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About this property

Comfortable Accommodations: Hotel Big Sur in Puerto Natales offers comfortable rooms with private bathrooms, free WiFi, and inner courtyard views. Each room includes a work desk, shower, and free toiletries. Exceptional Facilities: Guests can relax on the terrace or enjoy a drink at the bar. The hotel provides a continental breakfast, outdoor seating area, and full-day security. Additional services include a tour desk and concierge. Prime Location: Located 6 km from Teniente Julio Gallardo Airport, the hotel is near attractions such as the Municipal Museum of History (3-minute walk), Puerto Natales Main Square (600 metres), and Maria Auxiliadora Church (7-minute walk). Cueva del Milodon is 29 km away. Guest Satisfaction: Highly rated for its attentive staff, excellent breakfast, and convenient location, Hotel Big Sur ensures a pleasant stay for all visitors.

Couples particularly like the location — they rated it 9.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Situated in the best rated area in Puerto Natales, this hotel has an excellent location score of 9.3

    • Breakfast info

    • Continental


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 double bed
2 single beds
1 double bed
or
2 single beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Matt
    United Kingdom United Kingdom
    Staff are super helpful, the rooms are clean and comfortable and just the right spot in Puerto Natales. It made for a great base as we hiked around Torres Del Paine. Breakfast was also great.
  • Shanaka
    Singapore Singapore
    What made a difference was the ppl.. always eager to help and friendly…
  • Ajay
    Canada Canada
    The front desk staff was very helpful. They made sure that our stay was comfortable.
  • Tanja
    Australia Australia
    Location, modern interior, and cleanliness. Breakfast was excellent!
  • Stu0605
    United Kingdom United Kingdom
    Very comfortable beds and the facilties were all new and modern.
  • Mark
    Netherlands Netherlands
    The Big Sur is a no-frills, Swedish-style hotel that focuses on comfort and simplicity. After completing the W Trek, it was the perfect place to relax and recover. The rooms are comfortable, providing what you need without unnecessary extras. A...
  • Gföllner
    Austria Austria
    Super nice staff, great location for staying before and after the W trek as we could leave our luggage there.
  • Bence
    Hungary Hungary
    It is comfortable, warm and close to the city centre.
  • Jodi
    Australia Australia
    Staff were fabulous. Incredibly welcoming and curious. The breakfast was simple and delicious and they will do all they can to make sure that you have something to eat even if you have a very early staff. Rooms lovely and clean and well sized.
  • Jodi
    Australia Australia
    We stayed for 2 nights before our hike and then one night after. The staff are excellent and the hotel is lovely and new and very good. Breakfast is very easy and staff could not be more helpful. Highly recommend.

Hotel surroundings

House rules

Hotel Big Sur takes special requests - add in the next step!
Check-in
From 14:00 to 23:00
Check-out
Until 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 4 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubMaestroRed CompraCash

The fine print

Need-to-know information for guests at this property

Please note that for reservations of 4 rooms or more, different conditions apply, and 50% of the total reservation must be paid to secure the reservation.