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About this property
Situated on the lake promenade near the traffic-free centre of Lugano, Hotel Walter Au Lac offers you rooms with superb lake views. WiFi is free of charge.
All air-conditioned rooms are renovated. Coffee and tea facilities are offered for free.
Panoramic terrace located on the 5th floor. Shower, sunbeds and beach towels available on site.
The funicular, the car parks, the pier, the post office, shops, the theatre and cinemas are easily reachable on foot from the Hotel Walter Au Lac.
Couples particularly like the location — they rated it 9.7 for a two-person trip.
Please select one or more options you want to book
Limited supply in Lugano for your dates:
2 three-star hotels like this are already unavailable on our site
Guest reviews
Categories:
Staff
9.2
Facilities
8.4
Cleanliness
9.0
Comfort
9.0
Value for money
8.2
Location
9.8
Free WiFi
8.8
High score for Lugano
Select topics to read reviews:
Guests who stayed here loved
Ken
Malaysia
“Perfect location — supermarkets, high-end shopping and a bus stop right at the entrance. You can get here easily from SBB train station via funicular + 5-min walk or directly by bus. Great breakfast and friendly team.”
Hazel
New Zealand
“Loved the location and the reception staff were very helpful.”
Kelly
Australia
“Everything. I promiced myself in 2019 that I would return & I did in 2025. I hope to return again in the future & will stay for much longer than two nights. I am a fairly well travelled woman in my seventies & Lugarno is one of my favourite places...”
Grzegorz
Poland
“Great localization in the center of the city, close to train station, lake across the street. The room was small, but clean and had all the advertised features, especially air conditioning and lake view. Breakfast had modest selection, but was...”
M
Melissa
Australia
“Such a lovely old hotel - friendly, a perfect position, old world charm, beautiful view straight over the lake, and so close to everything. I didn't try the attached restaurant but it seemed casual and full every night. A sweet little single...”
M
Marc
Switzerland
“Excellently located hotel, amazing lake-view from rooms and terrace, very well taken care of hotel.”
D
Daniela
Switzerland
“Perfect stay. Very nice and comfortable room with excellent view, very friendly staff, great breakfast.”
M
Megan
United Kingdom
“A lovely stay in a lovely hotel with a pretty spectacular view. When we got there, there had been a mistake on the rooms and it was sorted straight away! Would definately recommend this hotel”
M
Mette
Denmark
“Super convenient location and great room with view of the lake. I think I had booked this but was upgraded to a larger room, with a balcony toward the lake.
All the staff I met were so nice!”
J
Janet
Australia
“The hotel was located by the lake and my room had a beautiful view. The hotel is near the ferry terminal and shops and restaurants. The staff were so helpful and friendly. The breakfast room was very attractively set out and the breakfast...”
Hotel surroundings
Restaurants
1 restaurant on site
Spaghetti Store
Cuisine
Italian
Ambiance
Family friendly • Modern
House rules
Hotel Walter Au Lac takes special requests - add in the next step!
Check-in
From 14:00 to 00:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 10:30
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Children and beds
Child policies
Children of any age are welcome.
Children 2 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
0 - 2 years
Extra bed upon request
CHF 50 per child, per night
Cot upon request
CHF 20 per child, per night
3+ years
Extra bed upon request
CHF 50 per person, per night
Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.
The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.
All cots and extra beds are subject to availability.
No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
Cash
The fine print
Need-to-know information for guests at this property
Please note that the city tax includes the Ticino Ticket. It offers free benefits and discounts in the Canton of Ticino, including free use of train and bus services. For more details, please contact the property directly.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Hotel Walter Au Lac in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
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Malaysia
New Zealand
Australia
Poland
Switzerland
United Kingdom
Denmark
