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About this property
Set in the Neuenheim district of Heidelberg, Rafaela Hotel is within a 15-minute walk of Heidelberg's Old Town district with the theatre and university. Heidelberg Castle and Heidelberg Zoo are also less than 2 km away.
The units in the hotel are equipped with a flat-screen TV with cable channels. Every room comes with a private bathroom with a shower and free toiletries. The modern bathrooms with glass doors are half-openly integrated into the room.Guest rooms will provide guests with a fridge.
There is a children's playground on site.
Mannheim City Airport is 14 km away.
Families particularly like the location — they rated it 9.5 for a stay with kids.
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Guest reviews
Categories:
Staff
9.7
Facilities
9.2
Cleanliness
9.5
Comfort
9.4
Value for money
8.9
Location
9.4
Free WiFi
9.0
High score for Heidelberg
Select topics to read reviews:
Guests who stayed here loved
H
Hedy
Germany
“Location in quiet neighborhood but within walking distance to town center. Good breakfast and friendly staff!”
Debora
Netherlands
“Clean room, perfect location, super breakfast. Great shower and friendly staff.”
P
Pgabriell
Romania
“Surprising in a positive way. Across the street, there is a nice piazzetta simply perfect for a drink and some food.”
Anne
Norway
“Super location and very nice staff. Value for money!”
N
Nicholas
United Kingdom
“A small and intimate modern hotel, with lovely, attentive staff, in a pleasant location just outside the centre of Heidelberg. The room was compact but well furnished and nicely decorated in a contemporary style and all in a good state of repair...”
C
Cumhur
Netherlands
“The room was clean and they welcome us with small surprises - chocolates, welcome drinks. Staff was nice and helped us on the planning for what to do in heidelberg.”
R
Robbin
Netherlands
“It is a very nice hotel with friendly staff, a good location, and a room exactly as described. The breakfast was good and the room had a window/door to the outside which was great with the lovely weather.”
D
Daniel
Czech Republic
“nice location, quiet and nicely designed rooms with a view to a small square, the staff is very kind and helpful.”
L
Linda
Netherlands
“We are all about cleanliness, and Rafael Hotel did not disappoint. The beds and shower was also amazing. Support staff helpful and friendly too.”
Thomas
United States
“exceptional service, very kind staff, super comfortable beds, delicious breakfast, modern hotel in a nice neighborhood super walkable to everything in Heidelberg.”
Hotel surroundings
House rules
Rafaela Hotel Heidelberg takes special requests - add in the next step!
Check-in
From 15:00 to 22:00
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 06:30 to 10:30
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Children and beds
Child policies
Children of any age are welcome.
To see correct prices and occupancy information, please make sure you have added the correct number of children and their ages in your search.
Cot and extra bed policies
0 - 3 years
Cot upon request
€ 15 per child, per night
Prices for cots are not included in the total price, and will have to be paid for separately during your stay.
The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.
There are no extra beds available at this property.
All cots are subject to availability.
No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Cards accepted at this hotel
Cash is not accepted
The fine print
Need-to-know information for guests at this property
Please inform Rafaela Hotel Heidelberg in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
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