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About this property
Comfortable Accommodations: Ayom Suite in Mataram offers 4-star comfort with air-conditioned rooms featuring private bathrooms, terraces, and modern amenities. Each room includes a work desk, minibar, and free toiletries.
Dining Experience: The modern, romantic restaurant serves Indonesian cuisine with halal and vegetarian options. Guests can enjoy brunch, lunch, dinner, and high tea in a variety of settings.
Leisure Facilities: The hotel features an outdoor swimming pool with a view, a terrace, and a garden. Additional amenities include a fitness centre, sauna, and free on-site private parking.
Convenient Location: Located 33 km from Lombok International Airport, the hotel is near attractions such as Bangsal Harbour (25 km) and Meru Temple (5 km). Guests appreciate the attentive staff and excellent service.
Couples particularly like the location — they rated it 9.2 for a two-person trip.
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Guest reviews
Categories:
Staff
9.9
Facilities
9.6
Cleanliness
9.8
Comfort
9.8
Value for money
9.6
Location
8.9
High score for Mataram
Select topics to read reviews:
Guests who stayed here loved
Fricco1809
Switzerland
“+ Hotel Staff was very kind, nice and helpful
+ The hotel architecture itself was amazing to calm down and relax
+ Food and afternoon snacks were soo tasty prepared”
Bilal
Belgium
“Cleanliness, professional staff and always fresh juices and cookies refills in the room”
Zoey
Singapore
“Enjoyed the stay! Loved the hospitality and warmth from the staff from the moment we entered. Room was clean, spacious and comfortable. Breakfast was excellent, even had an option to serve it in the room at a specific timing. Highly recommend!”
S
Saskia
United Kingdom
“Such a beautiful villa, the staff were exceptional and they pay some much attention to the details. I would 100% come back here and recommend to others. You’re given free health juices and cookies in your room as well which was such a lovely touch!”
Laetitia
Belgium
“The level of service was incredible. The team thought of absolutely everything to make you feel right at home. The junior suite is beautifully done and very spacious. I would never stay anywhere else in Mataram!”
Jere
Finland
“Club suite. Clean Rooms. Super friendly staff. Little snacks and drinks in room price. Great bed and pillows. Nice toilet/shower open to outside.”
Jill
Indonesia
“Comfortable rooms with so much attention for detail! A cookie jar, some fruit, juice in the fridge.. The staff is super friendly and the restaurant serves great food. Not my first stay here and definitely not the last.”
_
Australia
“Excellent, warm and personal hospitality. Great food by an inventive chef who cares about quality ingredients, with modern twists on your favourite classics. Try the Jamu. The people here help make your stay in Lombok unique and special.”
R
Rachel
United Kingdom
“Every aspect has been carefully thought through, the food was amazing, the rooms were well-equipped and comfortable and the environment was really beautiful. The staff were exceptional, and provided freshly squeezed juices and hand-made biscuits...”
M
Manuela
Belgium
“Everything was amazing, I got a welcome snack and drink, the manager came and gave me a hand as a hello. It was rly respectful. They clean the room 2 x a day and spray every evening with sone spray for the mosquito ( the spray smelled good). In...”
Hotel surroundings
Restaurants
1 restaurant on site
Shefu Dinning
Cuisine
Indonesian
Open for
Breakfast • Brunch • Lunch • Dinner • High tea
Ambiance
Modern • Romantic
Dietary options
Halal • Vegetarian
House rules
Ayom Suite takes special requests - add in the next step!
Check-in
From 14:00
Check-out
Until 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Refundable damage deposit
A damage deposit of Rp 1,000,000 is required on arrival. That's about US$59. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
Children and beds
Child policies
Children of any age are welcome.
Children 6 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Cots and extra beds are not available at this property.
No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Cards accepted at this hotel
Cash is not accepted
The fine print
Need-to-know information for guests at this property
A damage deposit of Rp 1,000,000 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
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Switzerland
Belgium
Singapore
United Kingdom
Finland
Indonesia
Australia
