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Hotel Arocena

–Excellent location - show map
+17 photos
Scored 8.4
Rated very good

Staff

9.6

Property highlights

About this property

Located in the heart of the Labourd Province in the centre of Saint-Pée-sur-Nivelle, Hotel Arocena offers an outdoor swimming pool, garden and terrace. It is a 5-minute drive from Saint-Pée Lake. Decorated in neutral colours, all rooms feature a TV and a telephone. They are complete with an en suite bathroom. Guests have access to the free Wi-Fi in the public areas. A continental breakfast is offered every morning. Traditional restaurants and bars can be found in Saint-Jean-de-Luz, a 15-minute drive from the property. The sandy beaches of Biarritz are just a 20-minute drive away and Hendaye by the Spanish border is 25 km from the hotel. Free public parking is possible at a location nearby.

Couples particularly like the location — they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Outdoor swimming pool
  • Free parking
  • Free WiFi
  • Non-smoking rooms
  • Family rooms

Top location: Highly rated by recent guests (9.2)

  • FREE parking!

Availability

Select dates to see this property's availability and prices

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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

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Guests who stayed here loved

Rosita
United Kingdom United Kingdom
“It's was a bit hard to find hotel but the lady from reception was wonderful she being in touch until we reach big thanks to here 🫶”
Pauline
Malta Malta
“The host was really warm and welcoming. We had a great time, and the pool area is great.”
Fowler
France France
“Laura was fantastic and very welcoming. The hotel has a pool that is very clean and we had practically to ourselves. The room was extremely clean and the hotel is located in a beautiful village that is full of good and affordable restaurants. It...”
David
Spain Spain
“La amplitud de la habitacion, la limpieza y el trato de Vanessa, que nos explicó todo con detalle”
Chantal
France France
“L'hôtel est situé dans le cœur du village avec des restaurants à proximité. Le parking, le jardin, la cuisine sont très appréciables pour par exemple prendre le petit déjeuner.”
Jorge
Spain Spain
“La zona de la piscina y la ubicación, por no olvidar el parking”
Marie
France France
“Le personnel très accueillant, la literie et l'emplacement. Un plus d'avoir une piscine extérieure à disposition.”
Sébastien
France France
“L'emplacement Le parking Le cadre L'authenticité des lieux comme chez nos grands-parents...”
Nancy
Spain Spain
“La comodidad, alrededor se puede hacer muchas actividades, tiene la piscina y una cocina y nevera comun”
Jouhanneau
France France
“Accueil très chaleureux ce qui est rare de nos jours personnel au top belle visite de l'établissement qui est propre fonctionnel la pépite un beau jardin une piscine une cuisine d'été avec tout le nécessaire Merci pour ce bon moment”

Hotel surroundings

House rules

Hotel Arocena takes special requests - add in the next step!
Check-in
From 14:30 to 19:00
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 08:00 to 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
VisaMastercardCash

The fine print

Need-to-know information for guests at this property

Please note that on Mondays, reception is open between 09:00 and 13:00 and between 18:00 and 19:00. Other days, reception is open from 09:00 to 14:00 and from 18:00 to 19:00.

In July and August only, the reception is open until 19:30.

Please note that reception is closed at night. In case of late arrival, please inform the property in advance in order to arrange key collection. Contact details can be found on the booking confirmation.

Please note that the Double Room, Triple Room and Quadruple Room are all located on the third floor and are accessed by stairs. These rooms have sloping ceilings and are not suitable for guests with young children.

Please inform Hotel Arocena in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.