Name: The Queen at Chester Hotel, BW Premier Collection
Address: City Road, Chester, CH1 3AH, United Kingdom, City Road, Cheshire, CH1 3AH, UK
Rating: 8.3

The Queen at Chester Hotel, BW Premier Collection

–Excellent location - show map

+51 photos

Garden
Pets allowed
Free WiFi
Bath
Air conditioning
24-hour front desk
Key card access
Daily housekeeping
Non-smoking rooms
Safety deposit box

You might be eligible for a Genius discount at The Queen at Chester Hotel, BW Premier Collection. To check if a Genius discount is available for your selected dates sign in.

Genius discounts at this property are subject to book dates, stay dates and other available deals.

About this property

The Queen at Chester - Beautifully connected – Since 1860 With new jewels in our crown following a sparkling new £5millon refurbishment to public areas, Queen bedrooms and installed air conditioning. Welcome to the original railway hotel. Since 1860 we’ve been creating wonderful experiences for discerning travellers, situated at the gateway to Chester we provide a welcome and stylish escape, a place to rest from your journey, and a luxurious and well-connected base to make the most of Chester and beyond. The hotel is famous for its rich heritage, stunning public areas serving great food, afternoon teas and signature cocktails, with its hidden gem – the terrace, a tranquil oasis in the heart of the city. Built opposite Chester station to serve first-class rail passengers, this hotel has an illustrious past. This magnificent brick and stucco Italianate building was said to be the first skyscraper of its time. Since opening in 1860, its hosted guests such as Charles Dickens, Cecil Rhodes and Lillie Langtry. All 218 bedrooms have complimentary Wi-Fi, a TV and 24-hour room service. The hotel also has 8 conference rooms to choose from, ideal for any event, meeting, or wedding.

Couples particularly like the location — they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Perfect for a 3-night stay!

Situated in the best rated area in Chester, this hotel has an excellent location score of 9.1

Breakfast info

Continental, Full English/Irish, Vegetarian, Vegan, Gluten-free, Buffet

Loyal customers

There are more repeat guests here than most other properties.

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Availability

Prices converted to USD

Please select one or more options you want to book

Select a room type and the number of rooms you want to reserve.
Room type	Number of guests	Today's price	Your choices	To save you time, we’ve selected this property’s typical room type for two people. You can always change room type or quantity below. Select rooms
Standard Twin Room We have 1 left 2 single beds 301 feet² Ensuite bathroom Flat-screen TV Free WiFi Free toiletries Toilet Bath or shower Towels Linen Socket near the bed Desk TV Telephone Satellite channels Tea/Coffee maker Iron Heating Hairdryer Wake up service/Alarm clock Carpeted Electric kettle Wake-up service Wardrobe or closet Upper floors accessible by elevator Clothes rack Toilet paper	Max persons: 2	US$140 per night Price US$420 Excluded: 20 % VAT	Very good breakfast US$23 Free cancellation before 16:00 on 25 September 2025 No prepayment needed – pay at the property discount may be available	Select rooms
	Max persons: 2	US$174 per night Price US$522 Excluded: 20 % VAT	Very good breakfast included Free cancellation before 16:00 on 25 September 2025 No prepayment needed – pay at the property discount may be available	Select rooms
	Max persons: 1 Only for 1 guest	US$157 per night Price US$471 Excluded: 20 % VAT	Very good breakfast included Free cancellation before 16:00 on 25 September 2025 No prepayment needed – pay at the property discount may be available	Select rooms

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Limited supply in Chester for your dates: 5 four-star hotels like this are already unavailable on our site

Guest reviews

Categories:

Staff

Facilities

Cleanliness

Comfort

Value for money

Location

Free WiFi

Guests who stayed here loved

Janet
Ireland
“The hotel was clean and comfortable. The bed was very comfortable and I slept very well. The staff were helpful and friendly.”
Fay
United Kingdom
“We loved the decor it was a beautiful hotel. The room we stayed in was spacious and very nicely decorated. There was everything we needed in the room.”
Lisa
Ireland
“Really enjoyed our stay. Staff were extremely helpful and friendly. The food was delicious in the restaurant .The room was lovely and clean and the beds comfortable. We will definitely be returning.”
Ida
United Kingdom
“Great location. The size of the room was really big. It was nice and quiet, and I slept well. It was a great size bed. It was king-size. Lovely style inside and out.”
Linda
United Kingdom
“We had a brilliant relaxing birthday 🎂 wkend I asked if I could change my room wasn't any problem”
Christine
United Kingdom
“Clean, comfortable near to railway station & a lovely meal”
Iain
United Kingdom
“It was a great place to stay and the staff were superb. The room was very comfortable and the breakfast was very good too”
Molly
United Kingdom
“Gorgeous hotel, was like a museum each floor different kings”
George
United Kingdom
“The most spacious hotel room i have seen in the Uk Luxurious entrance and stairs Parking spaces at the back of the hotel”
Lindsey
United Kingdom
“Stunning property, spotlessly clean and great location.”

Hotel surroundings

Restaurants

2 restaurants on site

Kings' Grill
- Cuisine
  British
- Open for
  Breakfast • Dinner
V&A
- Open for
  Lunch • Dinner

House rules

The Queen at Chester Hotel, BW Premier Collection takes special requests - add in the next step!

Check-in

From 16:00

Check-out

Until 11:00

Cancellation/ prepayment

Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.

Children and beds

Child policies

Children of any age are welcome.

Children 13 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction

The minimum age for check-in is 18

Pets

Pets are allowed on request. Charges may be applicable.

Groups

When booking more than 9 rooms, different policies and additional supplements may apply.

Cards accepted at this hotel

Cash is not accepted

The fine print

Need-to-know information for guests at this property

For hotel guests, situated next to the hotel is a pay and display car park. Details of costing and parking procedures are listed below for your information and are available in the car park. Please note that the car park does not belong to the hotel. Car parking spaces are subject to availability. Monday to Thursday; GBP 10 per night Friday to Sunday GBP 16 per night; GBP 12 per 24 hours.

£12 per 24 hours, payable on the machine in carpark or using the QR code which is located at the reception desk.

The dinner supplement is not available on New Year's Eve.