Experience world-class service at Hakone Retreat villa 1/f

Elegant Accommodation: Hakone Retreat villa 1f in Hakone offers a 5-star ryokan experience with a hot spring bath, spa facilities, and a beautiful garden. Guests enjoy a terrace and open-air bath, perfect for relaxation. Comfortable Amenities: The property features a restaurant serving Japanese and European cuisines, a family-friendly ambience, and a variety of dining options including vegetarian. Free WiFi is available throughout the villa. Prime Location: Located in the hot spring area, the villa is a short walk from the Venetian Glass Museum and 12 km from Hakone-Yumoto Station. Nearby attractions include Fuji-Q Highland and Lake Kawaguchi. Exceptional Service: Highly rated for its attentive staff and excellent service, the villa provides private check-in and check-out, a 24-hour front desk, and concierge services.

Couples particularly like the location — they rated it 9.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (9.0)

Breakfast info

Asian

  • Free private parking available on-site

  • Open-air bath, ​Public Bath, ​Hot spring bath


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Availability

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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Guests who stayed here loved

Antje
United States United States
Fantastic retreat surrounded by forest, highly recommended, especially if you're looking for a private onsen experience. Every detail you make your stay more comfortable was thought of.
Caroline
France France
- high standard - private onsen - a lot of space - confortable beds - many accessories (hair straightener, hairdryer…) and complimentary drinks
Vera
Germany Germany
We liked everything. It was an exceptional experience - the amazing Place, the wonderful room with a Perfect private Onsen, an incredible Food experience and amazing staff! We would have loved to stay way longer.
Victoria
United Kingdom United Kingdom
A beautiful peaceful location surrounded by trees with complete privacy. The rooms were comfortable and the fire and private onsen were the perfect luxury touches. The staff were very kind and attentive when you needed them. I had the most amazing...
Catarina
Portugal Portugal
Wonderful hotel with private onsen. Amazing food at the onsite restaurant although expensive. Spacious and cozy villas.
Eddington
Canada Canada
Incredible service by the staff. Will send drivers around on a golf cart if you call them, they can also pick you up with your luggage from the villa entrance. Right on the Hakone circuit, steps away from the Venetian Glass Museum. Good quality...
Anthony
Australia Australia
The location was brilliant. While tucked away from the busier tourist areas, the efficient bus service made it easy to get around. The room was spacious and well equipped and the private onsen was a real treat. Definitely get breakfast as part of...
David
Cyprus Cyprus
A beautiful villa in the middle of the forest, very well equipped with a private Honsen, a fireplace, a free minibar and many more. The staff was wonderful, knowledgeable and with a great sense of service. The place offers meals, both western and...
Yee
Singapore Singapore
Peaceful serene environment. Loved the isolation. Great having our own onsen.
Anita
Australia Australia
This property was absolutely beautiful. The Villa was so gorgeous, the smell of cedar when entering was lovely. The facilities, surroundings and service were impeccable

Property surroundings

Restaurants

2 restaurants on site
料亭 俵石
  • Cuisine
    Japanese
  • Open for
    Breakfast • Dinner
  • Ambiance
    Traditional
  • Dietary options
    Vegetarian
WOODSIDE dining
  • Cuisine
    European
  • Open for
    Breakfast • Dinner
  • Ambiance
    Family friendly • Modern
  • Dietary options
    Vegetarian

House rules

Hakone Retreat villa 1/f takes special requests - add in the next step!
Check-in
From 15:00 to 19:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 08:00 to 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Curfew
Entry to the property will be closed between the hours of 22:00 and 05:00
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBNICOSUnionPay credit cardCash
Smoking
Smoking is not allowed.

The fine print

Need-to-know information for guests at this property

Please note that construction work is going to build extensions [from1 August 2023 to 30 June 2024(plan)] and some rooms may be affected by noise.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hakone Retreat villa 1f in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

License number: 040638