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About this property
Comfortable Accommodations: Hotel Big Sur in Puerto Natales offers comfortable rooms with private bathrooms, free WiFi, and inner courtyard views. Each room includes a work desk, shower, and free toiletries. Exceptional Facilities: Guests can relax on the terrace or enjoy a drink at the bar. The hotel provides a continental breakfast, outdoor seating area, and full-day security. Additional services include a tour desk and concierge. Prime Location: Located 6 km from Teniente Julio Gallardo Airport, the hotel is near attractions such as the Municipal Museum of History (3-minute walk), Puerto Natales Main Square (600 metres), and Maria Auxiliadora Church (7-minute walk). Cueva del Milodon is 29 km away. Guest Satisfaction: Highly rated for its attentive staff, excellent breakfast, and convenient location, Hotel Big Sur ensures a pleasant stay for all visitors.
Couples particularly like the location — they rated it 9.4 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
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Guest reviews
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Guests who stayed here loved
- Matt
United Kingdom
“Staff are super helpful, the rooms are clean and comfortable and just the right spot in Puerto Natales. It made for a great base as we hiked around Torres Del Paine. Breakfast was also great.” - Shanaka
Singapore
“What made a difference was the ppl.. always eager to help and friendly…” - Ajay
Canada
“The front desk staff was very helpful. They made sure that our stay was comfortable.” - Tanja
Australia
“Location, modern interior, and cleanliness. Breakfast was excellent!” - Stu0605
United Kingdom
“Very comfortable beds and the facilties were all new and modern.” - Mark
Netherlands
“The Big Sur is a no-frills, Swedish-style hotel that focuses on comfort and simplicity. After completing the W Trek, it was the perfect place to relax and recover. The rooms are comfortable, providing what you need without unnecessary extras. A...” - Gföllner
Austria
“Super nice staff, great location for staying before and after the W trek as we could leave our luggage there.” - Bence
Hungary
“It is comfortable, warm and close to the city centre.” - Jodi
Australia
“Staff were fabulous. Incredibly welcoming and curious. The breakfast was simple and delicious and they will do all they can to make sure that you have something to eat even if you have a very early staff. Rooms lovely and clean and well sized.” - Jodi
Australia
“We stayed for 2 nights before our hike and then one night after. The staff are excellent and the hotel is lovely and new and very good. Breakfast is very easy and staff could not be more helpful. Highly recommend.”
Hotel surroundings
House rules
Child policies
Children of any age are welcome.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Cots and extra beds are not available at this property.






The fine print
Please note that for reservations of 4 rooms or more, different conditions apply, and 50% of the total reservation must be paid to secure the reservation.