Free cancellation before 14:00 on 25 September 2025
Cancellation
Free cancellation before 14:00 on 25 September 2025
You may cancel free of charge until 14:00 on the day of arrival. You will be charged the cost of the first night if you cancel after 14:00 on the day of arrival. If you don't show up, the no-show fee will be the same as the cancellation fee.
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Genius discounts at this property are subject to book dates, stay dates and other available deals.
About this property
Comfortable Accommodations: Hotel Mercy in San Juan La Laguna offers comfortable rooms with private bathrooms, garden or mountain views, and free WiFi. Each room includes a work desk, seating area, and free toiletries.
Dining Experience: The family-friendly restaurant serves Latin American cuisine with an American breakfast. Guests can relax on the terrace or patio while enjoying meals in a welcoming atmosphere.
Convenient Facilities: The hotel features a garden, restaurant, and free on-site private parking. Additional amenities include a paid shuttle service and a 24-hour front desk.
Local Attractions: Volcano Atitlan is 25 km away, and Quetzaltenango Airport is 74 km from the property.
Couples particularly like the location — they rated it 8.4 for a two-person trip.
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Availability
Prices converted to USD
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All available rooms
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Guest reviews
Categories:
Staff
8.8
Facilities
8.3
Cleanliness
8.4
Comfort
8.6
Value for money
8.3
Location
8.4
Free WiFi
5.0
Low score for San Juan La Laguna
Select topics to read reviews:
Guests who stayed here loved
N
Norma
Guatemala
“La comodidad de la habitación y la amabilidad de las personas que nos recibieron”
Diego
Guatemala
“Excelente lugar y la relación calidad precio, excelente”
Juarez
Guatemala
“La tranquilidad del lugar, al no tener TV le aporta muchísimo a la paz que te da el lugar”
M
Melissa
Costa Rica
“La atención amable del personal, muy atentos y amables, la habitación amplia y las camas super cómodas, todo muy aseado.
Después del Check out, nos permitieron dejar el equipaje para recorrer más el pueblo, muy agradecida, respecto a la comida...”
Flores
Guatemala
“Tenía una vista espectacular hacia el lago era tranquilo perfecto para descansar al amanecer fue lindo escuchar a las aves cantar san Juan La laguna es un lugar mágico su gente muy amable cordial y el hotel está cerca de todos los lugares a...”
J
Jose
Costa Rica
“Lo amplio de la habitación, lo cercano al centro, el desayuno estuvo bueno”
Matias
Falkland Islands (Malvinas)
“El personal muy amable. Excelente servicio por parte de ellos
La cama muy cómoda”
Andrea
Chile
“Todo, muy limpio, el personal muy atento y simpáticos, muy cercano a todo.”
Susan
Guatemala
“La atención del personal, la limpieza de la habitafión y lo cerca del lago”
Claudia
Panama
“Está muy cercano al pueblo, caminando se llega bastante bien.”
Hotel surroundings
Restaurants
1 restaurant on site
Restaurante Mercy
Cuisine
Latin American
Open for
Breakfast
Ambiance
Family friendly
House rules
Hotel Mercy takes special requests - add in the next step!
Check-in
From 15:00 to 21:00
Check-out
From 07:00 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Children and beds
Child policies
Children of any age are welcome.
Children 8 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
The number of extra beds allowed is dependent on the option you choose. Please check your selected option for more information.
There are no cots available at this property.
All extra beds are subject to availability.
No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
Cash
Parties
Parties/events are not allowed
The fine print
Need-to-know information for guests at this property
This property will not accommodate hen, stag or similar parties.
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Guatemala“La comodidad de la habitación y la amabilidad de las personas que nos recibieron”
Diego
Costa Rica“La atención amable del personal, muy atentos y amables, la habitación amplia y las camas super cómodas, todo muy aseado. Después del Check out, nos permitieron dejar el equipaje para recorrer más el pueblo, muy agradecida, respecto a la comida...”
Falkland Islands (Malvinas)“El personal muy amable. Excelente servicio por parte de ellos La cama muy cómoda”
Chile“Todo, muy limpio, el personal muy atento y simpáticos, muy cercano a todo.”
Panama“Está muy cercano al pueblo, caminando se llega bastante bien.”
