About this property
Located in a quiet residential area of Puerto de la Cruz, Tenerife, at the base of the magnificent valley of La Orotava and only 10 minutes from the beach and downtown where you will find a variety of restaurants, shops and leisure spots worth exploring. The hotel offers the perfect atmosphere to enjoy your holidays. The 4-star Hotel Puerto Palace welcomes guests to spacious guestrooms (Family Suites, Doubles and Singles), all with private balconies, bathrooms equipped with hairdryers and make-up mirrors, telephone, satellite TV with an extensive assortment of international channels, mini-fridge, seasonal air conditioning and a safety deposit box. The panoramic gardens and terraces invite guests to relax while enjoying 2 swimming pools, one with a waterfall, 2 whirlpools and a children’s pool. Amenities include three panoramic elevators, free WiFi throughout the property, mini-golf, table tennis, volleyball, tennis, basketball, volleyball, petanque, children play area, and a naturalist roof top terrace (18+) with its own pool and whirlpool. For an additional charge guests can enjoy the Puerto Palace Gym, the Executive Spa, Massage Services and a Pilatus Studio. Dining and entertainment options include the buffet restaurant for breakfast and dinner, the terrace and bar for a la carte lunch, as well as the hotel bar and lounge which features evening live music and live shows.
Couples particularly like the location — they rated it 8.3 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Availability
Select dates to see this property's availability and prices
Room type | Number of guests | |
|---|---|---|
1 single bed | ||
1 single bed | ||
1 single bed | ||
1 extra-large double bed | ||
1 extra-large double bed or 2 single beds | ||
1 extra-large double bed or 2 single beds | ||
2 single beds and 1 extra-large double bed | ||
1 extra-large double bed or 2 single beds |
Guest reviews
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Guests who stayed here loved
Ollie
Ireland“Breakfast was nice but only pancakes once in a week for the kids”- Ben
United Kingdom“Beautiful, clean hotel with lovely food and restaurant.” - Robert
Spain“Nice grounds, rooms and staff. A really great feel to the hotel in general.” - Adrienn
Hungary“Variety of delicious food, very helpful staff, beautiful garden” 
Diana-cristina
Romania“Very friendly staff Good choice of food for breakfast and dinner. Great pool area, with sunbeds and palm trees arround. Good room size Hotel parking always full, but no problem finding a parking spot at the streets arround the hotel for...”- Konstantinea
Greece“Puerto Palace is a wonderful hotel with polite friendly staff! Everyone was willing to help and very good at their job. We loved the staff at the pool bar, the reception and the restaurant. The breakfast was great and the pool area really...” - Megan United Kingdom“Good fresh food. Clean communal areas, swimming pool. Gardeners and maintenence people all the time engaged. Really amazed me the logistics is amazing”
- Mary United Kingdom“Beautiful hotel. Gardens well Kept. Lots of lovely areas within the hotel to relax. Pool area fab. Kids club twice daily which they loved. Breakfast plentiful . Nice cocktails and great happy hour”
- Eva Hungary“We come back year by year, and the Palace and its area and its staff are as good as ever.”
- Jonathan United Kingdom“Immaculately clean, staff very attentive and friendly”
Hotel surroundings
Restaurants
- Restaurante #1
- Open forBreakfast • Dinner
House rules
Child policies
Children of any age are welcome.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.
There are no extra beds available at this property.
All cots are subject to availability.
The fine print
From November 1 through April 30 in the dining room for dinner guests are required to wear long pants and sleeveless shirts are not allowed
When booking half board, please note that drinks are not included.
License number: 19056
