About this property

Situated in downtown Ottawa, just 5 minutes' walk from the fashionable Byward Market district, DoubleTree by Hilton Ottawa Downtown offers an indoor pool and free WiFi. Each modernly furnished guest room features a flat-screen LCD TV, a large ergonomic desk area and tea/coffee making facilities. Bathrooms include a hair dryer and complimentary toiletries. Located on site, the trendy Albion Rooms restaurant uses locally sourced produce to create an ever changing menu. The bar is stocked with local craft beers, a selection of wines and a number of house made cocktails. For those who prefer in-room dining, room service is available from 06:00 to 22:00 every day. Guests at DoubleTree by Hilton Ottawa Downtown can take advantage of the 24-hour fitness centre or relax in the hotel's indoor pool. DoubleTree by Hilton Ottawa Downtown is 1.1 km from The National Gallery of Canada and only 10 minutes' walk from Parliament Hill.

Couples particularly like the location — they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Doubletree by Hilton
Hotel chain/brand
Doubletree by Hilton

Property highlights

Situated in the best rated area in Ottawa, this hotel has an excellent location score of 9.1

Breakfast info

Buffet

  • Parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 double beds
1 extra-large double bed
and
1 sofa bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
and
1 sofa bed
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Sustainability

This property has 4 third-party sustainability certifications.
  • Green Key Global Eco-Rating
    Green Key Global Eco-Rating
  • ISO 14001:2015 Environmental management system
    ISO 14001:2015 Environmental management system
    Certified by: DEKRA Certification, Inc.
  • ISO 50001:2018 Energy management systems
    ISO 50001:2018 Energy management systems
    Certified by: DEKRA Certification, Inc.
  • ISO 9001:2015 Quality management systems
    ISO 9001:2015 Quality management systems
    Certified by: DEKRA Certification, Inc.

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Philip
    United Kingdom United Kingdom
    Breakfast was of excellent choice and quality. The staff were exceptionally helpful, courteous and friendly. Very smart and clean. The bed was comfortable. We thoroughly enjoyed our stay and would have loved to have had an extra night. The...
  • Sheila
    Canada Canada
    We didn't have breakfast but dinner. Best location
  • Rob
    Netherlands Netherlands
    Great service. We booked a Special room with Walk in Shower as my aunt cannot move very well and uses a wheelchair. The facilities were great for her and allowed her to truly enjoy the visit. We came in by plane and we had requested a wheelchair...
  • Romain
    Canada Canada
    Clean. Easy. Good breakfast. Comfy beds. Welcome cookie
  • Stephanie
    United Kingdom United Kingdom
    Really clean, quite luxurious, very comfortable beds and bedding, the staff were so helpful and kind - helped us with maps and spots to visit and even gave us a warm cookie on arrival! I was travelling with my mum who hurt herself and so we...
  • Sandy
    Canada Canada
    The breakfast was awesome! The room was clean. Staff was very helpful.
  • Lisa
    United Kingdom United Kingdom
    Staff were very welcoming, bedroom was clean, spacious and well-equipped. Snack meal in the bar was plentiful, fresh and tasty. Location was a 5 minute walk from the main high street, market and other attractions.
  • Sinisa
    Canada Canada
    Great choice of meal in buffet. And also gluten free meals.
  • Kelly
    Canada Canada
    Location was perfect for exploring the city. Restaurant great for either dining, drinks or just relaxing and reading. Quiet location inside and outside.
  • Robert
    United Kingdom United Kingdom
    Great staff , comfy/quiet rooms and a superb restaurant and bar. Always like it here, very central for everything too.

Hotel surroundings

Restaurants

1 restaurant on site
  • Albion Rooms Breakfast
    • Open for
      Breakfast

House rules

DoubleTree by Hilton Ottawa Downtown takes special requests - add in the next step!
Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of CAD 250 is required on arrival. That's about US$181. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

Children 6 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction
The minimum age for check-in is 19
Pets
Pets are allowed. Charges may be applicable.
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Cards accepted at this hotel
American ExpressVisaMastercardDiners ClubJCBDiscover Cash is not accepted

The fine print

Need-to-know information for guests at this property

Breakfast-inclusive rates include breakfast for adults and up to 2 children aged 0–5 years.

Please note that parking is owned by a third-party company.

A scheduled water shutdown on Sunday, September 14th, starting from 10:30PM till 5:30AM the following morning. We apologize for any inconvenience may cause.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

A damage deposit of CAD 250 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.