a simple kitchen with standard kitchen utensils and facilities that allow guests to do simple cooking. I like it very much and recommend it to other family...” - Martin
United Kingdom“Everything I guess. We enjoyed our stay. Valet parking system works very well.” - Judy Canada“Staff is amazing. Every single person...pleasant, kind, attentive. Wonderful people.”
- Leanne
Australia“Great location, gym and staff were helpful. Cafe in the same building for breakfast.” 
Fred Canada“The location was great, you could easily walk to the waterfront or a restaurant for a meal. The rooms aren't the biggest, but they had a nice closet, and the beds were very comfortable. The front staff were excellent, very friendly and helpful.”
Edward Canada“The Carlton Plaza is a good location and you can walk to all activities in downtown Victoria. We had a kitchenette which made it easy to dine in. The receptionist was very friendly and helpful. There's a great wine store right around the corner.”- Warren Australia“The location is convenient to downtown Victoria and close to buses and transport. The staff were all pleasant and very helpful”
- Guyton United Kingdom“Great value and well located with valet parking at reasonable cost. The hotel room was fine and staff professional and friendly.”
- Ami Canada“This is a great hotel! Fantastic location, 5 star service, staff and facilities, for a very reasonable price. We had a great stay and will be happy to return.”
- Bev Canada“The location is excellent for cruising downtown spots: close to the water and many excellent restaurants and shops. The room was small but well appointed and very clean. The king bed was great - also the pillows. We chose the valet service for...”
Hotel surroundings
Restaurants
- The Ruby on Johnson
- CuisineAmerican • Tex-Mex • Local
- Open forBreakfast • Brunch • Lunch
- AmbianceFamily friendly
- Dietary optionsVegetarian • Vegan • Gluten-free • Dairy-free
House rules
Child policies
Children of any age are welcome.
Children 18 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.
The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.
All cots and extra beds are subject to availability.
The fine print
Please note, the property's parking lot cannot accommodate vehicles over 1.9 m (6' 6"). The property offers valet parking at a cost of CAD 20 October through April and CAD 30 per night May through September. Electric vehicle charging station is available at the property.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.
Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.
Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.
A damage deposit of CAD 200 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
