You may cancel free of charge until 16:00 one day before arrival. If you cancel after 16:00 one day before arrival, the cancellation fee will be the cost of the first night. If you don't show up, the no-show fee will be the same as the cancellation fee.
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You might be eligible for a Genius discount at The Queen at Chester Hotel, BW Premier Collection. To check if a Genius discount is available for your selected dates sign in.
Genius discounts at this property are subject to book dates, stay dates and other available deals.
About this property
The Queen at Chester - Beautifully connected – Since 1860
With new jewels in our crown following a sparkling new £5millon refurbishment to public areas, Queen bedrooms and installed air conditioning.
Welcome to the original railway hotel. Since 1860 we’ve been creating wonderful experiences for discerning travellers, situated at the gateway to Chester we provide a welcome and stylish escape, a place to rest from your journey, and a luxurious and well-connected base to make the most of Chester and beyond.
The hotel is famous for its rich heritage, stunning public areas serving great food, afternoon teas and signature cocktails, with its hidden gem – the terrace, a tranquil oasis in the heart of the city.
Built opposite Chester station to serve first-class rail passengers, this hotel has an illustrious past. This magnificent brick and stucco Italianate building was said to be the first skyscraper of its time. Since opening in 1860, its hosted guests such as Charles Dickens, Cecil Rhodes and Lillie Langtry.
All 218 bedrooms have complimentary Wi-Fi, a TV and 24-hour room service. The hotel also has 8 conference rooms to choose from, ideal for any event, meeting, or wedding.
Couples particularly like the location — they rated it 9.1 for a two-person trip.
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Guest reviews
Categories:
Staff
8.9
Facilities
8.5
Cleanliness
8.7
Comfort
8.8
Value for money
8.2
Location
9.1
Free WiFi
8.6
Select topics to read reviews:
Guests who stayed here loved
R
Richard
United Kingdom
“The location was perfect
Right outside the train station and just a five minute walk from the town centre
We had an evening meal at the hotel which was amazing”
D
Dawn
United Kingdom
“It was my second time staying here. It such a great location for the station. I was very early for check in and decided to go to see if I could leave my bag there as I had to be at an event. The receptionist couldn't have been more helpful. She...”
Michael
Australia
“Very close to the railway station only a 12 minute walk to the centre.”
S
Sally
United Kingdom
“Bed was comfortable, room was clean, water was hot, great location, friendly staff, room was big a spacious.
Would definitely come here again .
Great hotel for the price.”
C
Carey
United Kingdom
“Had no expectations, but was super impressed by friendly staff, lovely super clean room, fresh breakfast and a great price.”
C
Christopher
United Kingdom
“Great location opposite the railway station 10 mins easy walk to town or the river. Really nice hotel. Grand hallway Lovely staff. Excellent breakfast”
D
David
United Kingdom
“Location is very near to rail connections.
Breakfast was very good.
Facilities were fine”
H
Helen
United Kingdom
“Everything was just as we remembered. staff vet courteous on checking in. Evening meal was really nice, again very good service.”
D
Demi-lee
United Kingdom
“Friendly staff, easy and quick check in. Room was spacious and lovely and bed extremely comfortable. Great location right near the centre and was ideal having the car park so close by.”
The Queen at Chester Hotel, BW Premier Collection takes special requests - add in the next step!
Check-in
From 16:00
Check-out
Until 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Children and beds
Child policies
Children of any age are welcome.
Children 13 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Cots and extra beds are not available at this property.
Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed on request. Charges may be applicable.
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Cards accepted at this hotel
Cash is not accepted
The fine print
Need-to-know information for guests at this property
For hotel guests, situated next to the hotel is a pay and display car park. Details of costing and parking procedures are listed below for your information and are available in the car park. Please note that the car park does not belong to the hotel. Car parking spaces are subject to availability. Monday to Thursday; GBP 10 per night Friday to Sunday GBP 16 per night; GBP 12 per 24 hours.
£12 per 24 hours, payable on the machine in carpark or using the QR code which is located at the reception desk.
The dinner supplement is not available on New Year's Eve.
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United Kingdom“The location was perfect Right outside the train station and just a five minute walk from the town centre We had an evening meal at the hotel which was amazing”
Australia“Very close to the railway station only a 12 minute walk to the centre.”
