A fixed handling fee of EUR 7.80 is added to the cost of the reservation and must be paid directly to the Property. The Guest may pay this amount by credit card, or if preferred, the amount may be withheld at the time of the refund for convenience.

Terms and Conditions: Access to the accommodation: Entry will only be permitted after completing the online check-in, which includes payment of the tourist tax, uploading valid identification documents for all guests (including children), and digitally signing the contract. The link to access the procedure will be sent after the booking confirmation. For security reasons, the property uses only digital systems to verify the identity of guests. Identification must be completed before accessing the accommodation, through one of the following methods: a real-time video call or by sending an identification video. In the video or video call, the faces of all guests and the exterior of the accommodation must be clearly visible, to prove that the guests are physically on-site. Digital identification is mandatory and a necessary condition for access. Security deposit and handling fees: Prior to arrival at the property, a security deposit of EUR 250.00 must be paid in advance via Credit Card (through a “Stripe” payment link). A fixed handling fee of EUR 7.80 may apply, which will be withheld at the time of the refund. The Guest may pay this amount directly to the Property (by credit card), or if preferred, the amount may be withheld at the time of the refund for convenience. The security deposit will therefore be refunded net of any deductions for handling fees or damages. On the day of check-out, the Guest must provide their bank account details to the Host exclusively via the Booking. com chat, in order to receive the refund. Once the refund request has been initiated by the Host, it may take between 5 to 10 business days for the amount to be credited to the Guest’s bank account.