About this property

Comfortable Accommodation: Ocean Stays by Smart Welcomes in Plymouth offers aparthotel-style accommodation with free WiFi, private bathrooms, and kitchenettes. Each unit includes a tea and coffee maker, hairdryer, refrigerator, free toiletries, bath or shower, carpeted floors, kitchenware, wardrobe, and TV. Convenient Facilities: Guests can enjoy free WiFi, parking, and a range of amenities including a kitchenette. The aparthotel provides a comfortable and practical stay with modern conveniences. Prime Location: Located 76 km from Newquay Cornwall Airport, the aparthotel is close to Devil's Point Beach (2 km), Plymouth Hoe (5-minute walk), Plymouth Pavilions (400 metres), and Cathedral Church of St Mary and St Boniface (13-minute walk). Nearby attractions include Marsh Mills Retail Park (7 km) and Port Eliot Gardens (24 km).

Couples particularly like the location — they rated it 8.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the best rated area in Plymouth, this property has an excellent location score of 8.8


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Availability

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Accommodation Type
Number of guests
 
2 single beds
1 large double bed
1 large double bed
1 single bed
1 large double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Guests who stayed here loved

Anna
United Kingdom United Kingdom
The price was good, the room was clean . I liked that you had a microwave and fridge so you could make your own breakfast or dinner. The tv was a nice size as they are often small. The whole place felt well decorated and clean and fresh. The...
Oksana
United Kingdom United Kingdom
Everything great. Clean and comfortable. Everything what you need inside including small kitchen with fridge. Only one minus its expensive parking near along the road, but room was absolutely worth the money. More than expected. Well done!
Deborah
United Kingdom United Kingdom
Great price and location. Fridge & microwave in room. Clean room.
Gillian
United Kingdom United Kingdom
Comfortable rooms with everything you need for a stress free stay.
Franziska
United Kingdom United Kingdom
Julia was very polite and helpful as we struggled with the checkin
Tracy
United Kingdom United Kingdom
Good location. We didn’t use the kitchenette but it looked tidy and well equipped. It would be a real plus point when staying a few days. The coffee pod machine was a great addition. Happy Husband! The room was clean and comfortable, but could do...
David
United Kingdom United Kingdom
The room was absolutely lovely home from home very very clean and had a enjoyable few night qoukd recommended ocean stays every single time
Bodman
United Kingdom United Kingdom
Nice clean apartment with easy check in. Good value for money and close to the city centre
Joanne
United Kingdom United Kingdom
Great compact room. Me and my daughter were visiting for the University open day. We stayed 2 nights, and just needed a base. 15 min walk to the University and train station. Quiet location, comfy bed, clean. Just what we needed really. We were...
Christine
Germany Germany
The room is well equipped with a little kitchenette and is modern andrenovated. It was comfortable, had all we needed. Everything worked fine, very good shower.

Quality rating

Booking.com rated the quality of this property as 3 out of 5 based on factors such as facilities, size, location and services provided.

Managed by Smart Welcomes

Company review score: 8Based on 3,864 reviews from 75 properties
75 managed properties

Company information

A Warm Welcome from the Smart Welcomes Team We’re delighted to welcome you to our beautiful rooms at Ocean Stays by Smart Welcomes. At Smart Welcomes, we’re passionate about creating memorable stays and making guests feel right at home from the moment they arrive. Our team genuinely enjoys hosting – whether it’s helping guests discover hidden gems in Plymouth, recommending the best spots for a sunset walk on the Hoe, or just ensuring your apartment is spotless and ready to relax in. We're locals who love this city, and we’re proud to share it with you. Outside of work, we’re a mix of foodies, sea swimmers, walkers, and music lovers – so if you’re looking for a great seafood restaurant, a scenic coastal path, or a local event, just ask! We’re always happy to help you make the most of your stay. We look forward to hosting you soon! The Smart Welcomes Team

