About this property

Located right in the historic heart of Madrid, this charming hotel is set in an attractive, 19th-century building in Plaza Santa Cruz, just off the city’s main squares of Plaza Mayor and Puerta del Sol. The Plaza Mayor is housed in a characteristic building of this part of Madrid. Throughout its interior you can enjoy the blend of traditional decor with contemporary touches: wood-paneled and bare stone walls are highlighted by fashionable, modern lighting. Parquet floors and modern artwork is complemented by facilities such as free Wi-Fi internet and satellite TVs. A safe is available for free.

Couples in particular like the location – they rated it 9.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

B&B Hotels
Hotel chain/brand

Property highlights

Located in the heart of Madrid, this hotel has an excellent location score of 9.8


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 twin bed
2 twin beds
1 full bed
1 queen bed
1 twin bed
and
1 full bed
1 queen bed
1 full bed
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Sustainability

This property has 1 third-party sustainability certification.
  • SOCOTEC SuMS
    SOCOTEC SuMS

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Janel
    United States United States
    Great location, clean, attentive staff, complimentary breakfast beverages, pastries, and fruit
  • David
    United States United States
    Room on the main floor was a problem as we had to go up and down several flights of stairs to get to the room.
  • Honglu
    Canada Canada
    The location is excellent and the staffs are very nice and helpful. The morning simple breakfast is also very nice.
  • Hesham
    United Arab Emirates United Arab Emirates
    Location is simply perfect and staff is super nice
  • Steve
    United States United States
    Excellent location, very clean and nicely furnished. Extremely friendly and helpful front office/reception staff.
  • Anna
    United States United States
    Great location. This area of Madrid is clean with tons of restaurants and bars. The property is clean as well, nice interior. No kettle in the room, but there is a machine for free hot water, coffee, cappuccino, hot chocolate and such in the...
  • Christy
    United States United States
    Staff is very attentive and helpful. Room is clean, a lot of natural light and have everything I needed.
  • Oleksii
    Ukraine Ukraine
    Personnel very friendly, don't forget about my request
  • Sharon
    United States United States
    Room was quiet and comfortable. The location is near the Plaza Mayor and very convenient to the major tourist area.
  • Greg
    United States United States
    The hotel was very nice. The staff was very friendly. Great location!!

Hotel area info

House rules

B&B HOTEL Madrid Centro Plaza Mayor takes special requests – add in the next step!
Check-in
From 2:00 PM to 11:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
From 1:00 AM to 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Extra bed upon request
Free
Crib upon request
Free
3 - 12 years
Extra bed upon request
Free

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are allowed. Charges may apply.
Groups
When booking more than 5 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardCash

The fine print

Must-know information for guests at this property

Please note that guests must present the credit card used to make the reservation on arrival. Please note that the credit card holder must be present upon arrival.

When booking more than 3 rooms, different policies and additional supplements may apply.

Pets are allowed on request. Pets have a cost supplement is: 20 EUR per pet per day. Direct payment at the reception.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform B&B HOTEL Madrid Centro Plaza Mayor of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to the coronavirus (COVID-19), this property has reduced reception and service hours.

Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.