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Get the celebrity treatment with world-class service at Grand Mercure Batam Centre
Elegant Accommodation: Grand Mercure Batam Centre in Batam offers a 5-star experience with spa facilities, a fitness centre, sun terrace, and a year-round outdoor swimming pool. Guests enjoy free WiFi, a restaurant, bar, and a lush garden.
Comfortable Amenities: The hotel features air-conditioned rooms with private bathrooms, city views, and modern amenities such as minibars and flat-screen TVs. Additional facilities include a fitness room, wellness packages, and free on-site private parking.
Dining Options: A variety of dining options are available, including a family-friendly restaurant serving Chinese, Indonesian, and international cuisines. Breakfast options include continental, American, buffet, vegetarian, halal, gluten-free, and Asian.
Prime Location: Located 10 km from Hang Nadim International Airport, the hotel is near attractions like Ocarina Beach (2.9 km) and Nagoya Hill Shopping Mall (4.6 km). Free shuttle service and full-day security enhance the guest experience.
Couples particularly like the location — they rated it 8.7 for a two-person trip.
Please select one or more options you want to book
Guest reviews
Categories:
Staff
8.9
Facilities
8.8
Cleanliness
9.1
Comfort
9.1
Value for money
8.4
Location
8.6
Free WiFi
8.8
Select topics to read reviews:
Guests who stayed here loved
N
Nora
Singapore
“I love the simplicity & functionality of the hotel. Love the fact that they have a shuttle service to One Batam Mall.and a few other places. The breakfast spread is scrumptious too and it was a pleasant surprise to see that they served on the spot...”
Vani
Singapore
“We were lucky to get an upgrade for our rooms. The rooms were spacious, beautifully structured, and the view was amazing, we absolutely loved it!”
F
Fabiola
Singapore
“The hotel is simply amazing. Big and nice rooms, comfortable bed, well equipped gym, nice pool, and amazing breakfast”
Laura
Singapore
“Overall the room was amazing and view too. What i like the most is the breakfast was superb. Alot of variety from local to western to japanese too. Keep it up all. Please keep it all the great work to maintain the service tip top.”
M
Mrs
Singapore
“Spacious room, clean, good matress. This hotel is very new, open in last May, according to one staff. We stay on 15th fl of 18th highest. Staff all very kind, smile, helpful, good english, well trained. Bfst is awesome, altho i cant eat much....”
Stesha
Singapore
“Facilities and amenities were great, from the general spaces to room. Staff were warm and hospitable. We had a special request to have a late check out, which the team accommodated. It was a great experience overall. The staff also added special...”
C
Chen
Singapore
“Very new hotel with great facilities. Value for money.”
Sharmaine
Singapore
“Hotel food is good. But complimentary breakfast is ok. Room service a little slow. But staff are all nice and friendly.”
A
Anonymous
Indonesia
“Will stay at Grand Mercure again when return to Batam”
Z
Zack
Singapore
“The room is super new, i think the hotel open just past few months
The lobby is also very nice, with a spiral staircase if you are the kind of person who likes to take photo
It was a stay-in vacation for me so i really do appeciate the new, big...”
Hotel surroundings
Restaurants
2 restaurants on site
Ambrosia All Day Dining
Cuisine
Chinese • Indonesian • Pizza • Local • Asian • International
Open for
Breakfast • Brunch • Lunch • Dinner
Ambiance
Family friendly • Modern • Romantic
Dietary options
Halal • Vegetarian • Gluten-free • Dairy-free
Celeste Cafe & Lounge
Cuisine
Local • Asian • International
Open for
Brunch • Lunch • Dinner
Ambiance
Family friendly • Modern • Romantic
Dietary options
Halal • Vegetarian
House rules
Grand Mercure Batam Centre takes special requests - add in the next step!
Check-in
From 14:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Children and beds
Child policies
Children of any age are welcome.
Children 6 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
0 - 2 years
Extra bed upon request
Rp 500,000 per child, per night
Cot upon request
Free
3+ years
Extra bed upon request
Rp 500,000 per person, per night
Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.
The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.
All cots and extra beds are subject to availability.
Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Accepted payment methods
Cash
The fine print
Need-to-know information for guests at this property
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Grand Mercure Batam Centre in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
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Singapore“I love the simplicity & functionality of the hotel. Love the fact that they have a shuttle service to One Batam Mall.and a few other places. The breakfast spread is scrumptious too and it was a pleasant surprise to see that they served on the spot...”
Sharmaine
Indonesia“Will stay at Grand Mercure again when return to Batam”
