Get the celebrity treatment with world-class service at The Chester Grosvenor

This award-winning 5-star hotel boasts individually decorated rooms with bathrobes. Guests can relax in the spa's Thermal Suite, complete with herb sauna and steam room. All of the luxurious rooms have their own individual colour scheme, and feature large, comfortable beds. Guests can relax with bathrobes, slippers and luxury toiletries in the bathroom. Rooms also include free WiFi. With 4 AA Rosettes, The Arkle restaurant offers tasting menu and La Brasserie offers informal cuisine and coffees amongst Parisian decor. A Continental breakfast is served in the morning and a full English option is available at an extra cost. The Spa at The Chester Grosvenor features 5 luxury treatment rooms providing a wide range of relaxing treatments. Guests can also enjoy the steam room, salt grotto, and foot baths. In the centre of Chester, the hotel is less than 5 minutes’ walk from both Chester Cathedral and Grosvenor Park. On one of Chester’s historic shopping streets, the hotel is next to the Grosvenor Shopping Centre. The Spa and Thermal Suite are open Thursday to Monday. There is an additional charge for guests to use the Thermal Suite unless Spa treatments have been booked.

Couples particularly like the location — they rated it 9.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Bespoke Hotels
Hotel chain/brand

Property highlights

  • Situated in the real heart of Chester, this hotel has an excellent location score of 9.7

  • Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Continental, Vegetarian, Vegan, Gluten-free

  • Parking available at the hotel

Loyal customers

There are more repeat guests here than most other properties.


Sign in, save money

To see if you can save 10% or more at this property, sign in
Sign in, save money

Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 double bed
1 extra-large double bed
1 extra-large double bed
1 double bed
1 extra-large double bed
1 large double bed
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.

Sustainability

This property has 1 third-party sustainability certification.
Green Tourism
Green Tourism

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

Mandy
United Kingdom United Kingdom
The hotel is right in the middle of the city. The staff are wonderful and geninuely seem to love looking after the customers. We were checked in and escorted to the room and shown around.
Fahy
United Kingdom United Kingdom
Amazing staff, couldn't do enough for you. Large spacious room, food and drink first class
Walton
United Kingdom United Kingdom
The attention to detail and the beautiful hotel. The staff were friendly and welcoming.
Elizabeth
United Kingdom United Kingdom
Location Quality of food Staff were exceptional Room was comfortable and spacious Restaurants were outstanding
Christopher
United Kingdom United Kingdom
Excellent location and service. All staff where excellent
Lesley
United Kingdom United Kingdom
Central location with adjoining parking and direct access into the hotel from level 2 Very pleasant staff. Large and comfortable room.
Eileen
United Kingdom United Kingdom
Warm welcome from staff who were extremely efficient in their duties. Service was exceptional without having to ask for something to be done. Breakfast was also wonderful - plenty of choice and not rushed - made a great start to the day.
Isobel
United Kingdom United Kingdom
Location was amazing. Straight out into the city centre. Staff were fantastic.
Susan
United Kingdom United Kingdom
Ambience, friendly but very professional staff, smart furnishings, very comfortable bed and excellent storage in our room.
Louisa
United Kingdom United Kingdom
I have tried twice to get an appointment on both my stays at the hotel & wasn’t able to which was disappointing. The hotel is beautiful, all the staff are so welcoming & helpful.

Hotel surroundings

Restaurants

2 restaurants on site
Arkle
  • Cuisine
    British
  • Open for
    Dinner
  • Dietary options
    Vegetarian • Vegan • Gluten-free
La Brasserie
  • Open for
    Breakfast • Lunch • Dinner

House rules

The Chester Grosvenor takes special requests - add in the next step!
Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 11 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this hotel
VisaMastercardMaestro Cash is not accepted

The fine print

Need-to-know information for guests at this property

Arkle is open Thursday to Saturday inclusive.

Please note that the hotel will pre-authorise your credit or debit card up to the value of your booking plus GBP100.00 for any extras taken. Mastercard debit cards, Maestro or Visa Electron cannot be pre-authorised.

The spa is open Thursday to Monday only.

Please note that the thermal suite in the spa is available to the guests for an extra charge of GBP 35 per room, for the duration of your stay.

Please note that payment must be from the original card used to make the booking.

Car parking charges when using the Grosvenor Shopping Centre car park are £15.00 per 24 hours.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.