Get the celebrity treatment with world-class service at Fairmont Empress Hotel

Overlooking Victoria’s beautiful Inner Harbour, this historic hotel features extensive spa treatments and a selection of on-site restaurants. The Royal British Columbia Museum is 5 minutes' walk away. The Fairmont Empress Hotel’s elegantly decorated rooms offer a plush seating area and windows that open out. Each is equipped with cable TV and an in-room coffee maker. The Empress holds a traditional afternoon tea in a special lobby with views of the harbour. Guests can admire the Victorian architecture and stained glass ceiling of the lobby or swim in the indoor pool. Willow Stream Spa includes a sauna, hot tub and fitness centre. The Empress Fairmont Hotel is a 4-minute walk from the Royal London Wax Museum. The Maritime Museum of BC is less than 1 km away.

Couples particularly like the location — they rated it 9.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Fairmont Hotels & Resorts
Hotel chain/brand
Fairmont Hotels & Resorts

Property highlights

    • Perfect for a 3-night stay!

    • Situated in the real heart of Victoria, this hotel has an excellent location score of 9.8

    • Want a great night's sleep? This hotel was highly rated for its very comfy beds.

    • Top pick by families with children

    • Breakfast info

    • Continental, Vegetarian, American

    • Parking available at the hotel


 ! 

Please select one or more options you want to book

Availability

Prices converted to USD
We have no availability on our site for this property between Wed 24 Sept 2025 and Sat 27 Sept 2025

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1 extra-large double bed
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1 extra-large double bed
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1 sofa bed
and
2 large double beds
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1 large double bed
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1 extra-large double bed
and
1 sofa bed
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Not available on our site for your dates
Not available on our site for your dates
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1 sofa bed
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1 large double bed
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Limited supply in Victoria for your dates: 4 five-star hotels like this are already unavailable on our site

Sustainability

This property has 2 third-party sustainability certifications.
  • Biosphere Certification
    Biosphere Certification
  • Green Key Global Eco-Rating
    Green Key Global Eco-Rating

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

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Guests who stayed here loved

  • Robert
    Australia Australia
    Unbelievable property one of the best I’ve ever stayed in staff are lovely. Surroundings were over the moon. Just loved every piece of it.
  • He
    Canada Canada
    Very convenient location! Beautiful view~ got an upgrade and the room view was amazing. Able to walk to many sightseeing spots!
  • Amy
    United States United States
    Absolutely everything. Gorgeous property with lovely flowers. The bar and tea service was exquisite. Location is everything you would want and more.
  • Andrea
    United States United States
    Everything - the location, the staff, the lounge and food. Everything is top notch and we love the Empress!
  • Debra
    Canada Canada
    It's a beautiful hotel in a great location. We travel with a small dog and the extras to make a pet feel welcome were much appreciated. The Veranda was a good spot for drinks and food.
  • David
    United Kingdom United Kingdom
    Faultless, absolutely prefect stay. Staff so welcoming and nothing is too much.
  • Yoshinori
    Canada Canada
    Location was excellent in front of the main harbour. A beautiful garden at the front was remarkably kept clean and attractive.
  • Charlotte
    United Kingdom United Kingdom
    Love the Gold facilities. Beautiful view from the terrace and very attentive staff.
  • Cara
    Canada Canada
    The location is the most desirable if you are spending time walking around downtown. Pool and gym facilities were great. There is a dry sauna in the change room that was wonderful, and steam sauna by the pool. Staff were top notch in regards to...
  • Andrea
    United States United States
    Truly exceptional in everything - service, staff, location, amenities, food. We never have a bad time!

Hotel surroundings

Restaurants

1 restaurant on site
  • Q at The Empress
    • Cuisine
      American

House rules

Fairmont Empress Hotel takes special requests - add in the next step!
Check-in
From 16:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Extra bed upon request
Free
Cot upon request
Free
3 - 17 years
Extra bed upon request
Free
Adult (18+ years)
Extra bed upon request
CAD 50 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 19
Pets
Free!Pets are allowed. No extra charges.
Groups
When booking more than 4 rooms, different policies and additional supplements may apply.
Cards accepted at this hotel
American ExpressVisaMastercardDiners ClubJCBDiscover

The fine print

Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Fairmont Empress Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes.