About this property

The contemporary Quay Hotel and Spa is located on the breathtaking Deganwy Marina, with views over the Conwy Estuary. The fully non-smoking hotel has been meticulously designed throughout, and its architecture epitomises cool sophistication. The large, airy spaces, understated chic and sharp styling combine to create a truly inspirational hotel experience. Wall-to-wall windows with sea views flood the interiors with natural light, and the use of specially quarried Welsh slate makes a thoroughly individual design statement. The rooms incorporate plush beds dressed in crisp Egyptian cotton, luxurious bathrooms and unrivalled in-room facilities.

Couples particularly like the location — they rated it 9.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

  • Top location: Highly rated by recent guests (9.4)

  • Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Full English/Irish

  • Free private parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
1 double bed
1 double bed
Bedroom
1 large double bed
Living room
1 sofa bed
2 single beds
1 extra-large double bed
1 large double bed
1 large double bed
1 large double bed
1 large double bed
1 large double bed
2 single beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

Evans
United Kingdom United Kingdom
Fantastic hotel, facilities and staff that are super friendly, professional and want to help your stay be as perfect as it can be. Great food as well!
Tracy
United Kingdom United Kingdom
The only bad thing we wanted cocktail 🍹 to celebrate 🥳 my birthday and because it was 1015 pm we were too late ???? Then ABIT confusing about paying at bar if your card wasn't registered.. plus the bar man was not very friendly.. reception staff...
Kelly
United Kingdom United Kingdom
Stunning hotel in a great location. Staff are amazing
Clare
United Kingdom United Kingdom
The cleanest throughout the hotel, the size of the rooms, the spa facilities. Tracey the waitress at breakfast was absolutely lovely. Extremely friendly, helpful, courteous. The train station about 10 minute walk to get to neighbouring places easily.
Steve
United Kingdom United Kingdom
Great views. Staff lovely. Rooms clean and comfortable, well appointed. Spa facilities very good.
Paul
United Kingdom United Kingdom
The reception staff were fantastic (Kim), our room was amazing the food was great and we were well looked after, will definitely return
El
United Kingdom United Kingdom
The whole hotel and spa was amazing front the restaurant to the room which I received a upgrade to a suite on and it was exceptional, the staff were amazing and called me on my way up to ask if I would like to order food before the kitchen closed...
James
United Kingdom United Kingdom
Comfortable spacious room and good food in the Bar
Julie
United Kingdom United Kingdom
The view in the room 😍 all very comfortable, and the food spar was amazing .
Emmett
United Kingdom United Kingdom
Friendley staff, very attentive and went the extra mile for customers. Breakfast was great and spa facilites are excellant.

Hotel surroundings

Restaurants

1 restaurant on site
The Ebb & Flow Restaurant
  • Cuisine
    British • Local
  • Open for
    Dinner
  • Ambiance
    Family friendly • Traditional • Modern • Romantic
  • Dietary options
    Vegetarian • Vegan • Gluten-free • Dairy-free

House rules

The Quay Hotel and Spa takes special requests - add in the next step!
Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 11 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Extra bed upon request
£25 per child, per night
Cot upon request
Free
3 - 10 years
Extra bed upon request
£25 per child, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 6 rooms, different policies and additional supplements may apply.
Accepted payment methods
VisaMastercardMaestroSoloCash

The fine print

Need-to-know information for guests at this property

Bookings of 6 rooms or more are considered a group booking and are subject to different terms and conditions.

Please note that all rooms at the property vary in size and style. Room images are for illustrative purposes only and the actual room you are allocated may differ.

Please note that children aged 18 and under are not allowed in the wellness centre.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform The Quay Hotel and Spa in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

In the event of an early departure, the property will charge you the full amount for your stay.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.