- City view
- Swimming pool
- BBQ facilities
- Free WiFi
- Free parking
- Bath
- Air conditioning
- 24-hour front desk
- Key card access
- Daily housekeeping
Cheapest option at this property with free cancellation for 2 adults, 1 child
Price for:
Free cot available on request
Free stay for your child
Free cancellation before 24 September 2025 Cancellation Free cancellation before 24 September 2025 You may cancel free of charge until 00:00 on the day of arrival. If you cancel after 00:00 on the day of arrival, the cancellation fee will be the cost of the first night. If you don't show up, the no-show fee will be the same as the cancellation fee. Prepayment No prepayment needed – pay at the property No prepayment is needed. No prepayment needed – pay at the property
Breakfast
US$9
(optional)
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About this property
Four Points by Sheraton Surabaya, Tunjungan Plaza offers accommodation in the business district in Surabaya. The hotel has a conveniently direct access to the Tunjungan Plaza Shopping Mall. Free WiFi is available throughout the premise. The rooms at Four Points by Sheraton Surabaya, Tunjungan Plaza are air-conditioned and fitted with a flat-screen TV, a safety deposit box and a minibar. Some rooms feature a seating area to relax with views of the city. The private bathroom comes with hot and cold shower. The hotel operates a 24-hour front desk and security. The staff can assist with tour arrangements and ticketing. Guests can order room service to dine in privacy or choose one of the hotel's dining outlets. Lime Restaurant serves à la carte dishes all day, while Wrapped offers baked goods and dessert. The Lobby Lounge is good for cocktails in the evening. The hotel can also arrange car hire and airport transfer with additional charges. The nearest airport is Juanda International Airport, a 45-minute drive from Four Points by Sheraton Surabaya, Tunjungan Plaza.
Couples particularly like the location — they rated it 9.4 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular facilities
- 2 swimming pools
- Non-smoking rooms
- Airport shuttle
- Fitness centre
- Room service
- Free WiFi
- Tea/coffee maker in all rooms
- Bar
- Free cot available on request
Guest reviews
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Guests who stayed here loved
- Felicia
Singapore“All the staff were genuinely friendly and welcoming, from the entrance team to the housekeeper on my floor. As a solo traveler, they made me feel at ease and very comfortable throughout my stay. I am especially grateful to Rizki (I hope I have the...” - Suhaimi Singapore“The amenities. The service was excellent 👍👍👍👍👍 Breakfast spread was great. The chef Mr Aldo and Al Ghazali service was excellent. My family and I enjoyed our stay very much.”
- Bernhard
Austria“The location, the amazing breakfast buffet and the really friendly staff” - Rini
Taiwan“All the employees are nice and friendly, rooms are very nice” - Erna
Indonesia“The location is great, very close to shopping mall. Various menus are available for the breakfast, and all taste great.” - Shakela
New Zealand“Loved every inch of the hotel. The staff were amazing! A special thanks to Priska and Lena, they both along with their teams brought such a glow to the experience.” - Muhammad Singapore“Breakfast spread. Connecting mall. Friendly staffs”
Bella
United Kingdom“Excellent breakfast, you should try the Rawon Omelette! Comfy bed, pretty spacious bedroom, love it :)”
Huda
Malaysia“Next door to tunjungan plaza, easy access to jalan tunjungan and very friendly staff.”- Nunki Singapore“For sure, the location is awesome! If we need anything, we just go to Tunjungan Plaza Mall. For this trip, we notice in our room, the shower was perfect For hot and cold water. Before this trip, we got not good shower. The receiptionist,...”
Hotel surroundings
Restaurants
- Lime Restaurant
- CuisineAsian
- AmbianceFamily friendly • Modern
- Dietary optionsHalal
House rules
Child policies
Children of any age are welcome.
Children 12 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.
The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.
All cots and extra beds are subject to availability.
The fine print
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Four Points by Sheraton Surabaya, Tunjungan Plaza in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
