Backstage Hotel Serviced Apartments

–Excellent location - show map
+38 photos
Scored 9.2
Rated superb

Staff

9.6

Property highlights

About this property

Backstage Hotel Serviced Apartments features apartments with full hotel services designed by architect Heinz Julen and offering views of the Matterhorn from their balcony or terrace. The Zermatt Matterhorn Express Cable Car is 250 metres away. Each unit is fitted with a fireplace and precious pieces of art and comes with a special colour and design theme. The apartments provide free WiFi, a fully equipped kitchen, a big dining table, a TV with satellite channels, and a bathroom with shower or bath tub. Guests have access to the seasonal outdoor pool in summer. Guests have free access to the spa area of Backstage Boutique SPA Hotel which is a 10-minute walk away and offers a hot tub, a sauna, a steam bath and a massage room. The cinema is located in the hotel building. The Sunnegga and Gornergrat Trains are 1 km from Backstage Hotel Serviced Apartments.

Couples particularly like the location — they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Outdoor swimming pool
  • Spa and wellness centre
  • Non-smoking rooms
  • 2 restaurants
  • Free WiFi
  • Family rooms
  • Skiing
  • Bar
  • Breakfast
  • Free cot available on request

Perfect for a 3-night stay!

  • Situated in the best rated area in Zermatt, this hotel has an excellent location score of 9.2

  • Want a great night's sleep? This hotel was highly rated for its very comfy beds.

  • Top pick by families with children

Breakfast info

Continental

 ! 

Please select one or more options you want to book

Availability

Prices converted to USD
We have no availability on our site for this property between Sun 9 Nov 2025 and Wed 12 Nov 2025

Select different dates to see more availability

Checking for other dates
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Room type
Number of guests
Price
Bedroom 1
1 large double bed
Bedroom 2
1 large double bed
Living room
1 sofa bed
Not available on our site for your dates
Bedroom 1
1 large double bed
Bedroom 2
1 large double bed
Living room
1 sofa bed
Not available on our site for your dates
Bedroom 1
1 large double bed
Bedroom 2
1 large double bed
Living room
1 sofa bed
Not available on our site for your dates
Bedroom 1
1 large double bed
Bedroom 2
1 large double bed
Bedroom 3
1 large double bed
Living room
1 sofa bed
Not available on our site for your dates
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Limited supply in Zermatt for your dates: 37 four-star hotels like this are already unavailable on our site

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

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Guests who stayed here loved

Alon
Israel Israel
“Amazing apartment. Great view to matterhorn Thecstaff are really great,helpfull and doing their best to help and make your stay enjoyable . Therre is a pool and a jacuzzi with amazong view , you dontcneed morecthan this to finish a day of hiking”
Han
Singapore Singapore
“Big and clean property, very close to ski lift to Matterhorn. Carmen and the ladies at reception were fantastic, and checked on us for the whole duration. Highly appreciated the hospitality! Kids enjoyed it thoroughly. However will need to call...”
Keiko
Japan Japan
“Spacious and clean rooms. The pool is heated in the garden, and it is rare to find such a luxurious accommodation where you can enjoy the view of the Matterhorn while bathing in the pool. The kids loved it.”
Xin
United Kingdom United Kingdom
“We were caught in a snow storm and Zermatt was cut off from outside. There was no electricity for one and half days. But the hotel took really good care of us, provided food and drinks, charging place... let us stay for one extra night. We have to...”
Cheong
Malaysia Malaysia
“Everything offered by the host.Thank you for a remarkable 2 nights stay.”
Leanne
Australia Australia
“Amazing property and view of the Matterhorn. Hot tub and fireplace and staff were amazing. My husband had been injured whilst skiing and they went above and beyond to make sure he was comfortable and had everything extra he needed. The host was on...”
Karen
Malaysia Malaysia
“This place is by far the most exceptional stay throughout my entire trip in Switzerland! You can have the Matterhorn view right at the balcony and the house is perfect for family it has everything you need! The person in charge Laura is perfect in...”
Marina
United Kingdom United Kingdom
“The property is amazing, super comfy and with a very good location. I do really recommend it.”
Manoj
India India
“The stay was amazing! The property is magnificent and the staff is wonderful!”
Felipe
Hungary Hungary
“The only thing I missed was a refrigerator in the room. Otherwise, fantastic stay.”

Hotel surroundings

Restaurants

2 restaurants on site
Diner's Club
  • Open for
    Dinner
  • Ambiance
    Modern • Romantic
After Seven by Florian Neubauer
  • Open for
    Dinner

Facilities of Backstage Hotel Serviced Apartments

Great facilities! Review score, 9.5

Most popular facilities

  • Outdoor swimming pool
  • Spa and wellness centre
  • Non-smoking rooms
  • 2 restaurants
  • Free WiFi
  • Family rooms
  • Skiing
  • Bar
  • Breakfast
  • Free cot available on request

House rules

Backstage Hotel Serviced Apartments takes special requests - add in the next step!
Check-in
From 15:00 to 21:00
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 07:00 to 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are allowed on request. Charges may be applicable.
Groups
When booking more than 3 rooms, different policies and additional supplements may apply.
Cards accepted at this hotel
American ExpressVisaMastercardDiners ClubJCBMaestro Cash is not accepted

The fine print

Need-to-know information for guests at this property

Please note that Zermatt is a car-free village. You can park your car in Täsch (indoor parking) and continue to Zermatt by train or taxi. The property offers a free transfer from and to the train station between 08:30 and 17:30.

Please inform Backstage Hotel Serviced Apartments in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.