Sustainability certification

The Fontenay Hamburg

–Excellent location - show map
+78 photos
Scored 9.4
Rated superb

Staff

9.6

Property highlights

Get the celebrity treatment with world-class service at The Fontenay Hamburg

The Fontenay Hamburg is a 5-star hotel situated on the shore of the Alster Lake in Hamburg, within walking distance of the famous shopping area at Jungfernstieg. The city resort offers a 1,000 m² rooftop spa with an indoor/outdoor pool. Guests can enjoy meals at the Lakeside gourmet restaurant with views over the Alster Lake as well as at the Parkview all-day-dining restaurant. The innovative Fontenay Bar offers a 320° panoramic view. In-room-dining is available 24 hours a day. Every room at this hotel is air-conditioned and features free WiFi as well as floor-to-ceiling windows with beautiful views of the surroundings. Some rooms feature stunning lake views. Some rooms and suites offer a private furnished balcony, a walk-in wardrobe and a seating area. The Elbphilharmonie concert hall is 3.5 km from the property. Hamburg Airport is 8 km away.

Couples particularly like the location — they rated it 9.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • 2 swimming pools
  • Non-smoking rooms
  • Spa and wellness centre
  • Fitness centre
  • Facilities for disabled guests
  • Room service
  • 4 restaurants
  • Free WiFi
  • Bar

Perfect for a 3-night stay!

Top location: Highly rated by recent guests (9.6)

Breakfast info

Continental, Vegetarian, Vegan, Buffet

Private parking at the hotel

Loyal customers

There are more repeat guests here than most other properties.

 ! 

Please select one or more options you want to book

Availability

Prices converted to USD
We have no availability on our site for this property between Fri 14 Nov 2025 and Mon 17 Nov 2025

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Room type
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1 extra-large double bed
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1 extra-large double bed
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1 extra-large double bed
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1 large double bed
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1 large double bed
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1 extra-large double bed
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1 extra-large double bed
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Twin Room
2 single beds
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Limited supply in Hamburg for your dates: 1 five-star hotel like this is already unavailable on our site

Sustainability

This property has 1 third-party sustainability certification.
GreenSign
GreenSign

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

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Guests who stayed here loved

Thomas
Belgium Belgium
“From spacious surroundings outside … to the large well designed rooms inside … amazing rooftop terraces… hands down best hotel I have visited … they bring Asia standards to europe ..”
Jd
United Kingdom United Kingdom
“the staff are excellent. the hotel is superbly positioned. the breakfast is amongst the best i've ever experienced.”
Cornelia
Germany Germany
“The property has an amazing architecture and is in my world in the best location of beautiful Hamburg. The staff is fabulous, service oriented, engaged, friendly l, no posh allures at all. The materials used are of high quality, great details in...”
Tracy
United Kingdom United Kingdom
“The spa was fabulous. I had a wonderful massage. The lakeside restaurant was a real experience just wonderful. Our room was spacious and luxurious with a wonderful view.”
Paz
United Kingdom United Kingdom
“Great service and spacious rooms. Just an all round excellent hotel.”
Michael
Denmark Denmark
“It gives me great pleasure to give feedback on The Fontenay. We have stayed in numerous 5 Star hotels around the world over the last many years and we have never experienced anything like The Fontenay. It is very luxurious, elegantly decorated...”
Bjoern
Hong Kong Hong Kong
“Great location, beautiful rooms, we enjoyed the pool with the nice view. Breakfast was really superb as well, and all the staff were very professional, friendly and super helpful.”
P
Switzerland Switzerland
“Room, breakfast, facilities all excellent. The bar is a "must have" were it only for the spectacular views of the Alster and the city. We treated ourselves also to a dinner in the Lakeside restaurant. Great menu, very creative and delicious...”
Dr
Germany Germany
“Lage, Architektur des gesamten Gebäudes, innen und außen, sehr freundlicher Empfang, liebevolle Herrichtung des separaten Frühstücksraums, traumhafte Blumenarrangements, fabelhafte Ausstattung der Schlafzimmer, Liebenswürdigkeit der Voituries”
Lisa
Germany Germany
“Die Freundlichkeit und das zuvorkommende Personal, es war alles sehr sauber”

Hotel surroundings

Restaurants

4 restaurants on site
Parkview
  • Cuisine
    International
  • Open for
    Breakfast • Lunch • Dinner
  • Ambiance
    Family friendly • Modern
  • Dietary options
    Halal • Kosher • Vegetarian • Vegan • Gluten-free • Dairy-free
Lakeside
  • Cuisine
    International
  • Ambiance
    Modern
  • Dietary options
    Halal • Kosher • Vegetarian • Vegan • Gluten-free • Dairy-free
Atrium Lounge
  • Open for
    Brunch • Lunch • Dinner • High tea
  • Ambiance
    Modern • Romantic
  • Dietary options
    Halal • Kosher • Vegetarian • Vegan • Gluten-free • Dairy-free
Osteria due
  • Cuisine
    Italian
  • Open for
    Lunch • Dinner
  • Ambiance
    Family friendly • Traditional • Modern
  • Dietary options
    Vegetarian • Dairy-free

House rules

The Fontenay Hamburg takes special requests - add in the next step!
Check-in
From 15:00 to 00:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardJCBMaestroDiscoverEC-CardBankcardCash

The fine print

Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform The Fontenay Hamburg in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.