Get the celebrity treatment with world-class service at Grand Hyatt Tokyo

Grand Hyatt Tokyo is an award-winning luxury hotel centrally located in Roppongi Hills, a multi-use complex housing shops, restaurants, a cinema, art museum and observatory. Roppongi Station is just a 3-minute walk away. Free WiFi is available in all rooms and guests also have access to the business centre on site. The stylish and modern rooms incorporate warm wood furnishings and Japanese aesthetics into the design. All rooms feature a private bathroom with a rain shower and deep soaking limestone bathtub that allows guests to relax after a long day. In addition, the room is equipped with a flat-screen TV, DVD player, safety deposit box, laptop charger, minibar and Japanese yukata robes. Complimentary mineral water bottles are provided. A range of services are available at the concierge desk and currency exchange is provided at the 24-hour front desk. Guests can enjoy spa treatments and massages at the Nagomi Spa and Fitness Center or relax by the indoor swimming pool that utilises natural stone designs. Grand Hyatt Tokyo offers 10 restaurants and bars that feature a variety of international cuisine including French, Italian, Chinese, steak meals, Japanese sushi, teppanyaki and seasonal kaiseki cuisine. Guests can enjoy dining at one of the open-air terraces or listen to live music in the jazz lounge Maduro. Tokyo Grand Hyatt is a 40-minute bus ride from Haneda Airport and a 90-minute ride from Narita Airport on the limousine bus (charges apply). Tokyo Station is a 25-minute train ride away.

Couples particularly like the location — they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Grand Hyatt
Hotel chain/brand
Grand Hyatt

Property highlights

  • Top location: Highly rated by recent guests (9.0)

  • Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Continental, American, Buffet

Private parking at the hotel

Loyal customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
2 single beds
1 extra-large double bed
2 single beds
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
2 single beds
1 extra-large double bed
2 single beds
2 single beds
1 extra-large double bed
2 single beds
2 single beds
and
1 large double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Rebecca
    Australia Australia
    The hotel is part of a large shopping precinct/mall which connects to Roponggi station. The proximity to the station is super convenient. The shops are very high end, luxury boutique brands - Prada, Gucci, Balenciaga etc. The rooms were at a good...
  • Andrea
    Italy Italy
    I arrived at the hotel as part of a family trip, but was suddenly faced with a serious issue due to an accident that occurred at another location, which required an urgent visit to the hospital. The entire staff—and especially the concierge...
  • Asma
    Saudi Arabia Saudi Arabia
    It is close to shops and quite place and where you can find variety of types of food, everything is fabulous
  • Thomas
    United Kingdom United Kingdom
    Good location for summer visit to Japan. Walk to underground mainly through air conditioned mall. Kids enjoyed the breakfast. Matcha pastel de nata a particular hit
  • Brian
    United Kingdom United Kingdom
    Location, Art Deco Interior Design, Room Size and Excellent Service.
  • Zhenhuan
    New Zealand New Zealand
    Exceptional Service! I am very grateful to the staff at Grand Hyatt Tokyo for their exceptional support. When my luggage was delayed in transit from Kyoto, the staff proactively contacted the courier company and ensured it was delivered to my...
  • Neil
    Australia Australia
    Well positioned in Tokyo , Great staff and fabulous facilities .
  • Denise
    Canada Canada
    Impeccable service, food, and great location. I only wish we could have stayed longer. We stayed in the king room with city view and it did not disappoint! We requested firm pillows and the staff brought up 2 options of firm pillows. The room had...
  • Aneli
    United Kingdom United Kingdom
    Great location, facilities and staff were very kind. Next to a shopping mall and v close to Roppongi station. Can get a bus to Shibuya. V centrally located and electric blinds mean you can get an excellent night sleep.
  • Leslie
    Spain Spain
    Fantastic breakfast buffer. Excellent location with many restaurants around the hotel. Well communicated with main transport hubs of Tokyo. Excellent staff who went the extra mile to ensure an excellent experience of the hotel particularly at...

Hotel surroundings

Restaurants

7 restaurants on site
  • フレンチ キッチン
    • Cuisine
      French
    • Open for
      Breakfast • Brunch • Lunch • Dinner • High tea
    • Ambiance
      Family friendly • Modern • Romantic
    • Dietary options
      Vegetarian
  • オーク ドア
    • Cuisine
      American • Steakhouse
    • Open for
      Brunch • Lunch • Dinner • Cocktail hour
    • Ambiance
      Family friendly • Modern • Romantic
  • フィオレンティーナ
    • Cuisine
      Italian
    • Open for
      Breakfast • Brunch • Lunch • Dinner
    • Ambiance
      Family friendly • Modern
    • Dietary options
      Vegetarian
  • けやき坂
    • Cuisine
      Grill/BBQ
    • Open for
      Brunch • Lunch • Dinner
    • Ambiance
      Modern
  • 旬房
    • Cuisine
      Japanese
    • Open for
      Brunch • Lunch • Dinner
    • Ambiance
      Traditional
  • 六緑
    • Cuisine
      Sushi
    • Open for
      Brunch • Lunch • Dinner
    • Ambiance
      Traditional
  • チャイナルーム
    • Cuisine
      Cantonese • Chinese • Sichuan
    • Open for
      Brunch • Lunch • Dinner • Cocktail hour
    • Ambiance
      Family friendly • Modern

House rules

Grand Hyatt Tokyo takes special requests - add in the next step!
Check-in
From 15:00
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 13 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBUnionPay credit cardCash

The fine print

Need-to-know information for guests at this property

Smoking is permitted only in designated smoking areas at the property.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.