You will be charged the cost of the first night if you cancel after reservation. If you don't show up, the no-show fee will be the same as the cancellation fee.
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You might be eligible for a Genius discount at Pan Pacific Suzhou -Including unlimited access to the 4A-level Panmen Scenic Area. To check if a Genius discount is available for your selected dates sign in.
Genius discounts at this property are subject to book dates, stay dates and other available deals.
About this property
Pan Pacific Suzhou is located next to Panmen Park Scenery Area, just 3 km from the famous Guanqian Street. The property features free parking spaces and boasts two swimming pools. Guests can enjoy a nice meal at the on-site buffet restaurant.
Suzhou Pan Pacific is 4 km from Suzhou Train Station. Suzhou North Railway Station can be reached in 44 minutes by car. Guests of the hotel can enjoy the privilege of entering Panmen Park Scenery Area for free. The Humble Administrator's Garden is a 20-minute-drive away.
Rooms at Pan Pacific are surrounded by Oriental gardens and feature traditional Chinese décor. All rooms are equipped with air conditioning and come with ironing facilities and a minibar. Each comes with a flat-screen TV with satellite channels. In the private bathroom, guests will find free toiletries, slippers and a hairdryer.
Guests may exercise at the fitness centre or relax with a massage at the spa. Concierge and laundry services are available. At the 24-hour front desk, ticket service is provided and day trips can be arranged for guests' who want to explore the city. Guests may wish to have a nice walk in the garden.
The 3 upscale restaurants at the property serve Chinese , Western cuisines and one Noodle Restaurant. A buffet breakfast is available every morning.
Couples particularly like the location — they rated it 9.1 for a two-person trip.
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Availability
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Guest reviews
Categories:
Staff
9.2
Facilities
9.1
Cleanliness
9.3
Comfort
9.3
Value for money
9.1
Location
9.0
Free WiFi
8.5
Select topics to read reviews:
Guests who stayed here loved
C
Chen
Singapore
“Beautiful and good location.
Staff are very friendly”
S
Soon
Australia
“Have free direct access to Panmen garden with entry directly from hotel , to view and enjoy at any time of the opening hours”
N
Ng
Singapore
“Great place to stay with free admission to the wonderful garden at the backyard.”
Vivian
Norway
“We had a lovely stay at the hotel! The room was very nice and comfortable. The location was also excellent, close to many attractions and just a short walk from two subway stations. The staff were exceptional! A special shout-out to Elena at the...”
Nicole
Malaysia
“It was a very nice and scenic area, the room was modern and spacious.”
C
Cristina
Italy
“Absolutely stunning historical palace with gardens and scenic area. Breakfast is enormous. Beautiful experience. There is an ancient pagoda tower in the park from a thousand years ago that you can climb up to the fifth floor.”
A
A
Netherlands
“Good location, great premises with gardens and access to scenic area.”
Piyush
Singapore
“Location - one of the best. Same experience away from the rush of the tourist/crowd.
Amazing staff and super clean.”
Denis
Slovenia
“Amazing location and a luxury feel. The breakfast buffet is pretty good! It is simply a remarkable hotel with large common areas. Plenty of outdoor spaces to enjoy and explore, including numerous koji ponds.”
O
Osaki
Japan
“As if we‘re staying within Banmen scenic area. Especially we loved the illuminated garden by nights! Rooms are clean and breakfast is excellent.”
Hotel surroundings
Restaurants
6 restaurants on site
萃英园全日餐厅
Cuisine
Chinese • Asian • International
Open for
Breakfast • Lunch • Dinner
Ambiance
Traditional • Romantic
海天楼中餐厅
Cuisine
Chinese
Open for
Lunch • Dinner
Ambiance
Family friendly • Traditional
吴宫瑞面
Cuisine
Chinese
Open for
Breakfast • Lunch • Dinner
Ambiance
Traditional • Modern • Romantic
Sun Ray禧禾意大利灵感餐厅
Cuisine
Italian
Open for
Lunch • Dinner
Ambiance
Romantic
御宴（吴宫）
Cuisine
Chinese
Open for
Lunch • Dinner
Ambiance
Traditional
塔影咖啡
Open for
High tea
Ambiance
Modern
House rules
Pan Pacific Suzhou -Including unlimited access to the 4A-level Panmen Scenic Area takes special requests - add in the next step!
Check-in
From 15:00
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Children and beds
Child policies
Children of any age are welcome.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
0 - 2 years
Extra bed upon request
CNY 300 per child, per night
Cot upon request
Free
3+ years
Extra bed upon request
CNY 300 per person, per night
Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.
The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.
All cots and extra beds are subject to availability.
No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
GreatwallPeonyDragonPacificCash
The fine print
Need-to-know information for guests at this property
Pan Pacific Suzhou Hotel is only separated by one Gate with Panmen Gate Scenic Area.
Guests of the hotel can enter Panmen Gate Scenic Area for free with our hotel room card.
Guests staying at the hotel can enjoy a trip to the national 4A Panmen Gate Scenic Area.
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Singapore“Beautiful and good location. Staff are very friendly”
Australia“Have free direct access to Panmen garden with entry directly from hotel , to view and enjoy at any time of the opening hours”
Norway“We had a lovely stay at the hotel! The room was very nice and comfortable. The location was also excellent, close to many attractions and just a short walk from two subway stations. The staff were exceptional! A special shout-out to Elena at the...”
Malaysia“It was a very nice and scenic area, the room was modern and spacious.”
Italy“Absolutely stunning historical palace with gardens and scenic area. Breakfast is enormous. Beautiful experience. There is an ancient pagoda tower in the park from a thousand years ago that you can climb up to the fifth floor.”
Netherlands“Good location, great premises with gardens and access to scenic area.”
Piyush
Denis
Slovenia“Amazing location and a luxury feel. The breakfast buffet is pretty good! It is simply a remarkable hotel with large common areas. Plenty of outdoor spaces to enjoy and explore, including numerous koji ponds.”
Japan“As if we‘re staying within Banmen scenic area. Especially we loved the illuminated garden by nights! Rooms are clean and breakfast is excellent.”
