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Get the celebrity treatment with world-class service at The Chester Grosvenor

This award-winning 5-star hotel boasts individually decorated rooms with bathrobes. Guests can relax in the spa's Thermal Suite, complete with herb sauna and steam room. All of the luxurious rooms have their own individual colour scheme, and feature large, comfortable beds. Guests can relax with bathrobes, slippers and luxury toiletries in the bathroom. Rooms also include Sky channels, a DVD player, and free WiFi. With 4 AA Rosettes, The Arkle restaurant offers tasting menu and La Brasserie offers informal cuisine and coffees amongst Parisian decor. A Continental breakfast is served in the morning and a full English option is available at an extra cost. The Spa at The Chester Grosvenor features 5 luxury treatment rooms providing a wide range of relaxing treatments. Guests can also enjoy the steam room, salt grotto, and foot baths. In the centre of Chester, the hotel is less than 5 minutes’ walk from both Chester Cathedral and Grosvenor Park. On one of Chester’s historic shopping streets, the hotel is next to the Grosvenor Shopping Centre. The Spa and Thermal Suite are open Thursday to Monday. There is an additional charge for guests to use the Thermal Suite unless Spa treatments have been booked.

Couples particularly like the location — they rated it 9.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Bespoke Hotels
Hotel chain/brand

Property highlights

  • Situated in the real heart of Chester, this hotel has an excellent location score of 9.7

  • Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Continental, Vegetarian, Vegan, Gluten-free, Breakfast to go

  • Parking available at the hotel

Loyal customers

There are more repeat guests here than most other properties.


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 double bed
1 extra-large double bed
1 extra-large double bed
1 double bed
1 extra-large double bed
1 large double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

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Guests who stayed here loved

  • Ian
    United Kingdom United Kingdom
    Continental breakfast very good, served to your table by friendly staff.
  • Patricia
    United Kingdom United Kingdom
    Location in the heart of Chester - Parking easy to find - within the Grosvenor Complex. Room was Fantastic - and the Breakfast Superb. Hotel Bar well attended and great atmosphere - Guests sharing experiences and the Staff extremely...
  • Gareth
    United Kingdom United Kingdom
    Great location, centre of town. Room was ok a bit small for the price.
  • Anne
    United Kingdom United Kingdom
    We loved our room. It was very comfortable and the bedroom was a good size. The bathroom was compact but had a nice walk in shower.
  • Lorraine
    United Kingdom United Kingdom
    The staff were great and the atmosphere was relaxing.
  • Emma
    United Kingdom United Kingdom
    Beautiful property, stunning rooms and restaurants
  • Janice
    United Kingdom United Kingdom
    Location is excellent with shops and restaurants just outside the front door! Liked the spa and had an excellent massage treatment.
  • Angela
    United Kingdom United Kingdom
    Staff are so friendly and helpful. Everyone is dressed smartly and kind . Our room was gorgeous ( executive) and breakfast fantastic
  • Jonathan
    United Kingdom United Kingdom
    We stayed in a lovely suite and had a very enjoyable stay. We stayed on our wedding night and called ahead, when the hotel found out we were staying for our wedding they made everything feel very special and have us fantastic service. Special...
  • Tony
    United Kingdom United Kingdom
    Everything, The hotel staff were excellent and very helpful. Loved every minute of our stay

Hotel surroundings

Restaurants

2 restaurants on site
  • Arkle
    • Cuisine
      British
    • Open for
      Dinner
    • Dietary options
      Vegetarian • Vegan • Gluten-free
  • La Brasserie
    • Open for
      Breakfast • Lunch • Dinner

House rules

The Chester Grosvenor takes special requests - add in the next step!
Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 11 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this hotel
VisaMastercardMaestro Cash is not accepted

The fine print

Need-to-know information for guests at this property

Arkle is open Thursday to Saturday inclusive.

Please note that the hotel will pre-authorise your credit or debit card up to the value of your booking plus GBP100.00 for any extras taken. Mastercard debit cards, Maestro or Visa Electron cannot be pre-authorised.

The spa is open Thursday to Monday only.

Please note that the thermal suite in the spa is available to the guests for an extra charge of GBP 35 per room, for the duration of your stay.

Please note that payment must be from the original card used to make the booking.

Car parking charges when using the Grosvenor Shopping Centre car park are £15.00 per 24 hours.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.