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About this property
Boasting various indoor and outdoor hot spring baths, Izumiya Zenbe is a historical Japanese-style accommodation with a chic ambiance, established in 1876. Some hot spring baths can be rented for private use. The property is a 15-minute bus ride from JR Matsumoto Station, and a 10-minute bus ride to the national treasure, Matsumoto Castle. Free parking is available. Featuring tatami (woven-straw) flooring and traditional futon bedding, rooms feature soft lighting and a seating area with large windows. A TV and a fridge are provided, and guests can relax in yukata robes. Rooms come with a toilet, while bathrooms are shared. Free WiFi access is available throughout the entire property. Zenbe Izumiya’s hot spring baths are surrounded by Japanese gardens that change their colours each season. In-room massages can be arranged at an extra charge. Izumiya Zenbe serves various Japanese-style dinners including a delicately prepared Japanese multi-course dinner, featuring homemade soba (buckwheat noodle). A hearty Japanese breakfast is also offered. Guests can take a look at the soba being handmade on the spot, if requested.
Couples particularly like the location — they rated it 8.4 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Property highlights
Perfect for a 3-night stay!
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Top location: Highly rated by recent guests (8.0)
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Top pick by families with children
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Free private parking available on-site
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Open-air bath, Hot spring bath
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Guest reviews
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Guests who stayed here loved
- Diana
Australia“The food (breakfast and dinner) exceeded our expectations - the diversity of tasty dishes, the presentation, and the service were exceptional.” - Lei
United Kingdom“This was my favourite hotel. The staff were lovely and friendly, the private onsen was lovely. You could even have free spring water - which I have not seen in any other hotel. It felt like a true Japanese experience. There was so much amazing...” 
Alice United Kingdom“This is a very special place to stay. The staff are incredibly welcoming and kind, and the food is exceptional. The public bath (available 24h) is very pleasant but the private baths are amazing. We’ll never forget lying in our outdoor pool...”- Toni42
New Zealand“Izumiya Zenbe is LOVELY - I don't think the photos do it justice. The staff were incredibly welcoming and helpful. The building was an amazing old structure with beautiful little gardens in the walkways. The room we had was very nice, with tatami...” - Florence Australia“A traditional ryokan experience with an amazing dinner and breakfast”
- Kate Australia“As foreigners (Australian) we were welcomed and everything explained beautifully in English. We booked a private bath which was great. The traditional dinner and breakfast were delicious with lots of choice, beautifully presented and tasted great....”
- Hiu Australia“A very tradition building and just feel like time travel back to the old days in Japan. Hotel is clean, the public bath is clean and tidy. The onsen in public bath is hot and very comfortable, they provide all the amenity item you need. The...”
- みのり
Japan“宿のスタッフの方が皆さん温かく丁寧な接客をしてくださり気持ちよく利用できました。 美味しい信州のお料理をおなかいっぱい食べられて、最高に幸せでした！ 施設内もお庭の雰囲気が素敵で、ゆったりとした気持ちで過ごせました。周りの声も聞こえづらく、静かに楽しむことができました。 貸切露天風呂も広く、貸切室内風呂も併設されていて、ゆったり体を温めることができました。” - Terje
Norway“Very genuinely old-fashioned Japanese. I felt like I was in the Shogūn Series. I love the private onsen with a wooden bathtub.” - Giuseppe
Switzerland“Fantastic experience with the private onsen, with private small pools both internal and external”
Property surroundings
Restaurants
- 本館2階個室食事処
- CuisineJapanese
House rules
Child policies
Children of any age are welcome.
Children 7 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Cots and extra beds are not available at this property.
The fine print
The property has a curfew at 21:00. Guests who wish to enter the property after this time must contact the property in advance.
Please call the property in advance if guests plan to check-in after 21:00. Contact details can be found in the booking confirmation email.
There is no lift and guests must walk up stairs to reach their rooms.
Hourly rates apply to private use of hot spring baths.
Please note, dinner prices vary on the type of dinner requested. Please note, guests can order dinner until day before arrival. Please contact the property for details regarding dinner prices and menu.
Walk to Matsumoto Bus Terminal, which is a 3-minute walk from the station, and get on Line Utsukushi-gahara Onsen 31. Get off at Utsukushi-gahara Onsen Stop. (approx. 2 buses per hour)
Please inform Izumiya Zenbe in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Quiet hours are between 22:00:00 and 07:00:00.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
