Get the celebrity treatment with world-class service at Sheraton Surabaya Hotel & Towers

Situated in the city centre, the eco-friendly accommodation Sheraton Surabaya Hotel & Towers offers elegant and spacious air-conditioned rooms. This property boasts an outdoor pool, 4 dining choices and free Wi-Fi throughout. Tastefully decorated, all rooms come with soothing warm colours and lighting. Each well-appointed room is equipped with a living area, a flat-screen satellite TV and a minibar. The en suite bathroom features a bathtub, a shower and free toiletries. Lung Yuan Chinese Restaurant serves traditional Cantonese dishes, while an international buffet spread is offered at Kafe Bromo. Enjoy a treatment at the Massage Room or in the privacy of your room. You can also exercise at the tennis court or the gym. Airport shuttle and car hires can be arranged at the tour desk with additional charge. Sheraton Surabaya Hotel & Towers is directly connected to Tunjungan Plaza Shopping Mall and is 5 km from Surabaya Zoo. Juanda International Airport is a 45-minute drive away.

Couples particularly like the location — they rated it 9.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Sheraton
Hotel chain/brand
Sheraton

Property highlights

    • Perfect for a 3-night stay!

    • Situated in the best rated area in Surabaya, this hotel has an excellent location score of 9.6

    • Breakfast info

    • Buffet, Breakfast to go

    • Rooms with:

    • City view

    • Private parking at the hotel

    • Loyal customers

    • There are more repeat guests here than most other properties.


Availability

Prices converted to USD
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Please select one or more options you want to book

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Error: Please select one or more options you want to book

Select a room type and the number of rooms you want to reserve.
Room type Number of guests Today's price Your choices

To save you time, we’ve selected this property’s typical room type for two people. You can always change room type or quantity below.

Select rooms
Premium Deluxe Twin Room
Recommended for 2 adults
  • 1 extra-large double bed
Free cot available on request

Offering free toiletries and bathrobes, this twin room includes a private bathroom with a bath, a shower and a bidet. The spacious air-conditioned twin room offers a flat-screen TV with satellite channels, a tea and coffee maker, a wardrobe, a safe deposit box as well as city views. The unit has 1 bed.

Room
388 feet²
City view
Air conditioning
Ensuite bathroom
Flat-screen TV
Free WiFi

  • Free toiletries
  • Bathrobe
  • Safety deposit box
  • Bidet
  • Toilet
  • Bath or shower
  • Towels
  • Socket near the bed
  • Cleaning products
  • Desk
  • TV
  • Slippers
  • Telephone
  • Ironing facilities
  • Satellite channels
  • Tea/Coffee maker
  • Iron
  • Interconnected room(s) available
  • Hairdryer
  • Wake up service/Alarm clock
  • Carpeted
  • Electric kettle
  • Wake-up service
  • Alarm clock
  • Wardrobe or closet
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Hand sanitiser
Max persons: 2
US$119 per night
Price US$395
Included: 10 % Service charge
Excluded: 10 % VAT
  • Very good breakfast US$19
  • Free cancellation before 25 September 2025
  • No prepayment needed – pay at the property
  • We have 5 left
Max persons: 2
US$131 per night
Price US$435
Included: 10 % Service charge
Excluded: 10 % VAT
  • Very good breakfast included
  • Free cancellation before 25 September 2025
  • No prepayment needed – pay at the property
  • We have 5 left
Max persons: 3
US$158 per night
Price US$525
Included: 10 % Service charge
Excluded: 10 % VAT
  • Very good breakfast US$19
  • Free cancellation before 25 September 2025
  • No prepayment needed – pay at the property
  • We have 5 left
Max persons: 3
US$170 per night
Price US$565
Included: 10 % Service charge
Excluded: 10 % VAT
  • Very good breakfast included
  • Free cancellation before 25 September 2025
  • No prepayment needed – pay at the property
  • We have 5 left
Max persons: 2
US$137 per night
Price US$455
Included: 10 % Service charge
Excluded: 10 % VAT
  • Very good breakfast included
  • Free cancellation before 25 September 2025
  • No prepayment needed – pay at the property
  • We have 5 left
Max persons: 3
US$176 per night
Price US$585
Included: 10 % Service charge
Excluded: 10 % VAT
  • Very good breakfast included
  • Free cancellation before 25 September 2025
  • No prepayment needed – pay at the property
  • We have 5 left
  • 1 extra-large double bed
Free cot available on request

This double room has a satellite TV, executive lounge access and bathrobe.

Room
388 feet²
City view
Air conditioning
Ensuite bathroom
Flat-screen TV
Free WiFi
Max persons: 2
US$143 per night
Price US$475
Included: 10 % Service charge
Excluded: 10 % VAT
  • Very good breakfast included
  • Free cancellation before 25 September 2025
  • No prepayment needed – pay at the property
  • We have 5 left
Max persons: 3
US$182 per night
Price US$605
Included: 10 % Service charge
Excluded: 10 % VAT
  • Very good breakfast included
  • Free cancellation before 25 September 2025
  • No prepayment needed – pay at the property
  • We have 5 left
Max persons: 2
US$149 per night
Price US$495
Included: 10 % Service charge
Excluded: 10 % VAT
  • Very good breakfast included
  • Free cancellation before 25 September 2025
  • No prepayment needed – pay at the property
  • We have 5 left
Max persons: 3
US$188 per night
Price US$625
Included: 10 % Service charge
Excluded: 10 % VAT
  • Very good breakfast included
  • Free cancellation before 25 September 2025
  • No prepayment needed – pay at the property
  • We have 5 left
  • 2 single beds
Free cot available on request

This twin room features a tea/coffee maker, air conditioning and bathrobe.

