Best Western Palace Hotel & Casino
About this property
With the Isle of Man’s only licensed casino, Best Western Palace Hotel is centrally located on the beautiful Victorian Promenade overlooking Douglas Bay and just metres from the beach. The hotel boasts a panoramic sea view restaurant and a health club with an indoor pool. The bright and contemporary rooms at the Best Western Palace Hotel & Casino have a work desk, telephone, a hairdryer, a safe, and ironing facilities. They include a TV, tea/coffee making facilities, and some rooms have sea views. Free WiFi is also available throughout the complex. The Paragon Bar and Restaurant serves hearty breakfasts, a full lunchtime bar menu, and an evening carvery. The Palace Health Club has panoramic sea views, and features an indoor heated swimming pool, cardiovascular gym, weights gym, sauna, steam room, spa bath and pool-side lounge area for light meals. There is an on-site casino complete with an independent Chinese restaurant bingo lounge and slots lounge, with a variety of machines. During the weekend guests can enjoy a lively and dynamic atmosphere.
Couples particularly like the location — they rated it 8.8 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular facilities
- Indoor swimming pool
- Private parking
- Free WiFi
- Fitness centre
- Family rooms
- 2 restaurants
- Non-smoking rooms
- Bar
- Beachfront
Guest reviews
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Guests who stayed here loved
- Caroline
United Kingdom
“Very helpful staff, good location & good food. definitely would stay again.” - Michael
United Kingdom
“The spa enjoyed. The sea view great and room spacious however decor in general very tired. We liked the restaurant and bar. Staff excellent as was the food.” - Melanie
United Kingdom
“I liked the facilities. Lookys was lovely and good food !! Really good spot to chill in. Breakfast was a bit stressful, with buffet always being so busy. Pool facilities were really good and clean Overall, good stay and room with balcony was...” - Joshua
United Kingdom
“Rooms are clean and comfortable, facilities that the hotel also offer are great, variety of activities, good food and a very good bar!” - Joseph
United Kingdom
“Swim pool 👍🏼 bar and staff where great hotel was clean got everything you would need in complex or nearby.” - Paul
United Kingdom
“Sea view with balcony, breakfasts. The parking is attractive to me. The location and access to shops and restaurants is good.” - Donna
United Kingdom
“Excellent location. Breakfast was plentiful every day and lots of choice. Staff were all very helpful Room was clean” - Vanesa
United Kingdom
“I liked it everything the only thing is that the hotel needs to introduce air conditioning in the rooms towards the car park side...is extremely hot inside the room. There was an electric fan inside the wardrobe but not enough still too hot...” - Anita
United Kingdom
“Good location, staff friendly, good breakfast, spa/ swimming pool, bus stops and amenities close by overall good value.” - Daly
United Kingdom
“What a lovely hotel.. Room had everything you could need..very comfy bed, blackout curtains.. Rooms very clean.. Breakfast was amazing, everything you could need to start your day.. Staff very welcoming.. Would definitely stay again, Thank you...”
Hotel surroundings
Restaurants
- Paragon Restaurant
- CuisineBritish
- Open forDinner
- AmbianceFamily friendly • Traditional • Modern • Romantic
- Dietary optionsHalal • Kosher • Vegetarian • Vegan • Gluten-free • Dairy-free
- Majestic Chinese Restaurant
- CuisineChinese
- Open forDinner
- AmbianceModern
House rules
Child policies
Children of any age are welcome.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.
There are no extra beds available at this property.
All cots are subject to availability.





The fine print
Please note the property will contact guests when a booking is subject to the group policies.