You might be eligible for a Genius discount at The Queen at Chester Hotel, BW Premier Collection. To check if a Genius discount is available for your selected dates sign in.

Genius discounts at this property are subject to book dates, stay dates and other available deals.

About this property

The Queen at Chester - Beautifully connected – Since 1860 With new jewels in our crown following a sparkling new £5millon refurbishment to public areas, Queen bedrooms and installed air conditioning. Welcome to the original railway hotel. Since 1860 we’ve been creating wonderful experiences for discerning travellers, situated at the gateway to Chester we provide a welcome and stylish escape, a place to rest from your journey, and a luxurious and well-connected base to make the most of Chester and beyond. The hotel is famous for its rich heritage, stunning public areas serving great food, afternoon teas and signature cocktails, with its hidden gem – the terrace, a tranquil oasis in the heart of the city. Built opposite Chester station to serve first-class rail passengers, this hotel has an illustrious past. This magnificent brick and stucco Italianate building was said to be the first skyscraper of its time. Since opening in 1860, its hosted guests such as Charles Dickens, Cecil Rhodes and Lillie Langtry. All 218 bedrooms have complimentary Wi-Fi, a TV and 24-hour room service. The hotel also has 8 conference rooms to choose from, ideal for any event, meeting, or wedding.

Couples particularly like the location — they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

BW Premier Collection
Hotel chain/brand
BW Premier Collection

Property highlights

Situated in the best rated area in Chester, this hotel has an excellent location score of 9.1

Breakfast info

Continental, Full English/Irish, Vegetarian, Vegan, Gluten-free, Buffet

Loyal customers

There are more repeat guests here than most other properties.


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 double bed
1 double bed
2 single beds
2 double beds
1 extra-large double bed
1 double bed
1 double bed
1 double bed
1 double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Frances
    United Kingdom United Kingdom
    Nice room, Clean bathroom, nice white bath towels Breakfast good selection. Staff excellent, customer service very good. All pleasant and helpful. Handy location
  • Lisa
    Ireland Ireland
    Really enjoyed our stay. Staff were extremely helpful and friendly. The food was delicious in the restaurant .The room was lovely and clean and the beds comfortable. We will definitely be returning.
  • Brian
    United Kingdom United Kingdom
    My room, public areas including the bar, breakfast arrangements. Contact pre checkin to see if I needed anything or wanted to book dinner.
  • Ida
    United Kingdom United Kingdom
    Great location. The size of the room was really big. It was nice and quiet, and I slept well. It was a great size bed. It was king-size. Lovely style inside and out.
  • Linda
    United Kingdom United Kingdom
    We had a brilliant relaxing birthday 🎂 wkend I asked if I could change my room wasn't any problem
  • Kathleen
    United Kingdom United Kingdom
    Superb variety at breakfast. I am gluten free so the staff were great over that. Staff friendly and efficient.
  • Christine
    United Kingdom United Kingdom
    Clean, comfortable near to railway station & a lovely meal
  • Iain
    United Kingdom United Kingdom
    It was a great place to stay and the staff were superb. The room was very comfortable and the breakfast was very good too
  • Molly
    United Kingdom United Kingdom
    Gorgeous hotel, was like a museum each floor different kings
  • George
    United Kingdom United Kingdom
    The most spacious hotel room i have seen in the Uk Luxurious entrance and stairs Parking spaces at the back of the hotel

Hotel surroundings

Restaurants

2 restaurants on site
  • Kings' Grill
    • Cuisine
      British
    • Open for
      Breakfast • Dinner
  • V&A
    • Open for
      Lunch • Dinner

House rules

The Queen at Chester Hotel, BW Premier Collection takes special requests - add in the next step!
Check-in
From 16:00
Check-out
Until 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 13 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed on request. Charges may be applicable.
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Cards accepted at this hotel
American ExpressVisaMastercardMaestro Cash is not accepted

The fine print

Need-to-know information for guests at this property

For hotel guests, situated next to the hotel is a pay and display car park. Details of costing and parking procedures are listed below for your information and are available in the car park. Please note that the car park does not belong to the hotel. Car parking spaces are subject to availability. Monday to Thursday; GBP 10 per night Friday to Sunday GBP 16 per night; GBP 12 per 24 hours.

£12 per 24 hours, payable on the machine in carpark or using the QR code which is located at the reception desk.

The dinner supplement is not available on New Year's Eve.