You may cancel free of charge until 00:00 on the day of arrival. If you cancel after 00:00 on the day of arrival, the cancellation fee will be the cost of the first night. If you don't show up, the no-show fee will be the same as the cancellation fee.
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About this property
Comfortable Accommodations: Mercure Tunbridge Wells Hotel in Royal Tunbridge Wells offers family rooms with private bathrooms, free WiFi, and modern amenities. Each room includes a work desk, TV, and comfortable seating area.
Dining and Leisure: Guests can enjoy a family-friendly restaurant serving European cuisine, a bar, and a coffee shop. The hotel features a garden, outdoor seating, and a picnic area. Additional facilities include a lounge, 24-hour front desk, and free WiFi throughout the property.
Convenient Location: Located 58 km from London Gatwick Airport, the hotel is near attractions such as Ightham Mote (20 km) and Hever Castle (23 km). Guests appreciate the attentive staff, comfortable rooms, and excellent service.
Couples particularly like the location — they rated it 8.2 for a two-person trip.
Please select one or more options you want to book
All available rooms
Sustainability
This property has 1 third-party sustainability certification.
Green Key (FEE)
Guest reviews
Categories:
Staff
8.5
Facilities
7.5
Cleanliness
8.1
Comfort
8.1
Value for money
7.7
Location
8.2
Free WiFi
7.8
Select topics to read reviews:
Guests who stayed here loved
G
Gordon
United Kingdom
“Breakfast very good but expensive.
Room very good, beds comfortable and all clean.
All Staff very friendly and pleasant”
L
Lee
United Kingdom
“Good choice of breakfast, lovely restaurant and good daytime food selection. Was going to eat but happy with eating in. Staff friendly and helpful. Would easily stay again.”
K
Karen
United Kingdom
“The respect help from staff always happy within there job the area off the rooms peaceful”
Davedennyc
United Kingdom
“Being dog friendly is a must for us. Visiting family in Tunbridge Wells it is a good location for us. Good facilities in the room - 2 arm chairs, ample USB charging points, tea & coffee making facilities, TV, hair dryer and an iron”
M
Marguerite
United Kingdom
“Location ideal for our needs. Excellent restaurant evening meal well cooked and presented and very tasty.”
B
Belinda
Australia
“Friendly staff. Room was clean, comfortable and had everything we needed. Good location. Enjoyed the breakfast and bar facilities. Highly recommend.”
E
Everitt
United Kingdom
“The breakfast and evening meal were exceptional with very friendly and hard working staff that kept the place. very clean and a pleasure to visit”
Alex
United Kingdom
“Quiet & comfortable, perfect for a little get away”
J
Jayne
United Kingdom
“Bed and room was very comfortable and clean, with all the necessities required. Breakfast was very nice and good value, dinner was good. Thought there was a pool when booked as it was advertised with so disappointed as not available.”
J
James
United Kingdom
“Excellent value for money. The bed we had was huge and comfortable. Could have done with another pillow each (though there may have been more in the wardrobe, I didn't check 🤣)
All in all a very pleasant stay”
Hotel surroundings
Restaurants
1 restaurant on site
The Mallows Restaurant
Cuisine
European
Open for
Breakfast • Dinner
Ambiance
Family friendly
Dietary options
Vegetarian • Vegan • Gluten-free
House rules
Mercure Tunbridge Wells Hotel takes special requests - add in the next step!
Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Children and beds
Child policies
Children of any age are welcome.
Children 12 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
0 - 2 years
Extra bed upon request
Free
Cot upon request
Free
3 - 12 years
Extra bed upon request
Free
The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.
All cots and extra beds are subject to availability.
Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed. Charges may be applicable.
Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
Cards accepted at this hotel
Cash is not accepted
The fine print
Need-to-know information for guests at this property
A credit card imprint will be required by the hotel at check-in as security for any extras taken during your stay.
Minors under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature).
Please note that the same payment card used to make the booking must be presented upon check-in at the hotel.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
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