Hotel Mercy

–Great location - show map
+111 photos
Scored 8
Rated very good

Staff

8.7

Property highlights

You might be eligible for a Genius discount at Hotel Mercy. To check if a Genius discount is available for your selected dates sign in.

Genius discounts at this property are subject to book dates, stay dates and other available deals.

About this property

Comfortable Accommodations: Hotel Mercy in San Juan La Laguna offers comfortable rooms with private bathrooms, garden or mountain views, and free WiFi. Each room includes a work desk, seating area, and free toiletries. Dining Experience: The family-friendly restaurant serves Latin American cuisine with an American breakfast. Guests can relax on the terrace or patio while enjoying meals in a welcoming atmosphere. Convenient Facilities: The hotel features a garden, restaurant, and free on-site private parking. Additional amenities include a paid shuttle service and a 24-hour front desk. Local Attractions: Volcano Atitlan is 25 km away, and Quetzaltenango Airport is 74 km from the property.

Couples particularly like the location — they rated it 8.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Non-smoking rooms
  • Free parking
  • Restaurant
  • Free WiFi
  • Breakfast

Perfect for a 3-night stay!

  • Top location: Highly rated by recent guests (8.3)

  • Top pick by families with children

Breakfast info

American

  • Free private parking available at the hotel

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Availability

Prices converted to USD
We have no availability here between Sun 9 Nov 2025 and Wed 12 Nov 2025

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Room type
Number of guests
Price
1 large double bed
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2 double beds
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1 large double bed
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2 double beds
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2 double beds
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1 large double bed
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1 large double bed
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1 large double bed
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1 double bed
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2 double beds
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2 double beds
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2 double beds
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2 double beds
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Limited supply in San Juan La Laguna for your dates: 2 three-star hotels like this are already unavailable on our site

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

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Guests who stayed here loved

Annika
Germany Germany
“Loved the staff, the room, it was very clean, breakfasz was good!”
Gloria
Guatemala Guatemala
“La habitación es bastante espaciosa, todo está muy limpio, el desayuno es completo. Me parece súper bien que cuenten con parqueo y nos permitieron dejarlo junto a nuestras cosas ya que llegamos antes de la hora del check in. El check out nos...”
Norma
Guatemala Guatemala
“La comodidad de la habitación y la amabilidad de las personas que nos recibieron”
Diego
Guatemala Guatemala
“Excelente lugar y la relación calidad precio, excelente”
Juarez
Guatemala Guatemala
“La tranquilidad del lugar, al no tener TV le aporta muchísimo a la paz que te da el lugar”
Melissa
Costa Rica Costa Rica
“La atención amable del personal, muy atentos y amables, la habitación amplia y las camas super cómodas, todo muy aseado. Después del Check out, nos permitieron dejar el equipaje para recorrer más el pueblo, muy agradecida, respecto a la comida...”
Flores
Guatemala Guatemala
“Tenía una vista espectacular hacia el lago era tranquilo perfecto para descansar al amanecer fue lindo escuchar a las aves cantar san Juan La laguna es un lugar mágico su gente muy amable cordial y el hotel está cerca de todos los lugares a...”
Jose
Costa Rica Costa Rica
“Lo amplio de la habitación, lo cercano al centro, el desayuno estuvo bueno”
Matias
Falkland Islands (Malvinas) Falkland Islands (Malvinas)
“El personal muy amable. Excelente servicio por parte de ellos La cama muy cómoda”
Andrea
Chile Chile
“Todo, muy limpio, el personal muy atento y simpáticos, muy cercano a todo.”

Hotel surroundings

Restaurants

1 restaurant on site
Restaurante Mercy
  • Cuisine
    Latin American
  • Open for
    Breakfast
  • Ambiance
    Family friendly

Facilities of Hotel Mercy

Great facilities! Review score, 8.2

Most popular facilities

  • Non-smoking rooms
  • Free parking
  • Restaurant
  • Free WiFi
  • Breakfast

House rules

Hotel Mercy takes special requests - add in the next step!
Check-in
From 15:00 to 21:00
Check-out
From 07:00 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Children and beds

Child policies

Children of any age are welcome.

Children 8 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

The number of extra beds allowed is dependent on the option you choose. Please check your selected option for more information.

There are no cots available at this property.

All extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardCash
Parties
Parties/events are not allowed

The fine print

Need-to-know information for guests at this property

This property will not accommodate hen, stag or similar parties.