In order to avoid disappointment, advance reservations for breakfast and dinner are advised, with both operating on a booking system. Please contact the hotel once you have made your bedroom reservation to book times for these facilities.

Please note that there is an additional charge for use of all leisure facilities.

Bookings of over 10 rooms will be subject to different cancellation policies and different terms and conditions.

Please note, the hotel will charge a preauthorisation of GBP 1 for all bookings on cards. Full payment will be taken for advance purchase or non-refundable bookings. This property only accepts payment for your room using credit or debit cards, cash is not accepted.

Children swim times apply and children are only permitted to use the swimming pool from:

Monday - Friday 8.30am - 11:30am & 3:30pm - 6:30pm

Saturday - Sunday - 7:00am - 11:00am & 2:00pm - 6:30pm

Bank Holidays - No restrictions

Please note that children can only be accommodated in the Family Rooms.

If your rate includes Dinner Bed and Breakfast we’ll give you a generous £35.00 food only allowance per adult to spend. This rate also includes a full breakfast. Children in the room are charged at an additional £30 per child, per night, including breakfast. All other children's meals are charged as taken. Please contact the hotel to book your table.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform North Lakes Hotel and Spa in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.