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About this property

Situated on the banks of the River Ouse, The Queens Hotel & Victoria Cloisters Apartments is ideally located for the many shops, restaurants and bars that the centre of York has to offer. The Queens Hotel & Victoria Cloisters Apartments is within easy walking distance of York Train Station, York Minster and the National Rail Museum. Rooms with disabled access are available on request. Rooms are spacious and comfortable with classical decor. All rooms have free Wi-Fi internet access, en suite bathrooms with complimentary toiletries, a refreshments trays and a TV. The Royal Brasserie is a relaxing place to dine, serving breakfast and dinner to guests. It offers a range of modern and traditional dishes. The bar is open daily until midnight.

Couples particularly like the location — they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the real heart of York, this hotel has an excellent location score of 9.5

Breakfast info

Full English/Irish

Private parking at the hotel

Loyal customers

There are more repeat guests here than most other properties.


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
1 single bed
and
1 large double bed
1 extra-large double bed
and
2 futon beds
1 large double bed
1 large double bed
1 single bed
and
1 large double bed
1 extra-large double bed
and
2 futon beds
Bedroom
1 extra-large double bed
Living room
1 sofa bed
Bedroom 1
1 extra-large double bed
Bedroom 2
1 large double bed
Bedroom 1
1 extra-large double bed
Bedroom 2
2 single beds
1 extra-large double bed
Bedroom
1 extra-large double bed
Living room
1 sofa bed
Bedroom
2 single beds
Living room
1 sofa bed
2 single beds
1 extra-large double bed
2 single beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Geoffrey
    United Kingdom United Kingdom
    The breakfast was excellent, the room would have been quiet except for the occupants of the next room.
  • Jill
    United Kingdom United Kingdom
    Liked everything about our stay Asked for poached eggs. Cooked to perfection. All staff very helpful and polite. Didn’t have dinner as it’s too expensive and noticed tea and coffee has to be paid for. Plug hole in bathroom very old and rusty...
  • Patricia
    United Kingdom United Kingdom
    Breakfast was very good. Plenty of choice. The shower wasn’t working , I reported it to reception and it was fixed straight away.
  • Pauline
    United Kingdom United Kingdom
    Clean, comfortable, great location, friendly and helpful staff good value Breakfast was very good
  • Keri
    United Kingdom United Kingdom
    Staff very friendly and helpful, location perfect.
  • Olga
    Russia Russia
    Thank you for your great service and facilities, very good for 3 star hotel. The only downside was a breakfast. The bacon was too salty and sausages tasteless, so we opted out for the breakfasts somewhere else. Nevertheless, contrary to the food...
  • Gary
    United Kingdom United Kingdom
    The hotel is very clean, the staff are very helpful and the food is very good. Also the location is brilliant for access the York Centre.
  • Julia
    United Kingdom United Kingdom
    Very central location. View of river. Comfortable room. Bar area very pleasant with view of river. Friendly, helpful staff. Good breakfast.
  • Martin
    United Kingdom United Kingdom
    The location of the hotel was excellent especially as we had taken my wife's elderly parents with us. They also had a problem with their tv which was dealt with within the day
  • Steve
    United Kingdom United Kingdom
    Close to City centre. Having a tub. (My Wife enjoyed it anyway 🤣)

Hotel surroundings

Restaurants

1 restaurant on site
  • The Royal Brasserie
    • Cuisine
      Local
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Family friendly • Traditional
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free

House rules

The Queens Hotel & Victoria Cloisters Apartments takes special requests - add in the next step!
Check-in
From 15:00
Check-out
Until 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
VisaMastercardMaestroCash
Parties
Parties/events are not allowed

The fine print

Need-to-know information for guests at this property

If you have opted to pay at property The Queens Hotel will ask for payment on arrival either by debit or credit card. The Queens Hotel does not accept any groups of 6 people or more. Group Policy: Bookings with 3 rooms or more (up to 6 people total) will be required to pay a 50% non refundable deposit within 24 hours of booking. Please note that some rooms boast views of the river. These rooms are subject to availability and at a surcharge.

The Royal Brasserie serves dinner daily between 17:00 and 20:30. The restaurant is open daily for breakfast from 07:30 until 10.00 Monday to Friday, and 10:30 at weekends. Booking a table for breakfast and dinner on arrival is essential.

Parking is pre-bookable only (height restrictions apply)and carries a nightly supplement. When the hotel car park is full or closed due to flooding, you can use a nearby public parking facility. Alternative National Car Parks parking is located 200 yards from the property and costs GBP 27 per 24 hours.

Please specify the total number of guests and the children's age when booking family rooms. You can note this in the Special Requests box. Please note the room can accommodate a maximum of 2 adults and 2 children. Please note during January and February evening service may be reduced. Group Policy: Bookings with 3 rooms or more will be required to pay a 50% non refundable deposit within 24 hours of booking.

Situated on the banks of the River Ouse, The Queens Hotel is ideally located for the many shops, restaurants and bars that the centre of York has to offer. The Queens Hotel is within easy walking distance of York Train Station, York Minster and the National Rail Museum.

Rooms with disabled access are available on request. Rooms are spacious and comfortable with classical decor. All rooms have free Wi-Fi internet access, en suite bathrooms with complimentary toiletries, refreshments trays and a Flatscreen TV.

The Royal Brasserie is a relaxing place to dine, serving breakfast and dinner to guests. It offers a range of modern and traditional dishes. The bar is open daily until midnight. This hotel does not accept group bookings of 6 people or more

This property will not accommodate hen, stag or similar parties.

Guests under the age of 18 can only check in with a parent or official guardian.