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About this property

This 4-star hotel in Bergneustadt is surrounded by scenic Bergisches Land countryside. Guests at Phönix Hotel enjoy free use of the 1969 ft² spa with sauna, gym and swimming pool. The bright rooms at Phönix Hotel Bergneustadt all include a seating area with flat-screen TV as well as a modern bathroom. Free Wi-Fi is available in the whole hotel. A rich buffet breakfast and selection of regional cuisine are served in the Phönix’s restaurant, which features a modern design. Drinks are also served in the bar or on the restaurant terrace. Guests can go hiking or cycling here in the Bergisches Land countryside. On-site leisure facilities include billiards/pool, table football and tennis. The Phönix Bergneustadt offers free bicycle storage and free parking for motorbikes and cars. Cologne is a 45-minute drive away via the nearby A4 motorway.

Couples in particular like the location – they rated it 8.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (8.6)

Breakfast Info

Continental, Buffet

  • Free private parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.


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Availability

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Room Type
Number of guests
 
1 twin bed
1 king bed
1 king bed
1 king bed
and
2 sofa beds
1 king bed
and
1 sofa bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Eileen
    Germany Germany
    The Hotel was easy to reach both with car and public transportation. The view from our room was very nice. The room and bathroom were also clean. The breakfast was good. The wellness area includes pool and sauna, it was clean and relaxing. They...
  • Gerhard
    Turkey Turkey
    Quick check in, rooms are comfortable, service is good and kitchen is good.
  • Gerhard
    Turkey Turkey
    Very quick check in, rooms are nice and spacious, Restaurant very recommendable, breakfast very good.
  • Prakash
    Germany Germany
    The property is located in a very nice area ,which gives you a perfect view from rooms. The hotel amenities are really well maintained, specially wellness area.There is enough place to park the car. Breakfast and dinner buffet was really good...
  • Anonymous
    Netherlands Netherlands
    The breakfast was really delicious and the view towards the valley spectacular. Our toddler enjoyed playing in the playground but couldn't use it all because there was cat poop in the sand.
  • Toby
    Switzerland Switzerland
    Standard but good breakfast buffet plenty of staff to bring and take food and plates Despite previous reviews, pillows were firm (a real bugbear for me) and the breakfast was satisfactory
  • Celeste
    Germany Germany
    It’s my 3rd stay at this hotel and I can honestly say next year I will be enjoying my 4th visit. I just love the friendliness of the staff, excellent breakfasts and the lovely pool and wellness area. Of course the view from your he top is...
  • Steve
    United Kingdom United Kingdom
    Very clean and comfortable. Set in a secluded location, but limited car parking, nice food and wine. Great breakfast selection.
  • Rick
    Netherlands Netherlands
    Very nice hotel, dinner, breakfast were very good. We will come back.
  • Kemmko
    United Kingdom United Kingdom
    Great hotel with a good local wine selection. The beds are reasonably comfy. I would recommend to eat here as the food is very good! The staff is accommodating and super helpful and the pool/wellness area are a great plus.

Hotel area info

Restaurants

1 Restaurant On Site
  • Restaurant #1
    • Cuisine
      German • International
    • Open for
      Breakfast • Lunch • Dinner • High tea • Cocktail hour
    • Ambience
      Modern
    • Dietary options
      Vegetarian • Gluten-free • Dairy-free

House rules

Phönix Hotel takes special requests – add in the next step!
Check-in
From 3:00 PM to 10:00 PM
Check-out
From 6:30 AM to 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 17 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 3 years
Crib upon request
€ 10 per child, per night

Prices for cribs aren't included in the total price. They'll have to be paid for separately during your stay.

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed on request. Charges may apply.
Accepted payment methods
American ExpressVisaMastercardMaestroEC-CardCash