Hotel Big Sur

–Excellent location - show map
+40 photos
Scored 8.5
Rated very good

Staff

9.3

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About this property

Comfortable Accommodations: Hotel Big Sur in Puerto Natales offers comfortable rooms with private bathrooms, free WiFi, and inner courtyard views. Each room includes a work desk, shower, and free toiletries. Exceptional Facilities: Guests can relax on the terrace or enjoy a drink at the bar. The hotel provides a continental breakfast, outdoor seating area, and full-day security. Additional services include a tour desk and concierge. Prime Location: Located 6 km from Teniente Julio Gallardo Airport, the hotel is near attractions such as the Municipal Museum of History (3-minute walk), Puerto Natales Main Square (600 metres), and Maria Auxiliadora Church (7-minute walk). Cueva del Milodon is 29 km away. Guest Satisfaction: Highly rated for its attentive staff, excellent breakfast, and convenient location, Hotel Big Sur ensures a pleasant stay for all visitors.

Couples particularly like the location — they rated it 9.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Non-smoking rooms
  • Free WiFi
  • Facilities for disabled guests
  • Bar

Property highlights

Perfect for a 3-night stay!

Situated in the best rated area in Puerto Natales, this hotel has an excellent location score of 9.3

Breakfast info

Continental

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Availability

We have no availability here between Wed 12 Nov 2025 and Sat 15 Nov 2025

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Limited supply in Puerto Natales for your dates: 7 three-star hotels like this are already unavailable on our site

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

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Guests who stayed here loved

Matt
United Kingdom United Kingdom
“Staff are super helpful, the rooms are clean and comfortable and just the right spot in Puerto Natales. It made for a great base as we hiked around Torres Del Paine. Breakfast was also great.”
Tanja
Australia Australia
“Location, modern interior, and cleanliness. Breakfast was excellent!”
Gföllner
Austria Austria
“Super nice staff, great location for staying before and after the W trek as we could leave our luggage there.”
Jodi
Australia Australia
“We stayed for 2 nights before our hike and then one night after. The staff are excellent and the hotel is lovely and new and very good. Breakfast is very easy and staff could not be more helpful. Highly recommend.”
Sotiria
United Kingdom United Kingdom
“The hotel is very nice! It is spotless, and it has everything that you might need. The breakfast is very rich and the location is great.”
Phillip
Australia Australia
“Clean. Comfortable. Quiet. Lots of hot water. Friendly staff who went to the trouble of finding plant-based milk for our vegan breakfast. This was a really good find.”
Margarita
Switzerland Switzerland
“Location, staff are great. Hotel is stylish and nice.”
Gove
United States United States
“Very good value for the money! Clean, quiet, and comfortable”
Blair
United Kingdom United Kingdom
“Lovely stay. Great room, with a massive comfy bed and wonderful and spacious hot shower. Exactly what we needed after a stay hiking and camping in Torres Del Paine. Breakfast was good and plentiful also.”
Erika
Australia Australia
“Breakfast good (variety of foods on offer). Location fine. Rooms small, but new & clean.”

Hotel surroundings

House rules

Hotel Big Sur takes special requests - add in the next step!
Check-in
From 14:00 to 23:00
Check-out
Until 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 4 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubMaestroRed CompraCash

The fine print

Need-to-know information for guests at this property

Please note that for reservations of 4 rooms or more, different conditions apply, and 50% of the total reservation must be paid to secure the reservation.