- City view
- Garden
- Swimming pool
- Free WiFi
- Balcony
- Bath
- Air conditioning
- 24-hour front desk
- Key card access
- Daily housekeeping
Get the celebrity treatment with world-class service at Sheraton Surabaya Hotel & Towers
Situated in the city centre, the eco-friendly accommodation Sheraton Surabaya Hotel & Towers offers elegant and spacious air-conditioned rooms. This property boasts an outdoor pool, 4 dining choices and free Wi-Fi throughout. Tastefully decorated, all rooms come with soothing warm colours and lighting. Each well-appointed room is equipped with a living area, a flat-screen satellite TV and a minibar. The en suite bathroom features a bathtub, a shower and free toiletries. Lung Yuan Chinese Restaurant serves traditional Cantonese dishes, while an international buffet spread is offered at Kafe Bromo. Enjoy a treatment at the Massage Room or in the privacy of your room. You can also exercise at the tennis court or the gym. Airport shuttle and car hires can be arranged at the tour desk with additional charge. Sheraton Surabaya Hotel & Towers is directly connected to Tunjungan Plaza Shopping Mall and is 5 km from Surabaya Zoo. Juanda International Airport is a 45-minute drive away.
Couples particularly like the location — they rated it 9.6 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular facilities
- 2 swimming pools
- Non-smoking rooms
- Airport shuttle
- Fitness centre
- Spa and wellness centre
- Free WiFi
- Room service
- Bar
- Free cot available on request

Guest reviews
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Guests who stayed here loved
- Victoria
Australia
“Facilities, staff, location, food. Just everything.” - Wai
Singapore
“The breakfast is excellent. There is a different theme everyday and you will not be bored with the food.” - Gideon
Australia
“Everything about this place are Best of the Best 5 star hotels in Surabaya. Manager’s so helpful Mr.Wisnu. And Zakiah also Putri best customer service you can find. Mrs Fitri number 1 Cheff in the world. Place so clean, location. Service....” - Andreas
Switzerland
“In many ways a standard business hotel, located within a big shopping mall property. Functional rooms, size of gym and pool area are above my expectations.” - Abi
Australia
“Central for shopping and entertainment. All staffs are excellent” - Raymond
Singapore
“Excellent and attentive staff, from everyone. Superb location right in the middle of a mega mall.” - Prasiwi
France
“Very good Breakfast, beautifull swimming pool and very nice staff.” - Dwight
Australia
“Location, connected to Tunjungan Plaza, one of the best Shopping Centre in Surabaya Breakfast, Surabaya traditional food is authentic and excellent Employees, all of them very friendly and very attentive to guests offering their best just to...” - Lings
Australia
“I loved being welcomed by a wonderful check in person. I loved the room. I loved the view from the room. I loved the super comfy big bed. I loved the spaciousness of the room. I loved the huge shower head in the shower. I loved the bathroom...” - Gideon
Australia
“Best of the best service you can get in the world. Thank you so much”
Hotel surroundings
Restaurants
- Kafe Bromo
- CuisineIndonesian • Local • Asian • International
- Open forBreakfast • Brunch • Lunch • Dinner
- AmbianceFamily friendly • Modern
- Kawi Lounge
- CuisineInternational
- AmbianceModern • Romantic
- La Patisserie
- CuisineInternational
- AmbianceModern
House rules
Child policies
Children of any age are welcome.
Children 12 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.
The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.
All cots and extra beds are subject to availability.



