Sustainability certification

Mercure Santiago Centro

–Great location - show map
+46 photos
Scored 8
Rated very good

Staff

8.4

Property highlights

About this property

Located in the heart of Santiago, just steps from the Santa Lucía Metro station, Mercure Santiago Centro combines comfort, style, and an unbeatable location. Opposite the majestic National Library and next to the iconic Cerro Santa Lucía hill, as well as being very close to La Moneda Palace and the Plaza de Armas, it is the ideal place to discover the city from its historic center. Enjoy the summer in our outdoor pool or stay active all year round in our fully equipped gym. Every morning, a varied breakfast with local and international flavors awaits you in our Amaranto restaurant, where you can also enjoy a gastronomic offering inspired by contemporary Chilean cuisine. In the afternoon, relax on the terrace of the Nimbus Lounge, the perfect place to enjoy a cocktail or a glass of Chilean wine while contemplating the vibrant urban life of Santiago.Our team will be happy to assist you with personalized recommendations and the best tours, so you can experience the city through the eyes of a local.

Couples particularly like the location — they rated it 8.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Outdoor swimming pool
  • Parking on site
  • Free WiFi
  • Airport shuttle
  • Fitness centre
  • Non-smoking rooms
  • 24-hour front desk
  • Restaurant
  • Bar
Mercure
Hotel chain/brand

Situated in the real heart of Santiago, this hotel has an excellent location score of 8.2

Breakfast info

Continental, Buffet

  • Parking available at the hotel

Availability

Select dates to see this property's availability and prices

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Room type
Number of guests
 
1 double bed
2 large double beds
1 large double bed
2 single beds
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Sustainability

This property has 1 third-party sustainability certification.
Sello S
Sello S

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

Just
United Kingdom United Kingdom
“Although the hotel was not located in the safest area it was a good base for local sightseeing, using the subway and visiting various locations nearby. Staff on reception were wonderfully helpful and always pleasant and pleased to see us,...”
Jan
Australia Australia
“Very good. Decent variety but eggs looked a bit under done for my liking. Nice fruit”
Helen
Australia Australia
“Lovely staff, incredible location. The room was one of the biggest I have stayed in, which was wonderful after a long flight.”
João
Portugal Portugal
“Location was top notch. Breakfast was good. Wi-Fi was good.”
Keryn
Australia Australia
“The rooms are spacious and bed comfortable however the location is a little rough if you’re someone who enjoys going out in the evenings. During the day you must also exercise caution of your belongings including holding tight to phone in your...”
Sergey
Cyprus Cyprus
“Excellent location on the center of Santiago walking distance from many attractions. Good for short stay.”
Rachel
New Zealand New Zealand
“The staff were fantastic, so accomodating and informative and friendly. First stop in South America and we felt very safe and welcome! Could not recommend more”
Rejane
Australia Australia
“The location is great. It's close to all the tourist places we wanted to go and close to the metro station.”
Loraine
Australia Australia
“Great location, good size comfortable rooms, slept very well. Breakfast was included for us and was good.”
Siddharth
India India
“Great location and friendly staff. Very close to all the attractions in the heart of Santiago including the nearest metro station.”

Hotel surroundings

Restaurants

1 restaurant on site
Amaranto
  • Cuisine
    International
  • Open for
    Breakfast • Lunch • Dinner
  • Ambiance
    Modern
  • Dietary options
    Vegetarian • Vegan • Gluten-free

House rules

Mercure Santiago Centro takes special requests - add in the next step!
Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 13 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free
13+ years
Extra bed upon request
CL$ 40,000 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are allowed. Charges may be applicable.
Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubCash

The fine print

Need-to-know information for guests at this property

Please note the property charges upon check-in and in Chilean Pesos. If paying in US Dollars, the exchange rate of the day will be applied.

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Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%. To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).

* This additional fee (IVA) is not included in the hotel rates and must be paid separately.

Parking is provided by an external company and we offer you a discount on it

Room service is available from 7:30h to 22:00h

Please note that property has following beakfast policy for children applying since the 1st of August:

- Children up to 3 years old do not pay breakfast

- Children between 4 and 11 years old pay half the value of breakfast

- Children from 12 years old pay the full value of breakfast.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Mercure Santiago Centro in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.