Property information

A Warm Welcome to Ocean Stays by Smart Welcomes; a beautifully refurbished boutique property offering 16 thoughtfully styled ensuite rooms across five floors. Once a traditional guest house, the property was transformed in 2020 into a modern coastal retreat, where contemporary design meets homely comfort. Perfectly located just a short stroll from the iconic Plymouth Hoe, the historic Barbican, and the bustling waterfront, Ocean Stays by Smart Welcomes places you right at the heart of the city’s most loved attractions. Whether you’re visiting for business, a romantic escape, or a longer seaside stay, our boutique haven combines stylish interiors with practical amenities to ensure every guest enjoys a truly memorable experience. Each of our rooms has been finished to a high standard with comfort and convenience in mind. Guests can choose from a selection of cosy single and double rooms, spacious king and superior king rooms for those seeking an added touch of luxury, or versatile twin rooms ideal for friends or family travelling together. Every room includes a fridge, microwave, tea and coffee station, TV, hair dryer, mirror, and a complete set of crockery and cutlery – everything you need for a comfortable stay. For those who enjoy a little more independence, our king and twin rooms feature a handy kitchenette with hob, sink, and drainer, perfect for longer visits or self-catering. And if you’d prefer to leave cooking behind, you can enjoy a delicious breakfast at our sister property, The Imperial, just a three-minute stroll away. Ocean Stays has been designed to make every guest feel right at home, with modern styling that reflects its coastal surroundings. Its central location means you’re never far from the action: take a leisurely walk along the Hoe with its sweeping sea views, wander through the cobbled streets of the Barbican, explore Plymouth’s rich maritime history, or indulge in the city’s vibrant dining and shopping scene.

Neighbourhood information

Ocean Stays by Smart Welcomes is perfectly placed to enjoy everything Plymouth has to offer, with the city’s most iconic landmarks, cultural attractions, and coastal scenery all just a short walk from your door. Located between the historic Barbican and the sweeping expanse of Plymouth Hoe, the neighbourhood blends maritime heritage with a vibrant modern lifestyle, making it an ideal base whether you’re here to relax, explore, or experience the buzz of city life. Just a few minutes’ stroll will bring you to the Hoe Promenade, famous for its breathtaking views over Plymouth Sound and its connection to Sir Francis Drake. This wide open space is perfect for morning walks, picnics, or simply watching the boats come and go from the harbour. A little further along, you’ll find Smeaton’s Tower, a striking red-and-white lighthouse that has become one of Plymouth’s most photographed landmarks. Head in the other direction and you’ll discover the Barbican, a charming quarter filled with cobbled streets, colourful buildings, and a lively mix of restaurants, cafés, galleries, and independent boutiques. This is the heart of Plymouth’s maritime history – home to the Mayflower Steps, where the Pilgrims set sail for the New World in 1620, and the Elizabethan House Museum, which offers a fascinating glimpse into the city’s past. The Barbican is also a hub for food lovers, with everything from traditional fish and chips to fine dining on the waterfront. For family-friendly attractions, the National Marine Aquarium – the UK’s largest – is just a short walk away and makes for an unforgettable day out. Culture seekers will appreciate the Theatre Royal Plymouth, one of the UK’s leading regional theatres, offering a year-round programme of drama, musicals, comedy, and dance. The nearby Plymouth Pavilions hosts concerts, sporting events, and exhibitions, ensuring there’s always something happening.

Languages spoken

German,English,French,Portuguese,Romanian,Thai,Ukrainian

Property surroundings

House rules

Ocean Stays by Smart Welcomes takes special requests - add in the next step!
Check-in
From 15:00 to 20:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 10:30
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of £50 is required on arrival. That's about US$66. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 1 year
Cot upon request
£10 per child, per night

Prices for cots are not included in the total price, and will have to be paid for separately during your stay.

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

Age restriction
The minimum age for check-in is 18
Groups
When booking more than 2 rooms, different policies and additional supplements may apply.
Cards accepted at this property
VisaMastercard Cash is not accepted
Smoking
Smoking is not allowed.
Parties
Parties/events are not allowed
Quiet hours
Guests must be quiet between 22:00 and 08:00.
Pets
Pets are not allowed.

The fine print

Need-to-know information for guests at this property

Please note that the rooms are located on upper-level floors with no lift access.

In order to complete the self-check-in process, guests are required to complete an online check-in form and provide a valid ID before arrival.

This property does not feature a reception desk on-site.

This property offers self-check-in via lockbox.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Ocean Stays by Smart Welcomes in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.

This property will not accommodate hen, stag or similar parties.

Quiet hours are between 22:00:00 and 08:00:00.

Guests will receive a rental agreement which must be signed and returned to the property prior to arrival. If guests do not receive the agreement on time, they should contact the property management company at the number on the booking confirmation.

A damage deposit of £50 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.