Room
388 feet²
City view
Air conditioning
Ensuite bathroom
Flat-screen TV
Free WiFi
Max persons: 2
US$143 per night
Price US$475
Included: 10 % Service charge
Excluded: 10 % VAT
  • Very good breakfast included
  • Free cancellation before 25 September 2025
  • No prepayment needed – pay at the property
  • We have 3 left
Max persons: 3
US$182 per night
Price US$605
Included: 10 % Service charge
Excluded: 10 % VAT
  • Very good breakfast included
  • Free cancellation before 25 September 2025
  • No prepayment needed – pay at the property
  • We have 3 left
Max persons: 2
US$149 per night
Price US$495
Included: 10 % Service charge
Excluded: 10 % VAT
  • Very good breakfast included
  • Free cancellation before 25 September 2025
  • No prepayment needed – pay at the property
  • We have 3 left
Max persons: 3
US$188 per night
Price US$625
Included: 10 % Service charge
Excluded: 10 % VAT
  • Very good breakfast included
  • Free cancellation before 25 September 2025
  • No prepayment needed – pay at the property
  • We have 3 left
  • 1 extra-large double bed
Free cot available on request

This suite features a satellite TV, air conditioning and bathrobe.

Private suite
861 feet²
City view
Air conditioning
Ensuite bathroom
Flat-screen TV
Minibar
Free WiFi
Max persons: 2
US$251 per night
Price US$835
Included: 10 % Service charge
Excluded: 10 % VAT
  • Very good breakfast included
  • Free cancellation before 25 September 2025
  • No prepayment needed – pay at the property
  • We have 4 left
Max persons: 3
US$290 per night
Price US$964
Included: 10 % Service charge
Excluded: 10 % VAT
  • Very good breakfast included
  • Free cancellation before 25 September 2025
  • No prepayment needed – pay at the property
  • We have 4 left
Max persons: 2
US$257 per night
Price US$855
Included: 10 % Service charge
Excluded: 10 % VAT
  • Very good breakfast included
  • Free cancellation before 25 September 2025
  • No prepayment needed – pay at the property
  • We have 4 left
Max persons: 3
US$296 per night
Price US$984
Included: 10 % Service charge
Excluded: 10 % VAT
  • Very good breakfast included
  • Free cancellation before 25 September 2025
  • No prepayment needed – pay at the property
  • We have 4 left
  • You won't be charged yet

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

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Guests who stayed here loved

  • Victoria
    Australia Australia
    Facilities, staff, location, food. Just everything.
  • Wai
    Singapore Singapore
    The breakfast is excellent. There is a different theme everyday and you will not be bored with the food.
  • Gideon
    Australia Australia
    Everything about this place are Best of the Best 5 star hotels in Surabaya. Manager’s so helpful Mr.Wisnu. And Zakiah also Putri best customer service you can find. Mrs Fitri number 1 Cheff in the world. Place so clean, location. Service....
  • Andreas
    Switzerland Switzerland
    In many ways a standard business hotel, located within a big shopping mall property. Functional rooms, size of gym and pool area are above my expectations.
  • Abi
    Australia Australia
    Central for shopping and entertainment. All staffs are excellent
  • Raymond
    Singapore Singapore
    Excellent and attentive staff, from everyone. Superb location right in the middle of a mega mall.
  • Prasiwi
    France France
    Very good Breakfast, beautifull swimming pool and very nice staff.
  • Dwight
    Australia Australia
    Location, connected to Tunjungan Plaza, one of the best Shopping Centre in Surabaya Breakfast, Surabaya traditional food is authentic and excellent Employees, all of them very friendly and very attentive to guests offering their best just to...
  • Lings
    Australia Australia
    I loved being welcomed by a wonderful check in person. I loved the room. I loved the view from the room. I loved the super comfy big bed. I loved the spaciousness of the room. I loved the huge shower head in the shower. I loved the bathroom...
  • Gideon
    Australia Australia
    Best of the best service you can get in the world. Thank you so much

Hotel surroundings

Restaurants

3 restaurants on site
  • Kafe Bromo
    • Cuisine
      Indonesian • Local • Asian • International
    • Open for
      Breakfast • Brunch • Lunch • Dinner
    • Ambiance
      Family friendly • Modern
  • Kawi Lounge
    • Cuisine
      International
    • Ambiance
      Modern • Romantic
  • La Patisserie
    • Cuisine
      International
    • Ambiance
      Modern

House rules

Sheraton Surabaya Hotel & Towers takes special requests - add in the next step!
Check-in
From 15:00
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Children and beds

Child policies

Children of any age are welcome.

Children 12 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Extra bed upon request
Rp 786,500 per child, per night
Cot upon request
Free
3+ years
Extra bed upon request
Rp 786,500 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardJCBCash